Fresh Coat Painters

Description of Work: He gave a quote for painting my dining room and staining my concrete patio.

Description of Work: NOTE, the 5000.00 is a guestimate of the portion of the contract paid for by the HOA. It is a 3 story town house. 60 units. Fresh Coat was contracted to power wash and paint the trim and metal. Note- we have a plain door that is mostly window. To cut down on sun, we attached a removable blinds unit that we bought at a big box store. ----They were power washing the units to prepare for painting. This was on a sunny day. I watched them. They stood on the 4 1/2 foot deep balcony and sprayed the underside of the metal balcony one story up and directly around the patio window and door trim. Well, the spray came in from around the door and into the house!. I am sure it was an honest mistake. It splattered the velvet and leather sofa, my wooden antique table and the floor. The worker came inside and removed the now wet blinds attached to the door. The pressure washer sprayed the caulk off the door seal and wet the inside of the door window. Pancho was very helpful and he spoke good English. The owner, Jesus Walls, was a different story. Even before he came he said to me and my husband that he doubted his company was responsible but he didn't know how the water got in there on a sunny day. He refused to provide insurance information. He said he wanted to see the place and was about a 1.5 hours late. He showed up with two people. They only spoke Spanish to Pancho. They brought the power washer back but it is our understanding based on further research (two home contractors in different states), that they used a different nozzle during the 'test' because the water during the 'test' was more or less clear and sheeting onto the window, plus the guy spraying started by standing off to other side of the balcony !! The worker I saw spraying earlier that day had sprayed up one story to clean a metal structure. The water pattern was very precise, hissed loudly, and kind of whitish. Then, using the same nozzle, he stood a few feet from the door and windows and sprayed. So......we are all inside, and Jesus stood directly in front of the door in a very nice shirt. That struck me as odd. I even gave him a towel to protect his shirt andhe said he didn't need it. Without asking me, he was signaling the guy to spray. I yelled, "wait!", as he hadn't even bother to move the wooden table and sofa that were in front of the door where the mishap occurred initially. When I insisted on moving my furniture, I felt he acted annoyed. Jesus Walls finally agreed to pay for the cleaning "out of his own pocket". He refused to acknowledge the possibility that the velvet was ruined and would have to be re-upholstered. He had a poor customer service attitude at all times. He would not take ownership. Then he emailed my husband that he wanted three estimates for the cleaning. We said "No Way" because the velvet is extremely tricky to clean and the cleaner said time was of the essence. Parker Brothers Carpet Cleaning is THE BEST. see my review under Upholstery Cleaners. Parker Brothers came at 7:30 the next morning. Jesus said they were insured and bonded, but refused to provide the paperwork.

Description of Work: Painted exterior of house, trim and accents. Replaced damaged wood a including rebuilding a window box.