Safe Pro Pest Termite and Rodent Control

After being put on hold for 5+ minutes by other companies, I called them and the woman who answered the phone knew immediately what my problem was. She was responsive, honest, knowledgeable, and helpful. I didn't end up needing them to come out and do any service, but they will for sure be the first people I call whenever I do need something done in the future.

Alex is an expert in his trade, and knows how to provide great customer service. All of the gentlemen are polite, punctual, observant, and wear identifiable uniform shirts. They work quickly and efficiently, and respected my home while inside. They searched the exterior looking for any signs of animal access. The fee includes professional repair of any access points that pests have found or made. Alex said if we provided the paint to match our trim and a small brush, they would paint the repair as well. They did a really good job on those repairs. They reinspect every time they come out, and also made recommendations for existing shrubbery pruning near the house. Our shrubs were already pruned away from the brick, but some crepe myrtles were tall enough to overhang or touch the guttering. They have since been removed. :-) There were pet-proof bait traps set outside along the fence perimeter, and along potential pathways around the house. At first, they came out weekly to check the traps and bait boxes, until we weren't catching any regularly. Anytime I've thought I heard a trap in the attic go off, or smelled "that" odor, I called the office and someone was there that day to check it out and remove anything that was there. This is a beautiful neighborhood, close to trails that parallel waterways. Having just moved here in 2009, we've learned homes in Plano have a high risk of visits from the unwanted animal kingdom, and the closer to these green belted waterways, the higher the risk. I plan on growing old with Alex and Safe Pro, and hubby doesn't have one problem with that.

We very impressed with the services provided. Alex, Nick and Rex were beyond professional and helpful. We are new to the south and it's a learning curve with the bugs and rodents for us, and they completely explained what we needed to look for and that they would come back if we had any issues. We found a few bugs in our living room, took a picture of them, text messaged and they right away told us what they were and that they would come by and take care of it. We signed up for the yearly service to have them come out and spray quarterly which is well worth the cost. We would recommend Safe Pro Pest Control to anyone looking to eradicate rodents or bugs on their property.

Nick came out to evaluate what type of pest may be damaging a line of shrubs we have in the back yard. Once he determined that it was something that SafePro does not currently provide a service for, he still took the time to look at other trees we have been having problems with and offered some suggestions about what might be done. He also completed an examination of the exterior of the house to make sure there was no sign of termites. Nick was very knowledgable and professional and I greatly appreciated the time he spent sharing advice on what we can do to fix problems that would require a tree specialist......all of this while knowing full well that we couldn't use SafePro services for this job.

They were very professional and did the work required. They eliminated all ants and other pests. I like them enough that I signed a year contract. They now spray ever three months. Great job and I recommended them to my daughter.

· The first week we caught 7 rats in the two garage traps and none in the 10 traps in attic (although one was tripped); second week we caught 2 in garage with none caught/tripped in attic; third week no rats caught or traps tripped so they stop coming out to check. There are still a few traps left in the attic and the garage but it is up to me now to check them in case I suspect something; one other thing; this is the only one of the three that actually got on my roof to look for entry points, where he found a hole the size of a baseball behind one of the eaves that a squirrel likely chewed through and through which the rats were likely entering; besides the garage door where we caught 9 of them. The other two never would have found this and likely not resolved the problem. ·Alex is the the owner; he came out first and did the estimate and then sent the other guys; all were very professional.

They were professional and friendly and they did good quality work. We used another company called All Star and they were the worst so I recommend using Safe Pro. They are by far the most reasonable in price and they did a great job. No more rats as far as we know but if we hear any more they will come back and take care of it with the reasonable warranty (also half the price of anyone else we found in the area). It is refreshing to find a company who is honest and not out to get the most money they can from you. They also sprayed for carpenter ants which were eating away at the wood in our house. They were all gone within a week and we have not had a problem since. They will come out if we have any other problems from what they said since we paid a very reasonable warranty. We will continue to do business with them!

They were very prompt and professional. The only complication was that I needed to have some roof attic vents replaced and they had no referrals for a roofer that would do that. This was kind of frustrating because this is something they encounter a lot, but the service they provided was quite good.

I was able to get an appointment to treat our house for ants quickly. The technician, Tim, was very thorough and professional. The price was reasonable. I would definitely use this company again.

Very through examination of this house, yard, flower beds, garage and attic. Treated for spider issue and found several large wasp nests which he destroyed. Removed all spider webs even cleaning large webs on fencing. Checked attic and garage for pest, mice etc. Our technician Rex did an excellent job: explained their program and answered all my questions. We were very pleased, and decided this company would do our quarterly treatments. Deserves its A rating with Angie's list. We would highly recommend Rex and SafePro to anyone seeking quality Pest Control Services.

Very thorough, explained what he was doing and why. And even fixed my laundry room door which had a loose screw, which was really nice. Explained my options for quarterly spraying, what was included and anything that would be an additional fee. It went great. Very satified.

Service tech was on time, and very professional. He was meticulous, and covered every inch of my property outside, as well as the inside of our home. We have a contract with them, and at this point, we feel confident that we are well taken care of. I would recommend this company.

I did not have the service performed by this provider due to my misunderstanding, not anything wrong with the provider. I scheduled the service for a week later and I got my dates wrong. When I called to verify apt. they told me I scheduled It for a week later. After I told them I could not wait, although they were book solid they rearranged schedules so they could come out the next morning to spray my home. Unfortunately I had already scheduled another provider for later the day and desperate to have it done immediately. I had contacted Safe pest about 4 days prior and had lots of questions. The owner took the time to call me back two times and spent 30 minutes on the phone with me. He was very patient and took the time to address all my questions and concerns. I would use them again in the future and recommend them. Again, the misunderstanding was on my end not theirs.

Came on time. Complete inspection.

It went fine. They did what they said they would do. I would tell people to hire them. They did a great job. Their price was better than others. I would use them again.

Good. The whole year total is $320 plus the first service of $130, all excluding taxes. It is a contract for 1 year plus the first time making it a total of 15 months. Good customer service plus diligent work.

I called for a quote of services, Angies List has they service my area, however, they stated they are no longer accepting clients in Flower Mound. Diappointed that this is the second company that I've had this issue with. Please update your service area!!!!!

In all, a great experience! On-time, professional, courteous, reasonably priced. We signed up for the maintenance plan.

Our appointment was scheduled for 8:00am. Rex, the technician, was right on time (even a few minutes early) which was great since the appointment was during the work week. He quoted me the costs to which I agreed. He began right away with the exterior and did a very complete examination of the property and house. He found the source of ant issues and cleaned and sprayed the area that they were attracted to. He treated a spot in the yard near the drive where he saw "the longest trail of Odorous house ants he had ever seen." Then, he swept the eves and siding where small fauna nests might be. He sprayed the interior near doors and windows. Afterwards, he explained all of his work to me in detail. Rex was courteous, professional, and thorough. He cares about his work and represents Safe Pro well. I have used Safe Pro before and I have been please both times.

After clearing up a brief misunderstanding, my experience with Safe Pro Pest Control has more than lived up to the other highly-rated reviews on Angie's list. They provided very good mosquito control in a timely manner at a competitive price. And the entire staff seems committed to representing their company well and providing top-quality customer service. Since the initial treatment, I've seen only one mosquito ... which is about 1,000% better than what's been "the norm" during the past few months. Based on my experience thus far, I'll be signing up for their general organic pest-control program to manage the other pests around the house and yard. In addition to using Safe Pro on my property, I've referred them to my daughter and her fiancé.

First impressions are key and these guys nailed it. They were prompt in returning my call to set a meeting. They showed up a few minutes prior to the meeting and were very professional. They provided me options for controlling the pest that were pet safe and even offered to control the ant around my fruit trees with organic treatments. Which is something no other company offered me. Since the first treatment most of the ant were gone. I have had then out twice after (No charge to me) for a couple areas. After every visit I receive a call from the office inquiring if I am satisfied with the work completed. I now have a yard my children can play in and my wife can work in her flower beds without worry of ant bites. I can not say thank you enough to Safe Pro. Ron

I wish I could give Alan M., our technician, an A+++ in all categories instead of just an A!! I find it a bit amazing that I want to gush about a pest control company and it's team, but after being in Texas for 7 years and using 2 other pest control companies, Safe Pro, Alan M., and Kirby from the office made those other two companies look like absolute amateurs!!! Kirby was extremely professional and gave me all the information I needed about pricing, how they worked, etc......to feel confident from the very start to have the technician come out and see our issues. Alan M. is the technician that covers our Frisco area and we are SO happy to have met him!! What an asset to the Safe Pro team!!! He was very professional, but at the same time super informative! He called first to give us about half an hour notice, and arrived promptly at the time we set the appointment. He also wore "booties" which was a nice touch to protect the flooring. None of the other two companies did that. Alan was here for over 2 and a half hours performing pest control services and was so very detailed and thorough he left us almost speechless. He did things that the other two companies had never done before. He took time to speak with us about our issues and how we can ultimately conquer them and get rid of those pesky rodents outside once and for all! We know we will have a nice working relationship with Alan as he will need to come back quite often until our issue is resolved. We know we have found the pest control company we will be using as long as we live in this home! If you are contemplating switching to a new pest control company or have just moved and need a pest control company, DO NOT THINK TWICE about calling Safe Pro. You will be happy you did!!! We sure are!!!

I had seen a swarm of termites, so decided to have the house check. SafePro was very thorough, walking around the house with me and showing me risk areas. No termites were found, but I decided to go ahead and be proactive and have the house treated. I also had the pest control treatment done as well. Everyone I've interfaced with has been prompt, very friendly, and knowledgeable. I was happy with the work they did, and would definitely use them again.

Services performed were great! Our technician was very kind and worked hard to exceed our expectations.

Two days later and we still had not heard back from them. We moved on to another provider.