Frisco Electric Inc

Vanessa was very polite and quickly sent Cole (electrician) out. Cole was very polite and worked For 2 days outside in 104 degree temperatures. The problem was diagnosed and repaired. I am very pleased with the professionalism of Vanessa and Cole.

From first contact to completion of the work, it was a pleasure to deal with Frisco Electric. When I called the office, Vanessa was very congenial and helpful. She was able to provide a reasonable estimate based on my description of the work to be done scheduled an appointment for the next day. The electrician, William, who did the work arrived as scheduled. He too was quite congenial, and he worked efficiently and professionally. We are very pleased with our experience with Frisco Electric and will call them again when/if we need electrical work again.

To me one of the most important factors in determining a great company vs. lesser ones is how they react after a complaint. When I initially contacted Frisco Electric the technician who showed up not only didn't spend any time diagnosing the problem, but he replaced an outlet that didn't need replacing and then overcharged me to boot -- $255 when he was literally at my home less than 15 minutes. I was quite unhappy. I let Frisco Electric know of my frustration and they immediately acknowledged the overcharge and the owner asked if he could come fix the problem. He showed up and acknowledged that the technician was someone who had previous issues and they were trying to give him one more chance. The owner took the time to correctly diagnose the issue (a never-used outlet in my backyard had gotten water leaked into it and was tripping the circuit). Frisco Electric was very quick to address the issue when I notified them of my dissatisfaction, and because of that I will use them again in the future. Most companies are great to deal with when everything runs smoothly, but you can really tell a company's character by how they react when there is a problem, and Frisco Electric was first class.

There were no problems at all. from the call I place to schedule the service to the time the electrician left everything was smooth and easy.

I spoke with Vanessa on the phone and explained the urgency of the situation. We ordered a new washing machine that was being delivered and hooked up and we did not have the appropriate plug. She was awesome! She immediately got William on the job. William was very professional and was almost leaving for the day, but wanted to help us out since we were in a pinch. This is the second time we've called Frisco Electric. Both times were great. Won't call anyone else! Thanks to Vanessa and William!

It went well. On time and cleaned up after finishing.

Excellent. Very Professional.....cleaned up when finished. I wanted professional electricians not handyman so I went with professional electricians.

Excellent! The electrician, Curren, was superb in explaining things to us and in figuring out that we needed a larger transformer for our house. He made sure we got the right equipment, and for a reasonable price. We enjoyed dealing with him and the office staff at Frisco Electric and will definitely use them again the future...highly recommended!

EXCELLENT! Caleb was prompt, knowledgeable, efficient and went above and beyond.

They have been out here 3-4 times. They are our go to for anything electric.

Bradley showed up on time and worked quickly and efficiently to replace an outlet that we had to disconnect because it started burning when in use. Good price and professional work.

Scott troubleshooted quickly and recommended solution to allow for lighting to turn on automatically . He had the parts necessary to implement and did so within the service call. He was running late but called ahead to let us know and confirm a change in time.

They were prompt and Scott was courteous and professional. The estimate was given and included a 78.00 fee that I knew nothing about. It was described as a maintenance fee for keeping trucks stocked and fueled. I never thought after paying the estimated flat rate for the work to be performed I would also have to subsidize the vehicle and inventory needed to be in business. After discussing the cost of the work I asked how long would the job take him today. He explained that today's appointment was only for the estimate and the work would be scheduled for sometime later. The lack of clarity with many items not properly brought to my attention early on in combination with an arbitrary 78.00 fee is not acceptable good business in my opinion.

Guys we're on time and finished the work in a timely manner. Will definitely use them again.

What a great job! Very good, solid work. Would recommend them with no hesitation.

Good. Scott showed up on time for the estimate and for the work. Renee and Susan were great to work with over the phone and answered all my questions.

Called me back immediately and were able to find and fix the problem

Called Frisco Electric to have it repaired. Susan with company was awesome. Gave the tenant a call and troubleshooted over the phone with her to show how to reset the GFI located in a different bathroom. No cost for repair. Excellent work and very professional. I'll definitely be using them in the future for any and all electrical work as their integrity to the customer shows through this example of not charging for issues that could easily have been made.

Upon first contact, April was very friendly and helped get an electrician to the site quickly. The electrician, Curren, was awesome. Very respectful, knowledgeable, and quick to complete work. A few issues that could have stumped the best electrician but he handled them all with ease. Compared to over electricians we have used, some from Angies list, the pricing was also very fair. We have an older home we continue to fix up. I have put Frisco Electric on my speed dial!

Came as planned. Did a beautiful job installing with assembly of a custom chandelier. Was very careful in handeling it through the whole process. I would use again and yes I would recommend!

Found the problem and replaced part quickly!

Frisco Electric saved the day!!! I had granite counter tops installed by Home Depot on Tuesday, but they left me high-and-dry on the electricity! Although the HD paperwork included the cost for a plumber & electrician, that only applies if they're reconnecting "old stuff." They didn't provide an electrician to wire/install my new cooktop! Wednesday morning, I jumped on Angie's List and found Frisco Electric. Vince answered the phone, sympathized with my dilemma, and said Susan would call to get me on the schedule. True to his word, Susan scheduled an electrician to arrive that afternoon. Chance arrived promptly at 2:00 pm and began the job. He only had white outlets & covers on his truck, so he offered to go to Lowe's or Home Depot to purchase brown ones. I was impressed that he actually cared about my color choice! He called the office to tell Susan he was leaving for HD, but she dispatched Currin to my home instead, as he had the correct outlets and plates on his truck. Chance worked on the cooktop and Currin worked on installing the new boxes. Before Currin cut through my new island, he measured twice, so he'd make the correct cut. WOW! Both Chance and Currin blew me away with their above-and-beyond customer service!!! I'm extremely pleased with the promptness, professionalism, and attention-to-detail that Chance and Currin provided!!! Frisco Electric is my electrician from now on!!!

Very conscientious office staff and electricians. Talked to Vince Brewer, owner, who helped ease our mind about gas line and grounding issues. Will definitely hire this company again.

5 minutes early to appointment, it took about 1.5 hours to figure this out but he was knowledgeable and polite throughout the process. I would not have figured this out by myself.

Curren was great, he showed up on time and complete what I needed help with.