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High Performance Restoration, LLC

Roofing, Gutters, Windows,

About us

Local, family-owned roofing and restoration company. As a member of the Frisco Chamber of Commerce we serve North DFW with all their roofing, gutters, windows, painting, and fencing needs. We offer a "Win-Win experience from Start to Finish." With over 10 years of experience, we have you covered! When you are seeking a trusted roofing and window replacement contractor in the North Dallas metro area, call High Performance Restoration. We specialize in insurance claim restoration for commercial and residential properties.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Roofing/Roofing Repair, Gutters/Gutter Repair, Windows, Siding, HVAC, Painting, and Fence Stain.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.023 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-23 of 23 reviews

Robert A.
11/2018
5.0
gutter repair, roofing, replacement windows
  + 1 more
High Performance Restoration was recommended by a friend who had used them in the past and was very satisfied. I'm also satisfied with their work on my home and will hire them again if needed. They found some additional damage and worked with my insurance company to ensure all damaged areas were covered. The quality of their work is outstanding. All of my questions and concerns were addressed so I can highly recommend High Performance Restoration.
Description of Work: Replaced roof, rain gutters, and several window screens that had been damaged from hail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roy E.
08/2018
5.0
fencing, gutter repair, roofing
  + 1 more
All Went without any issues. Work was done as quoted and done when scheduled. Very satisfied with what was done. I would recommend this company to others.
Description of Work: Roof replacement, Gutters and Fence was and stain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom S.
07/2018
5.0
fencing, gutter repair, roofing, energy audit
  + 2 more
Had a great experience with HPR especially after getting at least 10 roofers through the neighborhood. I have never dealt with hail and wind in California like I have in Texas. And after our first experience i really wasn’t sure who to go to. Preston and Devin from Hpr were really professional and no pressure like a couple of the other companies with whom I spoke to. They held up everything that they told me from timeline to start and finish date.. and the they put on a hybrid roof which looks amazing and they did awesome work.. looks great and I would highly recommend them.. I will be a definite customer from here on out and I won’t be calling any other company if I need it..
Description of Work: Need to replace roof after hail storms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from High Performance Restoration, LLC
Thank you [Member Name Removed]! Glad your experience was great! Thank you for trusting us with your project!

Amanda S.
07/2018
5.0
roofing
  + -1 more
The service was great. They are very responsive and came out on time. They got the job done as promised, everything was perfect. They stuck to their original cost estimate.
Description of Work: They installed a new roof and gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Dale P.
07/2018
5.0
roofing
  + -1 more
The services went really well. They were able to help us out a lot as we were new homeowners so we appreciated that. They took great care of us and the insurance process. It was a great experience.
Description of Work: new roof, deck repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from High Performance Restoration, LLC
Thank you for your review [Member Name Removed]! We are honored to have know you and have you as a customer!

Michael D.
05/2018
5.0
gutter repair, roofing, replacement windows
  + 1 more
The entirety of the project went very smoothly and was extremely easy on me as the home owner. Aaron Sims and Jaime Michel tag-teamed leading our project and coordinating with the various subcontractors and it could not have been simpler. Jaime and Aaron came out to the house on the same date and time my insurance adjuster was there and walked with the adjuster to make sure that all of the damage was noted and paid for (Traveler's insurance is fantastic, by the way -- highly recommend as well. Inexpensive, comprehensive coverage. No issues with a same-day payout and easy to file and complete the claim). Afterwards, we walked through the damage report and they thoroughly explained all of the options available. Jaime was extremely knowledgeable concerning what we had for our current roof and explaining the differences between their options. We were able to obtain a much, much higher quality roof than what we started with. After we finished our meeting to move forward and made selections on what we wanted, Aaron was my primary point of contact. He was always punctual with our meetings. At each major step, he would arrive a few minutes early and be waiting to ensure that the scheduled subcontractor was there on time and knew exactly what they needed to do. It was great having him there to keep track of everyone as, coming from a corporate business culture where if someone sets a meeting time, everyone will be there on time, the roofing service culture is much more relaxed on meeting times ("we'll be there between 1 and 5pm"); Aaron kept everyone else punctual as well, and on the rare occasion someone was late, he was able to get information quickly so I wasn't waiting around wasting my time. All in all, it was less than a 3 week process from assessment to roof, gutters, down spouts, window screens, etc all being replaced. Very painless on my end. I would highly recommend working with Aaron Sims and Jaime Michel at High Performance Roofing.
Description of Work: Complete roof + gutters + downspout replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,500

chris A.
02/2018
5.0
gutter repair, heating & air conditioning/hvac, roofing, replacement windows
  + 2 more
I hired High Performance Restoration, project led by Michael Lee, last year to put my house back in order after significant hail damage. I am 100% satisfied. Michael was polite, respectful and very responsive. Case in point: a sub-contractor did a poor job of removing roofing nails from my neighbor’s yard. Michael was there the next morning to personally run a magnet through the yard to resolve the problem.
Description of Work: Home repair from Hail Damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

David W.
02/2018
5.0
gutter repair, roofing, replacement windows
  + 1 more
FLAWLESS! They just take care of you and do what they say.
Description of Work: Roof Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Isaac W.
02/2018
5.0
roofing
  + -1 more
I just had HPR replace my roof due to hail damage and it was such an amazing process working with Doug and his team. He was always available to talk me through any questions that I had about the quote and options. They provided great options at a competitive price for the shingle types and upgrades and I ended up going with the Vista shingles and am very pleased with how they turned out. Their team showed up on time the day of service and was very professional and considerate while they worked. When they finished I walked around my house and did not find even a small piece of trash that was left behind. They did a great job cleaning up after they were done. Doug provided updates with photos as the work was being done, which was above and beyond what any other roof company has ever done in the past. HPR has earned my business and trust for any future roof needs. These guys really are in a class above the competition with their customer service, products and standard of work. So glad I went with them to replace my roof.
Description of Work: Full roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phani N.
01/2018
5.0
gutter repair, roofing
  + 0 more
Doug is excellent!! I talked to 3 different companies to replace my roof and they were all good but Doug was extraordinary. He took his time to explain everything in detail with no ambiguity. He went above and beyond to do more than what is in the contract. Highly recommend him!!
Description of Work: Roof and gutter replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Nan M.
08/2017
5.0
roofing
  + -1 more
Great! Tyler was very knowledgeable and professional in every aspect.
Description of Work: New roof, fence stained, new storage shed, bathroom ceiling repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Laura P.
07/2017
5.0
fencing, gutter repair, roofing, deck cleaning
  + 2 more
It went great!! The work was excellent and efficient. We will without a doubt use them again.
Description of Work: Roofing, deck, and fence repair because of weather damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melisa M.
07/2017
5.0
gutter repair, roofing, replacement windows
  + 1 more
Isaac came over within a few days to discuss shingle options and ROI of each. He helped me understand the typical insurance claim process as well as working with the HOA. Isaac came back when my insurance adjuster walked my property and accompanied him to point out additional damage that the adjuster might have missed. With the claim amount known, Isaac walked me through shingle options again with costs and benefits. Given the summer heat and annual threat of severe hail storms, I decided to invest in the Ecoasis Premium Malarkey shingles. Isaac used text messaging to keep me up to date on repair schedule and when the crew would be onsite. He also came daily after the crew left to ensure nails and materials were properly cleaned up as well as inspect the quality of the roof install. Although the installation took 3 full days, Isaac clearly explained the extra time was due to high winds one day (two-story house) and the crew needed to redo a section as it didn't pass his inspection. Isaac continued to keep me informed of additional scheduling for gutter replacement and window screen repair via text and stopping by in person over the next couple of weeks. Given the number of homes damaged in the area and the multiple repairs I know Isaac was overseeing, I never felt forgotten or slighted at one point during the repair timeframe.
Description of Work: Two severe hail storms required a new roof, new gutters and new window screens. Our neighborhood was inundated with roofing companies but I was most impressed by Isaac Price of High Performance Restoration who came by once, introduced himself as a neighbor and left a card. After two weeks of unsolicited repeats, I called HPR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Sandy N.
06/2017
5.0
roofing, replacement windows
  + 0 more
My husband and I hired High Performance Restoration to replace our roof from a major hail storm back in March. I contacted Isaac Price and he responded quickly to assist us through the process. He was extremely flexible with our work schedule and took the time to help us get the best roof possible. Isaac came out to inspect the damages and even met with our insurance adjuster to point out damages he couldn't even see. Isaac also drove us around the neighborhood to help us choose the right color shingles when I was on the fence about a few colors. It definitely helped seeing the colors on an actual roof and not as swatches. High Performance Restoration is a full service company that replaces roof, fences, and windows. Overall, a great experience thus far. We are looking forward to our new roof and new window screens. We highly recommend Isaac Price and his team to create a "WIN-WIN" experience! Isaac Price: 469.850.2864
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Olivia H.
05/2017
5.0
roofing
  + -1 more
I highly recommend High Performance Restoration if you are looking to get your roof replaced. Isaac Price was there to help from the begining to the end. He was very professional and knowledgeable. He even double checked my attic to make sure I didn't have any leaks. After the job was done he walked through my yard with a metal dictator to make sure there were no nails left.
Description of Work: Roof replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elina G.
05/2017
5.0
gutter repair, roofing, replacement windows
  + 1 more
Tyler came out and was extremely professional. He was upfront and honest right from the beginning. He looked over all of the issues and thoroughly explained all of the options. He educated us on what he would recommend and the reasons for it. He gave us an honest timeline and was in touch with us every step of the way. He personally visited our house multiple times to ensure that everything was done properly. These are the most honest and hard working people we have ever used. We recommend them 100%. You won't disappointed.
Description of Work: We needed to replace our roof, gutters and window screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer G.
05/2017
5.0
gutter repair, roofing
  + 0 more
My experience working with High Performance was great. I received great customer service from the first call. Brad and his team worked quickly to inspect my roof and gutters and provided me with an estimate and worked closely with my insurance company to process the claim and complete the work. Once scheduled, they met with me to discuss details of what needed to be completed, answered all of the questions that I had and completed the work in a day and a half. I have a fantastic roof that I know will last! Their level of professionalism and follow-up can't be beat. I will definitely use them again for any projects that I need done.
Description of Work: I had a full roof replacement and gutters replaced as well. This was due to both hail damage and a water leak on my 2nd floor over my game room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott S.
04/2017
5.0
gutter repair, roofing, replacement windows
  + 1 more
It went really well. Issac and the team at High Performance Restoration were easy to work with and very detailed in responses when asking any questions. I would definitely hire them again.
Description of Work: Had roof replacement, window screens, and gutters replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy C.
04/2017
5.0
fencing, gutter repair, roofing, replacement windows
  + 2 more
I have really appreciated the responsiveness that Brad and Heidi provided to me through the process of getting everything repaired after the hail storm in 2016. Brad was able to fix a window that had been leaking a long time and, in theory, previously repaired by "window experts". It has now not leaked in over a year and when this most recent storm hit they came right out to take care of a broken skylight. I am happier with their work than any other roofer I have worked with in the past. I will hire them again but since they did such a good job my new roof is in good shape even though it was pummeled with hail last Friday! Brad expressed that he wanted his company to have a "win-win" scenario for his customers and himself and would prefer referrals rather than repeat business. I hope you will consider having him come work for you!
Description of Work: HPR replaced my roof and gutters, repaired and stained my fence and replaced window screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phalyn R.
04/2017
5.0
fencing, gutter repair, plumbing, roofing, replacement windows
  + 3 more
Honest, professional, fair value, quick accurate results.
Description of Work: First time my roof, fence and screens were replaced. Second time I had a gurgling sound in my sink. After a few minutes it was determined it was not a plumbing issue rather an. Ac line issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica J.
04/2017
5.0
roofing
  + -1 more
They are coming in a few weeks to install roof however the inspection went very well. Tyler Brown and Greg Schoenig were the most professional and courteous professionals I've ever come across. I will rate again once the job is complete.
Description of Work: New roof installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bruce O.
04/2017
5.0
fencing, gutter repair, roofing, replacement windows
  + 2 more
Excellent! Jason was my contact and was super helpful and responsive!
Description of Work: Fence, roof, gutter repair after hail storm

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Carmelo G.
01/2017
5.0
heating & air conditioning/hvac, roofing
  + 0 more
exceptionally well. project management showed up when job was being done and they kepted job going smoothly. Kept job clean.
Description of Work: they assisted me on a punch of projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

    Contact information

    6500 Preston Rd #201, Frisco, TX 75034

    http://highperformancerestoration.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Gutters,
    Windows,
    Fencing,
    Heating and Air Conditioning,
    Energy Efficiency Auditing,
    Deck Maintenance,
    Plumbing,
    Roof Cleaning,
    General Remodeling

    FAQ

    High Performance Restoration, LLC is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    High Performance Restoration, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, High Performance Restoration, LLC offers free project estimates.
    No, High Performance Restoration, LLC does not offer eco-friendly accreditations.
    No, High Performance Restoration, LLC does not offer a senior discount.
    Yes, High Performance Restoration, LLC offers emergency services.
    Yes, High Performance Restoration, LLC offers warranties.
    High Performance Restoration, LLC offers the following services: Roofing/Roofing Repair, Gutters/Gutter Repair, Windows, Siding, HVAC, Painting, and Fence Stain.

    Contact information

    6500 Preston Rd #201, Frisco, TX 75034

    http://highperformancerestoration.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM