Larry and I spoke the morning of 8/31/11 and agreed he would make a service call after 11 AM on 9/1/11, since I had another 9AM appointment that same day. Larry was upfront that he wouldn't be at my house at 11 but would give me time to get back home and settled. He called about 12:15 and was only about 10 minutes away. He asked some questions about the ice maker, what it is or is not doing, and I explained the same problem occurred about 5 years ago. He understood because he has the same refrigerator and said he has had to replace his ice maker about every 5 years. He got the ice maker working, it filled with water, by messing with the arm. I told him I'd tried that several times but nothing had happened so he kindly explained that the arm was "kind of stuck" and that he had to mess with it to get it down correctly. I then asked if he has a new ice maker on his truck since the last time this happened the repair person fixed it originally but within one week it went out completely requiring a new ice maker. Larry was fully prepared and had one on his truck so I asked him to just go ahead and install the new one. He told me about what the cost would be and I decided to replace the old one. He had it installed in no time. Larry is very personable, prompt, and easy to deal with. I would give him an A+ if possible and will definitely use him the next time I run into any appliance problem/s. You won't regret using his services.
Description of Work: Installed new ice maker in refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Joy I D.
08/2011
5.0
appliance repair
+ -1 more
Our refrigerator was not cooling on the refrigerator side, while the freezer was working fine.. We had a service call by one reputable company tell us that it looked like the condensor needed replacing, and that the cost would be in the range of $2000. After checking Angie's list, we noticed that Abel Appliance Repair had extremely high marks from users, so we gave Larry a call. He first tried to help us solve the problem ourselves by taking the time to ask a number of questions o v er the phone. Only when it was clear that we could not solve the problem ourselves did he come out to look at the refrigerator. The refrigerator was actually cooling satisfactorily when he arrived, so he c leaned the coils and said to let him know if that did not fix the problem. The next day I called him again and told him the refrigerator was not cooling. He first suspected the problem might be in the dials that control temperature, but then observed that the light was not switching off when the door was shut. He he replaced the light switch and everything was fine. I was extremely impressed with his honesty and desire to keep costs down for the c ustomer. I will definitely use him in the future.
Description of Work: Replaced light switch in refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Ted V.
08/2011
5.0
small appliance repair
+ -1 more
The freezer stopped working on our side by side and within 1 hour of my call, they replaced the computer mother board on the fridge. Very timely and a very well done!
Description of Work: The water dispenser on the front of the refrigerator stopped working and the Freezer stopped cooling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
DAVID T.
08/2011
5.0
appliance repair
+ -1 more
Overall, it was a cut and dry experience. He called back, promptly...came to the house, when as scheduled.He was very pleasant and professional.
Description of Work: The Gentleman came by the house, and gave us a fair estimate for what was wrong with the refrigerator. We declined the service, opting for purchase of a brand new refrigerator. He was courteous, and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
richard T.
08/2011
5.0
appliance repair
+ -1 more
Refrigerator problems..he could have sold me a new compressor, but was honest enough to just do a thorough cleaning and tell me to keep an eye on the dust and dirt underneath.
Description of Work: Refrigerator problems..he could have sold me a new compressor, but was honest enough to just do a thorough cleaning and tell me to keep an eye on the dust and dirt underneath.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Lorene M.
08/2011
5.0
appliance repair
+ -1 more
The work turned out great. We had no complaints. They came when I asked them to and did good work. The work was done very quickly. I have my house for sale and had a showing that day, and he was able to work around it. He was very accommodating and I would use him again.
Description of Work: They performed refrigerator repair work for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Barbara F.
08/2011
5.0
appliance repair
+ -1 more
The work was perfect. They came to do what they were supposed to do, they did it, and they did a good job. Not only did they fix the problem, but they showed us what to do to avoid the problem in the future.
Description of Work: They repaired our refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melanie C.
07/2011
5.0
appliance repair, plumbing, small appliance repair
+ 1 more
Very well. I was quite pleasantly surprised that the owner answered the phone and was able to come on a Saturday so I didn't have to miss work. He also arrived in a timely manner, had the parts with him, and the job was finished in about an hour. He was very personable as well.
Description of Work: My garbage disposal had been making odd noises for a long time and finally gave out after something got jammed in it. Larry first tried to see if it could be repaired before replacing it. After replacing the unit I also received instructions on how to keep the new unit clean and it working order.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Paul K.
07/2011
5.0
appliance repair
+ -1 more
He showed up when he said he would show up and he competently performed the service at a fair price. He followed up with a hand written note. I would definitely use him again.
Description of Work: I used Abel Appliance Repair to provide maintenance and he fixed a wine cooler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
rob N.
07/2011
5.0
appliance repair
+ -1 more
Larry responded promptly to my call. Arrived when he said he would, and qujickly fixed the problem
Description of Work: Ice maker in fridge was not working. Larry quickly identified and fixed the problem
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Sharon H.
06/2011
5.0
appliance repair, small appliance repair, appliance refinishing
+ 1 more
This was the second time I used Abel appliance repair (Larry). My freezer was making clicking noise and was not freezing. I called Larry around 7a.m, on 6/24. Larry came by my home before 12 noon. He listen to what i had to say, ask me specific questions about the clicking noise. Larry replaced the electric start kit on the compressor. Larry gave me a 1 year warranty. Larry also told me that if the compressor goes out he would apply what I paid for the replacement of the starter kit to the compressor. I will be using Abel appliance for all of my appliance issues in the future. Frisco Resident.
Description of Work: Removed and replaced electric starter kit on compressor with a 1 year warranty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$204
Tracy T.
06/2011
5.0
appliance repair
+ -1 more
After living for months with a faulty ice machine/water dispenser (14 yo Fridgidaire) I called Larry at Abel Repair based on the reviews and he got me in at my requested timeframe. He is good about letting you know his timing, and has the largest and most professional looking truck I've seen, filled with parts to make repairs more efficient than others. Larry not only quickly diagnosed the issue, but gave me some great options to consider to save quite a bit of money. He also took the time to explain the problem to me and what to look for in the future, as well as answered some of my questions about appliances in general. I am very happy with the work, the bill (takes Credit Cards too!), his professionalism and experience, and will call them in the future. In the past, I've used companies like A1 for odd things and while they did a fine job, I not only spent more and worried about trip charges, etc.,, but you never know who is coming out time after time. I like speaking directly with the owner/repair technician. I now have great filtered water coming out a lot stronger/faster than ever, and Ice in the ice machine! I appreciate and support small independent businesses like Larry, who stand behind their work and their customer referrals.
Description of Work: Repaired/replaced valves for ice machine and filtered water dispenser - installed new water filtration unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
aimee D.
06/2011
5.0
appliance repair
+ -1 more
I have a front loader washing machine that wasn't sitting properly and I suspected that it had been dropped. It sounded funny and didn't seem balanced while spinning. Also, the panel below the drum was knocked to the left and wouldn't close all the way. I found this company on Angies List and left a message that was returned within the hour. Larry came the very same day. I could tell he enjoyed what he did and knew what he was doing. He didn't try to make money off of me by trying to fix it. He stated that it looked like it had been dropped and examined the inside of the machine and showed how the frame was all shifted. He told me that I should request that the moving company buy me a new one. Larry took pictures of the washer with his cell phone and sent them to the owner of the moving company, which I was so thankful for! I am so glad that I found Larry and i will definitely use his service again and i will tell others about him.
Description of Work: I called to see if someone could come out to tell me what was wrong with my washer after movers moved it across country. Larry came out to do an assessment the very same day!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Laura B.
06/2011
5.0
appliance repair
+ -1 more
Larry was very professional and patient. I forgot to mention the problem with the microwave until he had already invoiced me for the freezer repair and dishwasher evaluation. He fixed the microwave, too, without acting impatient that I hadn't mentioned it before. He's intelligent and very professional.
Description of Work: Replaced motor in side-by-side refrigerator, repaired door lock on microwave, and determined problem with dishwasher and provided cost to repair (decided to just replace dishwasher rather than repair).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$314
STEPHANIE B.
05/2011
5.0
appliance repair
+ -1 more
The work turned out really good. They are timely, professional, and reasonably price.
Description of Work: They fixed my dryer a couple times and my washer once.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
RICHARD Z.
05/2011
5.0
appliance repair
+ -1 more
He is the best maintenance guy we have ever had and I have been passing out his card all over the place. His price is very reasonable. He did a great job with us and he is very knowledgeable.
Description of Work: He helped repair a dishwasher problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
yvette K.
05/2011
5.0
appliance repair
+ -1 more
Able could not come as soon as I needed him so he referred me to Appliance Repair Heros who was on time and did an amazing job. The drain was clogged and he fixed that. He also chemically cleaned the coils so the old refrigerator would last longer, He replaced the ice maker so now we have ice again, replaced a valve that was not working properly and replace a burnt out light bulb in the oven. We are very pleased and recommend Appliance Repair Heros. The name of the company comes because he goes out of his way to hire returning Veterans. Reach Rigo Moncada at 940-230-0457. Able could not do the job when I needed him so he made sure the job got done by referring me to Appliance Repair Heros.
Description of Work: The drain was clogged and he fixed that. He also chemically cleaned the coils so the old refrigerator would last longer, He replaced the ice maker so now we have ice again, replaced a valve that was not working properly and replace a burnt out light bulb in the oven.
Rating Category
Rating out of 5
Yes, I recommend this pro
$250
Larry P. S.
04/2011
5.0
appliance repair
+ -1 more
The paragraph above is the story from start to finish.
Description of Work: I called Mr. Garner after much frustration with the repair service of a national retail chain. He responded swiftly, and came to our house the next day, in fact. Our dryer was overheating to a frightening degree and I wanted a capable service provider to inspect it. Mr. Garner did just that and, the dryer itself seemed to be performing properly. He then recommended another repair firm to do a thorough cleaning of our dryer duct work and vent. Before he left I mentioned that our built-in refrigerator which is about five years old had never been serviced. He removed the front panel and showed me how to clean the condenser grid myself. This last bit of work was above and beyond anything we had discussed in advance. My wife and I found him courteous, knowledgable, and eager to please. Incidentally, I told him that I intended to give him an "A" in all categories in Angie's List and said with a wink that if the dryer caught fire I'd immediately revoke his grade. Incidentally, the $60.00 charge was, he said, his "minimum." Easily worth it for our peace of mind.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Brenda S.
03/2011
5.0
appliance repair, plumbing, small appliance repair
+ 1 more
Very, very well. Ice is still being produced.
Description of Work: Because my icemaker wasn't producing ice, Larry came and made an adjustment and ran it through the cycle. The next morning I had ice...so far so good.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
homer A.
03/2011
5.0
appliance repair
+ -1 more
Do use Larry. He did a great job on our refrigerator. It had problems for the last couple of years and he did a complete inspection and found several problems. Gave me an explanation, quote and schedule to repair. He followed through. We are pleased with the repairs and service. I would recommend him to anyone.
Description of Work: Several problems with refrigerator. Not cooling, sticky water and ice dispenser,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
charlene N.
03/2011
5.0
appliance repair
+ -1 more
I called Larry, he set the appointment. Came over to the house when he said he would and got it done quickly and effeciently.
Description of Work: My icemaker no longer made ice and water was spraying and freezing in the freezer. Larry was great. He had a whole new icemaker on his truck and quickly diagnosed the problem and fixed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$258
Belinda B.
02/2011
5.0
appliance repair
+ -1 more
It was fantastic. He did a good job. When I called Sears they wanted me to wait a week. Abel was able to come out within the same day.
Description of Work: He fixed the washer. He had to replace the pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Mickey D.
02/2011
5.0
appliance repair
+ -1 more
It went very well. He was very responsive. He comes quickly. His prices are very reasonable for what he does.
Description of Work: He did two things for me. I had a problem with a noise in my refrigerator that was being caused by a filter. There was something wrong with the filter. He did some work on it because he thought it was something else. When that didn't work he changed the filter. He charged me for a service call. Next, he came out because a hose was leaking. He came an fixed it. It was a simple problem. He felt he should have seen it on his first call so he only charged me for half a service call.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JAN B.
02/2011
5.0
appliance repair
+ -1 more
It was great. He came out on a Friday afternoon and was very professional during the entire process. He had to install a recess valve and put in Freon. He was honest enough to tell me that the cost of repairing the refrigerator would cost more than getting a new one. He also informed me that I would eventually need a new refrigerator, and I appreciated his honesty.
Description of Work: He repaired my refrigerator after it was damaged in a move.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Brett L.
01/2011
1.0
appliance repair
+ -1 more
I was very disappointed by Larry Garner's attitude and lack of professionalism. I cannot recommend Abel Appliance Repair. Larry, who owns the company, arrived late for our appointment, which took a week to set and tried to install a damaged part into my broken oven. He continually complained, "This (the repair) is wasting my time and I don't have time to waste!" and finally yelled to me, "I quit!” I paid him $60, his minimum service charge and he left. Although he did offer to install the part, once I ordered it instead of him finding a replacement part, but "he would call me if he finds another one". I've decided not to waste any more time on Abel Appliance Repair. I contacted Whirlpool directly and they're sending out a repair person by the end of the week.
Description of Work: I know your wife will read this, since you “don’t mess with this stuff" (i.e., reading your reviews on Angie’s List or BBB), Larry. Therefore, please remind him to check the part/box before showing up at a client's house and try not installing an obliviously damaged part. Larry had the part, a control board for our broken oven, for 5 days he never looked at it before trying to replace it in our kitchen this morning. After installing and checking the connections for an hour. He told me he discovered the part box had been opened and re-taped. If he had noticed the part was tampered (he showed me the possible water damage) with before he came out to my house, it would have saved me 4 hours, because he was late for the appointment (transmission issue) and the time he spend at my house trying to get a broken part to work, as well as, a $60 (service fee).
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$60
Response from Abel Appliance Repair
On 12/29/10 Mr. Larson called about his oven. He described the problem to me that his LED lights had gone out of his oven. I knew from past experiences like this that he would need an electronic control board. I asked Mr. Larson for his Model #. I then looked up the part and found the part to be on back order from Whirlpool until Feb. 1, 2011. I informed Mr. Larson when this would be available and the estimated cost of repair all over the phone. Mr. Larson was not happy that the part was on back order due to the New Years Eve holiday approaching. I told Mr. Larson that perhaps he might be able to find one through Sears and if he did to let me know and in the meantime I would keep looking. I received a phone call from Whirlpool warehouse that 3 boards had just been checked in at their warehouse in Ft. Worth, and if I was willing to pay overnight shipping charges they would ship me one, which I agreed to. I to had plans from family coming in from Oklahoma. Mr. Larson was put out that I did not get him taken care of that weekend. We scheduled appt. on Tues. morning 1/4/11. I had some transmission problems with my sprinter van and had to get it fixed which delayed me a couple of hours and Mr. Larson was put out about that, which was out of my control. Buying that board from the Whirlpool factory I had no way of knowing that it was not a good board until installation. After installing it I realized I had received a "bad" board and was sorry for the inconvenience that it caused Mr. Larson which was way out of my control. Mr. Larson said some very ugly things; untruths to be specific. No one is perfect and I forgive Mr. Larson and wish him well with other Service Providers. Now this is the correct story. Thank you, Larry Garner.
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Service Categories
Appliance Repair,
Appliance Repair - Small,
Plumbing,
Appliance Refinishing
FAQ
Abel Appliance Repair is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: Closed
Abel Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Abel Appliance Repair does not offer free project estimates.
No, Abel Appliance Repair does not offer eco-friendly accreditations.
No, Abel Appliance Repair does not offer a senior discount.
No, Abel Appliance Repair does not offer emergency services.
Yes, Abel Appliance Repair offers warranties.
Abel Appliance Repair offers the following services: Appliance repair - Microwaves, garbage disposals, ice machines, wine coolers, ovens & ranges, cooktops, refrigerators, freezers, washer & dryer.
Small Appliance Repair, Vacuum Cleaners, Mixers, Blenders, Coffee Makers, Blow Dryers, or Dishwashers.