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Legacy Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Family owned and operated with over 20 years of experience, Legacy Plumbing is here to take care of all your plumbing needs. We are fully licensed and insured. We know you have a lot of choices when it comes to your plumbing contractor and Legacy Plumbing always go the extra mile to ensure our customers’ satisfaction. Along with years of experience, our clean and professional technicians offer a full range of services that are customized to fit your specific plumbing requirements. Legacy Plumbing is dedicated to providing outstanding customer service and satisfaction. Legacy Plumbing wins multiple awards annually, including Small Business of the Year, presented by the Frisco Chamber of Commerce. In addition, we are a 4th-year award recipient for Best of Business in Frisco Style Magazine, Reader's Choice Winner for Plumbing in multiple publications, and was awarded the Best Emerging New Business for the Collin County Celebration of Enterprise Awards. Legacy Plumbing is also a proud accredited member of the Better Business Bureau with a rating of A Plus and a member of the Frisco Chamber of Commerce. Our Promise: We only hire skilled licensed professionals. We will show up on time. You will always know the price before we start. We will leave the area cleaner than we found it. Be sure to check out our website for more information.

Business highlights

18 years of trusted experience

Services we offer

Repair and replacement of water heaters, sinks, faucets, disposals, toilets, water lines, gas lines, sewer lines, drain and sewer cleaning, slab leak location & repair.

Services we don't offer

install/repair of shower pans, water filtration systems, install tubs, install undermount sinks, jacuzzis, french drains, repair appliances, septic systems, propane systems

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.01,052 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 1052 reviews

Steven W.
08/2024
5.0
plumbing
  + -1 more
Legacy Plumbing is fantastic. I have used them periodically with great results over several years. Recently I called on a weekend to schedule someone to come out for a rather puzzling issue. The scheduler not only got me scheduled, but took the time to speak to the operations manager about the issue on Monday and then called me back to avoid me wasting money. The operations manager then talked with me for awhile about the issue, again to avoid my wasting money. I have rarely had a company show this level of professionalism and customer care. Absolutely top notch.
Description of Work: Possible foundation leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James B.
06/2024
5.0
plumbing
  + -1 more
I had another slab leak and needed the services of Legacy Plumbing once again. After speaking with Mitchell Mosley, we decided to have all the hot water lines in our house replaced. The estimate was fair, and I already trusted Mitchell's work since he did such a good job on our last service call. Mitchell and Jayden were prompt and went right to work. The communication was excellent and the expectations that were set, were met at the completion of the job. We are very happy with how quick the job was done, how clean they left each area, and how professional Mitchell and Jyden were while at our house. Once again, I would recommend Legacy Plumbing and will use them again, if needed.
Description of Work: New hot water lines were installed due to repeated slab leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mandy W.
05/2024
5.0
plumbing
  + -1 more
Everything run very smooth now. Very professional to get job done.
Description of Work: Kitchen sink and toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Smitha S.
06/2023
5.0
plumbing
  + -1 more
Jason from Legacy Plumbing was on time, courteous, and knowledgeable. He fixed our issue with our downstairs toilet as well as answered many of our questions. Would definitely utilize Jason and Legacy Plumbing in the future for plumbing needs!
Description of Work: Downstairs guest toilet stopped working. He was able remedy it quickly.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Gregory G.
12/2021
5.0
plumbing
  + -1 more
I'm very happy with the work that Steven performed. He was friendly, courteous and professional.
Description of Work: 4 shut-off valves replaced and replace wax ring on toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$544

Linh and Chieu L.
05/2021
5.0
electrician, plumbing
  + 0 more
Mike and Ahndre were excellent! They arrived on time, worked hard and fixed all my plumbing issues. They were friendly, courteous and professional. I would recommend Legacy Plumbing to anyone who needs licensed plumbers with integrity.
Description of Work: Replace shut off valve, install mounting ring, fix leaking faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Johnny S.
03/2021
5.0
plumbing
  + -1 more
Excellent! The team at Legacy plumbing did an excellent job from initial contact, giving out quote and finishing the job are wonderful. Wayne gave the initial estimates and also arrived with his associate to replace the copper pipe inside the wall of the garage with pex piping to avoid future pipe bursting problem, the job is perfect and clean up everything. I highly recommend them for any plumbing projects.
Description of Work: Replace copper pipe with pex

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rose T.
03/2021
5.0
plumbing
  + -1 more
Excellent! I’ve used Legacy twice and both tech’s, Dzenin and Steven were both very nice and professional! They explained to me the issue and kept me informed. I will always call Legacy Plumbing first. I will definitely use this company again.
Description of Work: Drain pipe fixed, small, slow leak.
Rating CategoryRating out of 5
Yes, I recommend this pro

xiang C.
02/2021
5.0
electrician, plumbing
  + 0 more
This company is the best! I called for repairing a hot water slab leak problem in my house, the office person and the owner / plumbing masters returned my call on time, and set up the service day easily. I could feel their listening to me and understanding my descriptions so well, so I decided to get service from this company. I am so glad I made this great choice! On the service day (3/30/2021), master Wayne and Adam came to my home on time, and gave me a call ahead of their arrival. They are so great!!! Wayne has so much experiences in the field of plumbing, and he patiently listened to me, carefully and efficiently diagnosed the problem, and quickly found out the leaked hot water line. They did not waste any time; they explained everything to me, then they started rerouting the hot water line right away. Adam worked so hard during this service time, and he did a great job. Wayne and Adam co-operated so well, and so everything could be done fast and in a great way!!! The slab leak problem got resolved so well and fast; and they cleaned up job site so well! Our family is very satisfied! Also we have learnt a lot from Wayne and Adam during the process! Quality work, good persons, honest, trustful, high skill, efficient, good pricing….This company is the best, and this team (Wayne and Adam) is the best! We really appreciate Wayne and Adam's wonderful work, many thanks to all of you. We will always call Legacy Plumbing in future when we need any plumbing services!!!
Description of Work: Hot water slab leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cornelius B.
12/2020
5.0
plumbing
  + -1 more
I would definitely recommend Legacy Plumbing to anyone and will use them in the future for any additional plumbing work that I need to have done.
Description of Work: Kitchen faucet installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Legacy Plumbing
Thank you, [Member Name Removed], for leaving us this nice review. We greatly appreciate your business!

Terry S.
12/2020
5.0
small appliance repair
  + -1 more
First time I’ve used Legacy but won’t be the last! Everything from customer service setting up the appointment to plumber listening to my explanation and then explaining his thought process and possible solutions to showing me how to clear the clog myself next time that he found. Luis also asked a couple questions to see if we had any other issues and found a simple maintenance item with our water heater we were unaware of that could cost us later. Very professional, excellent communication, reasonable cost, and conscientious! Highly recommend them!
Description of Work: Faucet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Legacy Plumbing
[Member Name Removed], we love this review! You are so kind and we are grateful to have earned you as our customer. Luis and Legacy are here for you when you need us, thank you!

Matthew C.
08/2020
5.0
plumbing, small appliance repair
  + 0 more
My garbage disposal was leaking and I needed it replaced. I went to my trusty Angies List and looked plumbers near me with great ratings. I selected Legacy because of their large number of great ratings. And, it didn't hurt that they had a coupon for garbage disposal. It was after-hours when I emailed them. I was called the very first thing the next morning. This was a great indication this was going to go well. That was Friday and the first available slot was the following Tuesday. So, I scheduled it. I get a call about an hour later with the news that they had finished another job early and had time if I was available. I was blown away. Within 15 minutes, Luis was at my door. Not only was he completely competent, but he was very respectful and friendly. I cannot say enough good things about Luis. I'm certain their other employees are great, but you can't go wrong with Luis. I have a couple other plumbing jobs I need done, and you can be certain that I will be contacting Legacy Plumbing.
Description of Work: Replacement of Garbage Disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James K.
08/2020
5.0
plumbing
  + -1 more
Outstanding work! I appreciated the help with plumbing my shower during my bathroom remodel. I also appreciated the many tips and quotes for additional work to be performed. Thank you for such great quality!
Description of Work: Legacy Plumbing assisted me with plumbing my shower during a bathroom remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$608.4

Response from Legacy Plumbing
[Member Name Removed], thank you for leaving us this nice review, for trusting us with your home and for being our customer! We appreciate your business.

Stephen S.
06/2020
5.0
plumbing, small appliance repair
  + 0 more
Wayne Pierce (and his assistant Alex) from Legacy Plumbing did an amazing job, this week, at rapid diagnosis and effective repair of an in-exterior-wall builder design/construction plumbing leak flaw that materialized after twenty-five years. Over the years, I have had several complicated plumbing projects that have benefited enormously from Wayne’s high-end skill and experience as a highly accomplished master plumber. This job required both plumbing and masonry skills, in difficult access foundation areas. I am always very impressed with his work, professionalism and customer service. I strongly recommend Wayne and keep Legacy Plumbing on my preferred vendor list.
Description of Work: repair of an in-exterior-wall builder design/construction plumbing leak flaw

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew G.
05/2020
5.0
plumbing, small appliance repair, drain cleaning
  + 1 more
Everything about Legacy Plumbing as A++. Jose Cuellar was able to do all the needed repairs and with excellence! We will definitely use them in the future.
Description of Work: I had two slow flushing and filling toilets, and two almost stopped tubs as well as a leaking outdoor spigot. He also repaired a faulty overflow drain.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gabe E.
05/2020
5.0
plumbing
  + -1 more
The entire experience was amazing from the time we called to the time Johnny Left our house. We set up the appoint for noon - 2:00 time frame. Johnny called and asked if he could come early. He was very professional and very informative. We explained we needed all 3 toilets inspected as one was leaking and base was very loose.. We also needed the out side faucets checked for leaks. He was very thorough at explaining what he would do for each item that needed to be repaired. He was very efficient and did an excellent Job. He ended up replacing the flange re-installing the toilet. He sealed all the toilets tightened one of the outside faucets. I am always Leary about having to use a plumber but now that I have found Legacy Plumbing, I will no longer feel that way. I feel I have found a trusted Plumber that I can call with any needs. Johnny was awesome and I will ask for him in the future.
Description of Work: Fix upstairs toilet - needed new Flange and outside faucet checked

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

David A.
05/2020
5.0
plumbing
  + -1 more
We would like to thank Tony and Steven of Legacy Plumbing for responding so quickly. Our outside faucet was running and we could not shut it off, so they replaced the faucet. They were extremely professional and did a great job. We will be using them in the future if the need arises.
Description of Work: Repair outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Gail L.
04/2020
5.0
plumbing
  + -1 more
They were extremely knowledgeable, they were very understanding of our issue and they did a great job.
Description of Work: A big issue in the front yard some regulator broke and they fixed
Rating CategoryRating out of 5
Yes, I recommend this pro

Sharon D.
03/2020
5.0
plumbing, water heater repair
  + 0 more
Tony looked at all of our questions and gave us insight into what he could do to take care of these issues. He will come back and fix certain problems.
Description of Work: We needed for someone to look over our new home and give us information on what needed to be taken care of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

michael M.
03/2020
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Legacy did a great job! No complaints!
Description of Work: Clogged drain, water heater repair and slap leak repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron S.
12/2019
5.0
plumbing
  + -1 more
All went well. Installation was quick and on time. Work areas clean when he left. Technician Jose was personable and professional, a representative Legacy can be proud of. Previous work to install two water heaters with technicians Luis and Steven was also a positive experience. Legacy has some good team members.
Description of Work: Replace Water lines and valves in four toilets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Ted K.
11/2019
5.0
plumbing, drain cleaning
  + 0 more
Had a clogged drain that was backing up into our kitchen and half bath. Called Legacy and they could not have been any nicer. Got me on the schedule the next business day and on the day of service, I got a call saying the plumber had finished a job early and asked if they could start my job early. Wayne and Branden arrived shortly later and were able to clear the drain no problem. It took them a little more than they expected, but the price quoted at the beginning of the job was the price I was charged. This is a fantastic company and Wayne and Branden were not only knowledgeable and professional, they were cordial and even gave me tips on how to prevent other plumbing issues from occurring in the future. I would highly recommend Legacy and will be using them for all my plumbing needs in the future.
Description of Work: I had a clogged drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Ron S.
11/2019
5.0
plumbing, water heater repair
  + 0 more
Everything went well. The two techs, Luis and Steven, were very good. They were helpful and informative from beginning to end. They kept us up to date at each stage of installation and then answered all questions at the end. I would use Legacy for any future plumbing needs and would specifically ask for these two men to do the work.
Description of Work: Replace two water heaters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Thomas O.
11/2019
5.0
plumbing
  + -1 more
I first contacted Legacy Plumbing to describe my situation. I noticed a growing wet spot on the ground near the house where the main water pipe enters the house. With all the water shut off inside the house - including the intake water valve to the hot water heater, the water meter was showing a leak of about a gallon a minute. I had to shut the main water valve at the meter to stop the leak. I called Legacy Plumbing and spoke to Theron about the situation and what I did to diagnose the problem. Theron described possible scenarios and the cost and rates associated with them so I could know what to expect and give me a basis for cost comparison. He assured me they had experienced staff to locate and repair such leaks and had next day availability. The plumber (Enoch) arrived within the scheduled appointment window and reviewed the situation, and the cost and labor rate. I agreed to the work. He began to excavate access hole in the ground near the valve box next to the house and was able to find the leak. As the leak was right where the water pipe entered the foundation, he had to chip away a small piece of the foundation in order to remove the damaged portion of the pipe. As the house is approximately 33 years old, the old valve assembly was in poor condition and needed replacing. Enoch replaced the old valve assembly with a new valve box with ball valves and an access cover which enables me to shut off the water to the house without shutting off water to the irrigation system. I figured that if I take a vacation and not home, I can shut off the house water while still watering the yard. This way, I don't have to worry about hoses to the clothes washer or dishwasher bursting when I am not home. During the hole excavation, Enoch had to remove a bush to make room. He replanted the bush in a different location. He refilled the hole leaving access to the valve box. He added some gravel to the bottom of the valve box so that it would help drain rain water and keep soil from building up in the box. He cleaned the area when the work was finished. I found Enoch to be very polite, professional and efficient. He answered all my questions and provided me with his business card so I could contact him if I had any questions or concerns. The cost of the service was competitive with my other estimate. I am satisfied with the work and would have no problem calling upon Legacy Plumbing again.
Description of Work: Find and Repair Water Leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$855

Don and Marcy R.
10/2019
5.0
plumbing, water heater repair
  + 0 more
Knowledgeable, experienced, fast and friendly......cannot imagine hiring any other company! They did a great job.....this was my second experience with this company. Bought their gold plan and it basically paid for itself.....nice to have peace of mind for a year.....highly recommend!
Description of Work: New main hot water tank and whole house pressure regulator installed with shut off valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Contact information

15222 King Rd Suite 1002, Frisco, TX 75036

http://www.legacyplumbing.net

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM

Licensing

Insured

Licensed*

Trade License Number
37588
Trade License Locale
Texas
Trade License Authority
Texas: Dental - Optometry - Plumbing - Psychologists - Other
Trade License Expiration
05/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Sewer Cleaning,
Drain Pipe Installation,
Fireplaces

FAQ

Legacy Plumbing is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Legacy Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Legacy Plumbing offers free project estimates.
Yes, Legacy Plumbing offers eco-friendly accreditations.
Yes, Legacy Plumbing offers a 10% senior discount.
No, Legacy Plumbing does not offer emergency services.
Yes, Legacy Plumbing offers warranties.
Legacy Plumbing offers the following services: Repair and replacement of water heaters, sinks, faucets, disposals, toilets, water lines, gas lines, sewer lines, drain and sewer cleaning, slab leak location & repair.
install/repair of shower pans, water filtration systems, install tubs, install undermount sinks, jacuzzis, french drains, repair appliances, septic systems, propane systems

Contact information

15222 King Rd Suite 1002, Frisco, TX 75036

http://www.legacyplumbing.net

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM