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Executive Blue Pools

Pool and Spa Service, Plumbing, Plaster,

About us

Here at Executive Blue, our knowledgeable, courteous pool experts take great pride in keeping your pool clean, safe, and optimally functioning. Our team of pool maintenance experts keep your pool clean, safe, and properly functioning. After each visit to your home, you will receive an email update detailing the services provided and pictures explaining exactly what we did for you! Please note that we do not service above ground pools.

Business highlights

12 years of trusted experience

Services we offer

Residential & Commercial Pool, Spa Repair, Chemicals, Equipment Installation, Filter Cleaning, & Weekly Maintenance.

Services we don't offer

ask for details - No above ground spa/pools service. We only work with in ground spa/pool

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.697 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
2%
3
3%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 51-75 of 97 reviews

Susan .
04/2016
5.0
pool cleaners
  + -1 more
They are wonderful. They are on time, professional, and friendly. We are very please with them.
Description of Work: They come weekly and they do a filter clean for our pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Executive Blue Pools
We appreciate the great review! It's our pleasure to service your pool.

Terri E.
03/2016
5.0
pool cleaners
  + -1 more
I was able to schedule an appointment for 48 hours after speaking with Brian, which was important because I was concerned about air bubbles damaging my equipment. The tech was prompt, quickly diagnosed my filter problem and quoted me a cost to replace the grids, then replaced them. He also gave me direction on trouble-shooting the air bubbles, and I was able to easily resolve the problem myself. Very good service, reasonable pricing, and now my pool and equipment are in great shape.
Description of Work: Filter cleaning and replaced grids

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Executive Blue Pools
It was a pleasure serving you. Let us know how we can help in the future!

Peter M.
03/2016
5.0
plumbing, pool cleaners
  + 0 more
Very good service. Brian was able to send out an engineer and diagnose the situation at hand. We discussed numerous options over the phone as far as replacement of the pump versus applying a band aid type fix and once determined that the pump was to be replaced we talked through the various options for the pump including prices. Service was scheduled as soon as it could be done and the service was great. No mess or anything was left behind and the install appears to be correct as the pool pump is working. In regards to the regular weekly service, pool has looked spectacular after each cleaning!
Description of Work: Provided service to replace pool pump. Also provides ongoing weekly pool service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Response from Executive Blue Pools
Thanks for being a great customer. We appreciate your continued business!

Lauren B.
02/2016
5.0
pool cleaners
  + -1 more
Great service! Brian and his staff are very knowledgable and honest. They do a great with our weekly cleaning and maintenance. I really appreciate the email updates. Very pleased!
Description of Work: Pool service, filter clean, repair filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from Executive Blue Pools
Thank you for the great review! We look forward to being your one stop source for all of your pool and spa needs. These are great folks, and it's a pleasure to serve them.

Eli G.
02/2016
5.0
pool cleaners
  + -1 more
Brian and all the guys giving an outstanding service, they would explain every piece of the work and will follow up if needed They are very knowledgeable and also try to direct the customer to save unnecessary expenses if they can. The work was done in a very clean manner, all my questions were answered in full and it wasn't that pricey as I thought after all. Started a weekly service with the company as well to maintain the pool. You don't find this kind of service those days...
Description of Work: Converting to salt water pool, re-caulk the pool joints, started maintenance service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Executive Blue Pools
Our goal is to provide excellent customer service. We are happy to serve you, and we look forward to having you as a satisfied customer for a long time.

Oren N.
12/2015
5.0
plumbing, pool cleaners
  + 0 more
On time, very professional and with reasonable price.
Description of Work: Great service all year long from standard maintenance to issue resolution. In addition to the weekly maintenance, the provider fixed air leak and bulb replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Executive Blue Pools
We are so glad that we could fix your problem. Thanks for being a loyal, fantastic customer for us. We love cleaning your pool and partnering with you for all your pool and spa needs.

Kenneth C.
09/2015
5.0
pool cleaners
  + -1 more
This was a good experience all around. Price was good. Easy to schedule. Tech arrived on time. Tech was professional, did the filter cleaning promptly and didn't try to 'up sell'. I was so impressed with the company that I hired them to do recurring service.
Description of Work: Cleaning of pool filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Executive Blue Pools
We appreciate the business. We look forward to servicing this customer's pool in the future!

Jonathan C.
08/2015
3.0
plastering, pool cleaners
  + 0 more
I am a little surprised I am having to write this. Executive Blue took my pool on in the Spring of 2015. My pool has less than 1 year old plaster, and was in great condition when they started. The initial tech was training a new guy who was just ultimately not qualified to do the work. I developed an algae issue during that time. That tech left and they replaced him with a new one. The algae issue got worse and I contacted the owner Brian Belflower about it. He sent his guys out and about a month later it was still not under control. I called Brian again and was a bit more forceful regarding the issue. He sent his guys out and again through the month of July and part of August I was still not happy with the results. I talked with Brian yet once more and I missed work in order to meet his guys at my house and to show them all of the algae spots they were not addressing. With a heavy dose of chemicals and some work they got it under control. Today on 8/25/2015 I got a call from Brian informing me that he no longer wanted the liability of my pool. I was really a bit irritated that he had the audacity to tell me he wasn't sure he could keep my pool up to my standards. I asked him what part of my standards were too high for him. To me it seems expected that a pool service would not allow the presence of algae growth to stay in a pool. I give the guy credit, when trouble arrived he finally got it dealt with. I just feel he was a bit shortsighted with regards to who started the trouble.
Description of Work: Basic pool service. Chemicals, cleanings, etc.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$150

Response from Executive Blue Pools
Unfortunately this pool has systemic problems with black algae. The customer even had his pool re-plastered before we took over the pool due to black algae problems! We were unaware of the black algae problems when we started servicing the pool. As a result, even multiple visits during a week's time, significantly more chemicals than most pools, and repeated attempts to service with excellence never met the customer's expectations. We chose not to continue servicing the pool because we did not want to be blamed for black algae or take on the extra liability. We got the pool back to pristine, perfect condition and discontinued the service relationship. We hope this customer all the best!

Ali B.
08/2015
5.0
pool cleaners
  + -1 more
Very well. Very professional and did a great job. Would use them again.
Description of Work: Cleaned DE filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Executive Blue Pools
Thank you sir for the good review. Call us again anytime we can help!

Alton A.
08/2015
1.0
pool cleaners
  + -1 more
This is one of the worse experiences I have ever had. As a new customer I was NOT impressed when they called to tell me that they were short handed and that my house was skipped that week. Skipping a new customer? That's not smart to get off on the wrong foot and unfortunately we stayed there. My tenants complained of algae growing in the pool almost immediately after this company took over and it NEVER WENT AWAY. The company blamed my tenants for the problem saying that they didn't keep the water levels up to where they needed to be and then on the last month of service that they were supposed to take care of my pool simply REFUSED SERVICE even though I pre-paid for them to do this work! Now I've got to take the time to call Angies list for a refund and find hopefully a COMPETENT pool company that isn't all talk and talk and talk... the manager will talk your ear off if you let him about how great they are and that the problem isn't with them it's the weather or it's your tenant or you just have a difficult pool trust me I heard every excuse in the book. I do NOT recommend them at all.
Description of Work: The provider was supposed to brush the walls of the pool, empty skimmers, skim debris, keep chemicals correct and backwash when necessary.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

$419.97

Response from Executive Blue Pools
Please consider all of our overall exemplary reviews when considering these comments! Unfortunately angies list mistakingly allowed this customer to purchase our introductory "one month of pool service" for three months when the offer was only supposed to be for one month. We honored two full months of the introductory rate anyway. Angies list is refunding the custoner's money and resolving this situation. Our company fulfilled ALL of our responsibilities and went above and beyond for this customer in our opinion. We hope the customer the best and hope that he finds a pool and spa company to meet his needs!

Mike B.
08/2015
5.0
pool cleaners
  + -1 more
Brian did a great job explaining the process and what was involved. He is very friendly and professional. It was easy doing business with Executive Blue Pools.
Description of Work: Serviced and cleaned pool filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$556

Response from Executive Blue Pools
It was a pleasure to work with you all. We are thrilled that you will be also using us to clean your pool regularly. Let us know how we can serve you further! Brian Belflower, Owner

Cynthia H.
08/2015
5.0
plastering, plumbing, pool cleaners
  + 1 more
Brian, the owner, responded to my request for service promptly. ( I purchased a filter cleaning deal on Angie's List ) We had just had the pool replastered and were supposed to vacuum with a brush vacuum after the first week. It was also time for the filter tank to be cleaned. Brian went into complete detail about what he and his crew would do for my needs. The service was performed within a few days by a knowledgeable and polite serviceman. I have hired Executive Blue Pools to care for my pool on a weekly basis.
Description of Work: Cleaned pool filter. Replaced all the filter grids. Replaced pump filter basket and seal. Replaced the handle on the pump valve. Vacuumed spa and pool. Reprogrammed system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Executive Blue Pools
Thank you for your business. It is incredibly helpful when customers are as kind and easy to work with you are madame. We will do our best to do an incredible job for you each week as we service your pool. Again thanks for the kind words. Brian Belflower, Owner

Marcy J.
07/2015
5.0
pool cleaners
  + -1 more
The pool repair from Executive Blue Pools was the one this year not last year, we liked the one from this year, we liked that company. We had a good experience. We have no complaints. We liked that they were dependable and we thought that they were honest. They did a good job. The big deal was 99 dollars but then I think we ended up paying a lot more because of needing all that new grids. They came out when they said they would and it was a very busy time because we had a lot of storm and I think that they had a backlog but they made it out at the time that we set the appointment for. The price for the filter cleaning was really good because that is a lot less than average but I think they are a newer company and they are trying to get their customer base established. I think the price was really low but I think that is how they are trying to get more customers. The quality was good. Everything was an 'A'.
Description of Work: That service was the one I had pre purchased for pool filter cleaning and then they added on me the filter grid and we went ahead and paid for that as well. It was basically replacing, it wasn't a repair per se, it was just a maintenance type thing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Fred E.
07/2015
5.0
pool cleaners, swimming pools
  + 0 more
Fantastic communication, very knowledgeable. Trust impeccably.
Description of Work: I contacted Brian after our original pool builder kept putting my husband off and delaying service. He replied immediately and even had a tech over to diagnose within hours. He emptied our hot tub to make sure fountain line was clear and set it up so our three tier pool doesn't get low at night when it's off. Brian contacted me again later and we were so impressed, we set it up to have him take over our service of our pool maintenance. So impressed with them! We have a pretty complicated 30,000 gallon pool. Highly recommend them with absolutely no reservations!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

shannon S.
07/2015
5.0
pool cleaners
  + -1 more
Courteous on-time and professional in the office and at pool side. Consistent follow up and provided accurate and appropriate information.
Description of Work: Cleaned filter and replaced broken filter screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Miranda D.
06/2015
5.0
pool cleaners
  + -1 more
All work was performed very professionally and promptly, and Brian the owner was excellent at explaining everything. The quote we received was extremely reasonable and the service sounded superb, with a make it right guarantee and no contract. I liked the fact there was no contract term, with Brian's rational being absolutely on point, that if they are doing the service right then there is no need to have a contract because customers won't be going anywhere else anyway! I also liked that they email you photos and updates on the pool service after they have visited.
Description of Work: Filter cleaning and quote for weekly maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Executive Blue Pools
Thanks for the kind review. It was our pleasure to meet you and serve you. Let us know when we are needed again!

James M.
06/2015
5.0
plumbing, pool cleaners
  + 0 more
Brian and Joe were great to work with. They stopped by the same day to review the issue and provide me with a quote. We scheduled the repair for just a few days later. They arrived on time, resolved the issue the first time, and were very professional and courteous during the entire engagement. I highly recommend them for your pool service needs.
Description of Work: Replacement of a pool pump motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$417

Response from Executive Blue Pools
Thank you sir. You were great to work with also. We will be happy to help again any time you need it.

KELLY L.
05/2015
5.0
pool cleaners
  + -1 more
Brian and Kelsey are absolutely amazing. From the first contact with Brian (who, by the way, called me while on vacation! Talk about customer service!) to meeting his crew, it couldn't have gone smoother and been more pleasant. These guys have to be some of the nicest people on the planet! Kelsey arrived on time, in the rain, and completed the pool filter clean. He also went above and beyond to label our equipment and show my husband how everything worked, where things could be turned on/off, answered all our questions, and was just beyond helpful. Since we had just moved into the house and never owned a pool his extra time spent explaining things to us was very much appreciated. We went ahead and signed up for their weekly pool care plan.
Description of Work: Cleaned pool filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Executive Blue Pools
It was a pleasure serving you and your family. We look forward to continuing to provide you with excellent customer service in the future. Let us know if there is anything else that we can do to help!

Rocio B.
05/2015
5.0
pool cleaners
  + -1 more
Brian, the owner, is very professional and courteous. He spoke with me shortly after purchasing the Angies List deal and set up an appointment to have his employees come out. Brian was very accommodating as I asked for his employees to be here when I was for the first appointment. Later, when I requested a certain date for weekly service, Brian told me while he couldn't do that at this time he would definitely work on it. Sure enough I received a text the next day stating that he could now accommodate my request. The employees that came out to service the pool are also very knowledgeable about pools in general and were able to answer any questions I had as well. Overall, I am very satisfied so far with all of the services and personal contacts I have had with this company. I have dealt with several pool companies over the last year trying to find one that actually; 1) provides a great service, 2) is professional, and 3) doesn't try to rip off its customer base. I think we've finally found the pool company for us.
Description of Work: Perform weekly pool service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Executive Blue Pools
We enjoyed working with you during your Angie's List trial deal with us. We are very pleased that you will now be a regular monthly customer.

brian F.
04/2015
5.0
pool cleaners
  + -1 more
A little inexperienced pool cleaner; however, the company (owner) seems knowledgeable and well-versed in the cleaning business. Got what I paid for and continued the services. Owner (Brian) is very responsive!!
Description of Work: Clean pool and filter

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Executive Blue Pools
We appreciate your business and look forward to servicing your pool weekly in the upcoming months and years to come.

JOSEPH J.
04/2015
5.0
pool cleaners
  + -1 more
Tech. Kelsey arrived on time. Dismantled pool filter (completely) after draining, cleaned and flushed each section. Then re-assembled and recharged DE powder. He was very knowledgeable and explained each step.
Description of Work: Clean pool filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Executive Blue Pools
Thanks for being a great customer. We look forward to serving you again. Thanks for the kind review.

Jason S.
04/2015
5.0
pool cleaners
  + -1 more
Went wonderful. Brian called back after hours on a Friday and as soon as he could fit me in, was out to do the work. Very responsive and communicative. His team is just as pleasant and professional, always showing concern for me, my time, and my money. I've recently moved a little ways outside of town, and have been looking for a great pool repair company that is OK with my location. Well, I've found them. I can't imagine anyone going wrong calling them. Very appreciative for these folks!
Description of Work: Cleaned dirt, rocks and debris from my pool, replaced pressure valve on filter, and replaced backwash handle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

alan V.
04/2015
5.0
pool cleaners
  + -1 more
Everything went well and done very professionally I will use them again for other pool projects
Description of Work: Cleaned and repaired my pool filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Executive Blue Pools
Thanks for your business. We hope to serve again in the near future.

Jeffrey P.
03/2015
5.0
pool cleaners
  + -1 more
Being a first time pool owner I had no clue on what I was really getting into. I was sceptical on getting a pool company after reading a bunch of other companies reviews because I didnt koow how I could trust them that the job would actually get done. I saw Executives Blue's reviews and thought I would check out the website. Everything looked good so I contacted them via their website. I received a call from Brian, the owner, within 20 or so mins. or so and we had a great conversation and he made me feel like he valued my business before I was even a customer. A few days later Kelsey came out and spent a while with me going over my whole system and explained to me what he they would do on a weekly basis. They've been out a few times now and everything has been fantastic so far. They even send you pictures and an email of what they serviced and any comments they may have. If you're looking for a pool company you can trust and that makes you feel like they appreciate your business then this should be your company.
Description of Work: Weekly pool service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Chantele B.
03/2015
5.0
pool cleaners
  + -1 more
I called a number of pool maintenance companies, but the folks at Executive Blue made me feel welcomed and a valued customer. They did a good job, prompt and responsive. I intend to keep them for my pool maintenance.
Description of Work: Standard pool cleaning and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140


Contact information

11625 Custer Rd 110-214, Frisco, TX 75035

http://www.executivebluepools.com

Service hours

Sunday:
11:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Plumbing,
Plaster,
Pool Sales Construction and Installation

FAQ

Executive Blue Pools is currently rated 4.6 overall out of 5.

Sunday: 11:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Executive Blue Pools accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Executive Blue Pools offers free project estimates.
No, Executive Blue Pools does not offer eco-friendly accreditations.
No, Executive Blue Pools does not offer a senior discount.
No, Executive Blue Pools does not offer emergency services.
Yes, Executive Blue Pools offers warranties.
Executive Blue Pools offers the following services: Residential & Commercial Pool, Spa Repair, Chemicals, Equipment Installation, Filter Cleaning, & Weekly Maintenance.
ask for details - No above ground spa/pools service. We only work with in ground spa/pool

Contact information

11625 Custer Rd 110-214, Frisco, TX 75035

http://www.executivebluepools.com

Service hours

Sunday:
11:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM