We offer all aspects of audio visual installs for the home like TV mounting, movie rooms installed, TV antennas, FM antennas, outside speakers and surround sound systems around the pool ,we offer camera system with app viewing on any smart device. We do not repair TV's
Business highlights
17 years of trusted experience
Services we offer
TV wall mounting, sound systems, cinema rooms, security cameras, tv antennas, FM antennas, dish network installer and outside TVs.
Very rude and poor customer service. Employees are too proud and have I dont care attitude.
Description of Work: Speaker installation
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from THE AV TEAM
We didn’t carry any work out for you as your name isn’t in my system ? Have you got the right company
David F.
12/2020
5.0
tv antenna, home theater design
 + 0 more
Fantastic. Robert is very easy to deal with, and got the work done very quickly.
Description of Work: Install HD tv antenna and coaxial outlets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Thomas M.
07/2020
1.0
home theater design, home security systems
 + 0 more
Didn't go. Would not hire a firm like this that would not offer to come out instead of trying to solve my problem on the phone. Maybe they thought they could save me money by making suggestions on the phone. That is not what I wanted. I wanted someone to come to my home and solve my problem
Description of Work: Needed the HDMI cable either replaced or tested. Tried to instruct me on the phone of some things I should do. Did not offer to come to my home giving me days they could come out.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from THE AV TEAM
I’m shocked that you feel the need to give my company a F rating when I’ve given you FREE advise on how to check the HDMI cable BEFORE I COME OUT AND CHARGE YOU $95 At no point did you say I don’t want advise a want someone to come out ......... thank you
Cornelious A.
05/2020
5.0
home theater design
 + -1 more
Very professional. Assessed the issue and resolved it quickly.
Description of Work: Connected speaker wires for surround sound system.
Rating Category
Rating out of 5
Yes, I recommend this pro
kish K.
02/2020
1.0
home theater design
 + -1 more
Made the HUGE mistake of using Robert Goodall with The AV team. After paying Robert thousands, essentially everything he installed stopped working after a month. Left multiple messages, but he simply refuses to return my call. - Stay away. Robert is obviously a scam artist and terribly incompetent.
Description of Work: Home Electronics
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,000
patsy M.
01/2020
5.0
tv antenna
 + -1 more
it went well, he was very conscientious about the job and did great work.
Description of Work: i had an antenna installed on my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Veda B.
01/2020
5.0
tv antenna, home theater design
 + 0 more
Great ! Dustin was on time and completed the work very quickly. I’m so glad I found this company on Angie’s List.
Description of Work: New antenna was installed and connected to 3 tvs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Michael M.
09/2019
5.0
tv antenna, home theater design
 + 0 more
Excellent service and very knowledgeable. I am extremely pleased and highly recommend them. Turn key service that included all equipment.
Description of Work: 2 CAT6 lines run to two different rooms from base router. 1 switch added. 1 exterior HD antenna installed on roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Joan P.
09/2019
5.0
tv antenna
 + -1 more
I hired the AV Team when I decided to get rid of my cable bill. Robert and his partner were prompt, courteous, and professional. They did their work quickly and well. They installed a HD antenna on my roof, and made sure that it worked well. They took the time to go through the channels I would now received. The signal was great. I am very pleased with the result. I would definitely hire again!
Description of Work: Installed new outdoor antenna
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Richman L.
07/2019
5.0
tv antenna
 + -1 more
Just like many other reviews have stated, Robert was great to work with. The price was good for what was done. Everything was handled in a professional manner. We could not be happier.
Description of Work: We needed our outdoor TV antenna upgraded so it would work with channel 8.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$405
Lisa H.
12/2018
5.0
tv repair, satellite tv service, tv antenna, tv sales
 + 2 more
The AV Team was punctual, professional, courteous, friendly, and informative. I was very comfortable with Robert, and trusted his expertise. He gives the job his all. The only problem I have had is that only one television is picking up signals instead of both televisions in the house and some channels on that receptive television are no longer accessible. By installing the antenna in the attic rather than outside, the idea was that the antenna would never turn on its own, so it is mysterious as to why only one television is receiving any signals. Aside from this, however, my experience with this company has been a very satisfying one, and I would recommend the AV Team to anyone over any other company. This one takes the cake!
Description of Work: The AV Team installed the antenna in the attic and connected the cable lines already in the house to the antenna, along with two new converter boxes already purchased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Natalie A.
11/2018
5.0
home theater design, tv antenna
 + 0 more
I corresponded with Robert via Angie's List and the team actually arrived early on the day they said they would. I was very happy they had immediate availability so we go the sound bar installed before Thanksgiving visitors. It was Robert and an assistant (forgot his name, sorry!) and they did a great job. Our TV is inset in a box on the wall and we needed them to raise it slightly to make about 1/2 inch of space on the bottom for the sound bar to rest. They understood immediately and were very knowledgeable. The installation looks and performs perfectly. No mess and the sound quality is now awesome. They spent time and showed me how to use the new remote and I feel confident I can operate it all. We will definitely call them again for other jobs as needed. Thanks!
Description of Work: Installed a sound bar
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Danielle S.
10/2018
5.0
tv antenna
 + -1 more
We had a TV antenna on the roof that wasn't getting all our local channels and was not properly secured. I messaged them on Angie's list on Sunday, and they came out on Tuesday and fixed it. They showed up exactly in the 1 hour window as agreed. They repaired the current antenna and installed a new bracket on the edge of the roof. We now get all our local channels for free! My husband, who has an electrical engineer degree, told me that we should definitely use them again for anything in their area of expertise as they were very knowledgeable. Attached is the "before" picture.
Description of Work: TV Antenna Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shelia S.
06/2018
5.0
home theater design, tv antenna
 + 0 more
Very knowledgeable, fast, clean and professional. Very good!!
Description of Work: Replaced Ceiling Speakers and adjusted sound.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Elizabith P.
06/2018
5.0
tv antenna
 + -1 more
Robert is great! He spends the time to inform you of different options and how that reflects on service. When they came to the house (on time), they had extra parts needed when they discovered that I was trying to pipe it to so many locations. Great service overall. This is the second time I've hired them to install an antenna (2 different houses), I wouldn't hire anyone else.
Description of Work: Antenna install
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Amanda H.
04/2018
5.0
home theater design
 + -1 more
Robert was great to work with. He was very patient in explaining things and was a pleasure to work with. I recommended him to a friend and she also enjoyed working with him. I would definitely use this company again. A+
Description of Work: Cameras, Outdoor speakers and media room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard L.
04/2018
5.0
home theater design, tv antenna
 + 0 more
Robert and his team were awesome! Robert is extremely responsive and helped guide me through the equipment selection process giving me pros and cons of different brands and models. He ended up installing a 120" Screen Innovations screen along with a JVC 4K projector and Dolby Atmos surround sound with some amazing speakers. It took them about four hours to do the whole installation and they were extremely efficient. The final set-up looked amazing and the theater is incredible. All of my guests who have seen it so far are blown away by the sound and picture quality of 4K coupled with Dolby Atmos sound. I would highly recommend Robert and his team!
Description of Work: Media Room - Home Theater Installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,800
Barbara B.
03/2018
5.0
home theater design, tv sales
 + 0 more
It went well. And I appreciate them responding to follow-up calls.
Description of Work: New TVs, hook up new sound system, install old TV outside
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,200
Martha D.
12/2017
5.0
home theater design
 + -1 more
Excellent. Robert and his team arrived at the promised time, were meticulous in trouble shooting our challenges, and had everything set-up, working and tested before they left.
Description of Work: Needed to replace a problematic universal remote, and get sound restored into my speakers in my office.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steven M N.
11/2017
5.0
satellite tv service, tv antenna
 + 0 more
Was very easy to work with and very professional.
Description of Work: Installed an HD antenna in my attic and ensured all other componets were working, i.e. DVR, Blue Ray etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Gregory M.
11/2017
5.0
home theater design, tv antenna
 + 0 more
Robert was highly recommended to me by a neighbor and he had great online reviews. Super professional, has great recommendations, and most important no up-sell and very honest. Equipment prices were the same as other places online (i.e., authorized dealer so not trying to buy equipment at retail and tack-on profit). Everything looks, sounds and works fantastic. No hesitation on recommending The AV Team.
Description of Work: 7.1 Surround system in Media Room, 5.1 Surround system in Living Room, 3.1 with Ceiling Speakers patio.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Elaine P.
11/2017
5.0
home theater design, tv antenna
 + 0 more
What really impressed us was the creativity of Robert in the design of the home theater system. What he recommended and did was superb. The team installed a wall mount for the TV, 2 in ceiling speakers, center channel and front speakers. He gave us a choice of manufacturers and explained what each would do Everything works exactly as he said it would.
Description of Work: We have used the AV Team twice. Once was for antenna replacement and the second was for a home theater system install.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Theresa M.
10/2017
5.0
home theater design, tv antenna
 + 0 more
HE was punctual and very communicative.
Description of Work: Robert did a great job. He installed an exterior antenna and connected all the tvs in the house to it. He also ran cable. Highly recommend. Price was good.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas K.
09/2017
5.0
tv antenna
 + -1 more
I had an old antenna that was not receiving a clear signal for channel 5. They installed corrected a new antenna and cable and things work great now.
Description of Work: Installed new antenna and cable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Martin A.
08/2017
5.0
tv antenna
 + -1 more
Quickly, professionally and successfully. Angie's List provided me with another excellent service provider. The AV Team from Frisco did an perfect job for me and actually completed the job on the day I first called for an estimate. There's no doubt that I would use them again for any related work.
Description of Work: I needed to buy an antenna and have it mounted in my attic.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
TV Antenna,
Stereo and Home Theater Systems,
TV Service - Satellite,
TV Repair,
TV Sales,
Electrical,
Home Security Systems,
Camera Repair
FAQ
THE AV TEAM is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
THE AV TEAM accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, THE AV TEAM offers free project estimates.
Yes, THE AV TEAM offers eco-friendly accreditations.
No, THE AV TEAM does not offer a senior discount.
No, THE AV TEAM does not offer emergency services.
Yes, THE AV TEAM offers warranties.
THE AV TEAM offers the following services: TV wall mounting, sound systems, cinema rooms, security cameras, tv antennas, FM antennas, dish network installer and outside TVs.