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Abel Appliance Repair

Appliance Repair, Appliance Repair - Small, Plumbing,

About us

Additional websites - www.abelappliancerepair.com, www.abelapplianceservice.com. Cost is determined by the job. Free phone estimates. Additional e-mail - aproappsserv@gmail.com., Abel Appliance Repair.

Business highlights

50 years of trusted experience

Services we offer

Appliance repair - Microwaves, garbage disposals, ice machines, wine coolers, ovens & ranges, cooktops, refrigerators, freezers, washer & dryer.

Services we don't offer

Small Appliance Repair, Vacuum Cleaners, Mixers, Blenders, Coffee Makers, Blow Dryers, or Dishwashers.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8339 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
0%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 151-175 of 339 reviews

Bruce L.
12/2012
5.0
appliance repair
  + -1 more
Abel did the job efficiently and quickly. On one unit the line was clogged, the other need a part. The charges were very fair.
Description of Work: Repair ice maker in 2 refrigerators.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

T S.
12/2012
4.0
appliance repair
  + -1 more
Good experience overall. Slight mix up in scheduling on both sides.
Description of Work: repair of sbu zero refrigerator

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$485

Kassie P.
12/2012
5.0
appliance repair
  + -1 more
Called first thing in the morning, Jordan was able to come out and diagnose the problem very quickly. Quick response, very professional and detailed. I did ask that he speak with my husband over the phone to give my husband the same information and he was happy to do so.
Description of Work: Maytag washer has been making a very LOUD sound during the spin cycle. Yesterday it stopped spinning altogether. Jordan came out within maybe two hours of my call. His diagnosis was not what anyone wants to hear, cost more to fix than replace. So we will replace.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Mitchell S.
12/2012
5.0
appliance repair
  + -1 more
It was excellent. They came exactly when they said they were going to come. They had the part ready to install. The cost was pretty average and what I expected. The service was goof. The employee was courteous and did his job. Overall, I thought they did a good job. They seemed to be honest people.
Description of Work: They put in a new heating element in the oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Karen W.
12/2012
5.0
plumbing
  + -1 more
They did a good job and came out quickly.
Description of Work: They unjammed my disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Cathi G.
12/2012
5.0
small appliance repair
  + -1 more
It went fine. I ordered the part online through their company and they sent me the part. They were very pleasant on the phone.
Description of Work: They supplied a part for us for an older oven.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

ROBERT K.
12/2012
5.0
appliance repair
  + -1 more
It was excellent. The price was incredibly reasonably. He was very honest and very fair. This happened on a Labor Day weekend. We got a hold of him on a Sunday and he came right away on Tuesday. I can’t complain at all.
Description of Work: He repaired the refrigerator. Gas was leaking because of a manufacturing problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Fran M.
12/2012
5.0
appliance repair
  + -1 more
It was great. They have been very good. They were on time, very friendly, personable and professional. They were very competitively priced.
Description of Work: They did work on our refrigerator a couple of times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Todd B.
12/2012
5.0
appliance repair
  + -1 more
Larry had to reschedule our initial appointment but was good to call and let me know. He was able to use our old refrigerator ice maker to repair the current machine only charged a small amount for the service.
Description of Work: Repaired ice maker in refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$50

mark G.
12/2012
5.0
appliance repair
  + -1 more
I called the company late friday evening when the problem was discovered. Since I had a backup in the garage we agreed they would come in the morning. Jordon showed up as agreed and quickly found and repaired the problem. Jordon was informative and very professional. Definitely will use them again should the need arise.
Description of Work: Refrigerator stopped working resultng from a power outage. The control board needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Ellen B.
11/2012
1.0
appliance repair
  + -1 more
Larry is not interested in my business. The first time I called him, he sent his son to do the work. A nice young man who knew nothing about what he was doing. Finally, after hours, Larry came and completed the job. The second time I called Larry, he had another appliance repairman call me to do the job. Larry was too busy - but didn't tell me that. The seond man was to call me at night and get information. Never called. Never left name or phone number. I'll look elsewhere. Very unprofessional.
Description of Work: Larry is not interested in my business. The first time I called him, he sent his son to do the work. A nice young man who knew nothing about what he was doing. Finally, after hours, Larry came and completed the job. The second time I called Larry, he had another appliance repairman call me to do the job. Larry was too busy - but didn't tell me that. The seond man was to call me at night and get information. Never called. Never left name or phone number. I'll look elsewhere. Very unprofessional.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

Response from Abel Appliance Repair
Member when you diplayed anger in August I was very sympathetic. You had washed an old rug that had plugged up your washer like concrete & flooded your house. To top it off your air conditioner was also broken. Working in your 110 degree laundry room was no picnic, so I understood your discomfort, & my son & I tolerated your unkind words. This time I am puzzled by your attacks. Sometimes I receive more work than I can possibly complete personally. I get many positive comments on my sons & my friend & associate Arnies work. I do wish you well & much success in your search for another service. Best wishes.

BOB Y.
11/2012
5.0
appliance repair
  + -1 more
Called and Larry was here withing two hours. Explained cost options up front depending on the problems he might find. Had it repaird and running within an hour. Excellent service.
Description of Work: Refrigerator freezer was not working. Installed freon access valve. Brazed cut off pipes. Installed freon adding leak stop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$227

Dixie K.
10/2012
5.0
appliance repair
  + -1 more
Went well. We struggled a little with a mutually workable time, but then he arrived as planned and immediately figured out the problem and how to solve it. Rather than charge me for the two hours it would take, he gave me good instructions in about 15 minutes so I could handle it myself, preventing future service calls and costs.
Description of Work: We had an older refrigerator in the garage that was dripping inside, ice building under the removable floor of the freezer compartment because the defrost drains were frozen and plugged up. He showed me how to solve it, with clear instructions. The next day I did what he told me to do, it worked well, and know I also know how to do preventative steps a few times a year to avoid this problem in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Melanie S.
10/2012
5.0
appliance repair
  + -1 more
Great service! I highly recommend Abel Appliance Repair!
Description of Work: I'll called several contractors on Angie's list to inquire about repair to a 7 year old Samsung side by side refrigerator. All seemed to stay away from Samsung except for Abel. I spoke to Larry and he mentioned a number of things as to why Samsung refrigerators are challenging to repair and many appliance repair people stay away from Samsung. Larry was not discouraged and said he would be available the next day.to repair. One of Abel's technicians showed up the next day with reminder call about 45 mins of showing. The defrost heater panel end up being replaced and it took about an hour. The service went very smoothly and my fridge is up & running great again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Bradley H.
10/2012
5.0
appliance repair
  + -1 more
Based upon reviews on Angie's List, I called Abel Appliance Repair. Larry Garner answered and after a short description of the problem as well as the model number of the unit, said he could fix it. He had a board on hand that he had removed from someone's fridge and he would send it in and if we could limp along for a few days, he would come out and fix it. About a week later, Larry called and said he had the part. We set an appointment for the following day. He arrived when he said he would, and quickly replaced the board. It immediately began to work and he cleaned it up taking time to ensure that it was going to fully work. Larry arrived at our place wearing a spots coat, carrying a small tool box and the new board. I would trust with anything in my house. He is in a service business and he clearly knows how to differentiate himself from the pack.
Description of Work: Repair of a high-end Kitchen Aid built in refrigerator. Everybody we talked to gave us the same probable fix and then said that the company no longer made the part. One even suggested that he take the bad board out, send it in for rebuilding and in 20 days or so we would have a working fridge. This was the guy that Kitchen Aid sent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Dennis M.
10/2012
5.0
appliance repair
  + -1 more
Excellent service and work. I will definitely have them on our callback list.
Description of Work: They fixed our refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

xin L.
10/2012
5.0
appliance repair
  + -1 more
He did very nice job. my frig back to work again. THANKS!
Description of Work: My refrigerator broken down, I called Mr. Larry Garner at noon, he was able to come at same day at 7pm, to fix my frig.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DANIEL C.
10/2012
5.0
small appliance repair
  + -1 more
Easy to schedule, accurate estimate, quick to get the work completed.
Description of Work: The gas oven was not igniting properly. Larry was prompt and couteous and 99 per cent sure he knew the problem, which he did. Once I gave him the Make and Model of oven he was able to accurately estimate the cost of repair. Scheduling was very easy and the work was great. I recommend Abel Appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lea D.
09/2012
5.0
appliance repair
  + -1 more
It went very well. Mr. Garner quickly determined the problem and fixed it in a timely manner. I was impressed by his effiency, knowledge of repairs and professionalism. I have other appliance repairs that need to be made so I will definitely be calling this company again in the near future!
Description of Work: Mr. Garner replaced the safety lid switch on my washing machine. The washer had stopped mid-cycle several days ago when I was washing a load of clothes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Rick R.
09/2012
5.0
appliance repair
  + -1 more
Two days before Memorial Day weekend, they both stopped working all together. I called Able based on the reviews I read. I spoke with Larry who listened to the issue and almost immediately asked, "When was the last time you changed the filter? I explained that our fridge has a an indicator light when the filter needs to be changed. We always change it at that time. Larry suggested I take out the filter and test the water flow. In the meantime, he was going to work on his schedule so he could swing by the same day or the following morning, before he flew out for the holiday weekend. It turns out that was not necessary. He nailed it! A simple filter change solved the problem. I called to thank him for the FREE advice. There are people out there who would have come out and told me I needed a new "Johnson rod" and charged me $200-400 bucks. I consider Larry one of the good guys and will call him again when we need service!
Description of Work: The flow of our Water dispenser and Ice Maker was gradually deteriorating.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

DD B.
09/2012
5.0
appliance repair
  + -1 more
The experience worked out really well. They showed up quickly and on the same day I called. The man was really nice, polite, and he did some additional work. He was quick and completed the work in about twenty minutes.
Description of Work: My dryer was not working properly. They repaired the solenoid part in the dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Peter B.
09/2012
5.0
appliance repair
  + -1 more
They did a good job. They were respectful of time and had good communication. I would recommend their services.
Description of Work: They repaired a freezer door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Debra B.
09/2012
4.0
appliance repair
  + -1 more
They were very polite and on time. They were also efficient. They were conscious and respectful of both my home and floors.
Description of Work: They repaired my Samsung refrigerator.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$450

Darrell G.
09/2012
5.0
appliance repair
  + -1 more
RWhen walking through the kitchen I stepped into some water near the refrigerator. Upon opening the door I found the frozen food had thawed and the refrigerator was not cooling. I called Abel Appliance and although they had other jobs ahead of me the technician/owmer said he would come right away as he considered this required immediate attention. Upon arrival he quickly diagnosed the problem as a faulty circuit board and replaced it with a new one. I am very happy I called this company as I was expecting to have to wait a day or two to have the repair made and would need to throw away everything in the freezer.
Description of Work: Repair of side by side refrigerator that was not cooling or freezing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

David G.
08/2012
1.0
small appliance repair
  + -1 more
I emailed the service provider Monday evening with details of my Samsung microwave that is currently not working (I provided all details -make, model, etc). As of this morning I had not heard back from them. I called their number and Larry # 1 answered, he said that he did receive my email but was not able to diagnose the problem. He said that he gave my information to Larry # 2 to research and determine the problem. I called Larry # 2 and left a message this morning asking for an update. As of this afternoon I had not heard back from Larry # 2, I called a second time and he answered. When I mentioned my information again he asked what brand of microwave it was, I replied Samsung (information provided previously in email), he then informed me that he does not work on Samsung products! Information to service providers:- Timely responses are appreciated- If you do not service specific brands, inform customers on Angie's List and your website- If you are not able to help a customer, call them back as soon as possible so they are not waiting
Description of Work: Service not performed, see overall issue.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Abel Appliance Repair
In response to this customer I would like to tell my side of the story and for future customers to decide. The customer emailed me Monday 8/13/12 around 7pm. In his email he needed to know what a 666 code meant on his Samsung Microwave? I read his email the next morning, I knew it would take some time to research this and have an answer for him. Also in his email the customer also requested a written estimate to send to his credit card company Citi Bank for pre-approval because of a 1 year warranty issue with his credit company. The customer needed the formal estimate and this research sent to him via email before hiring me, so actually I was at a real disadvantage from the get go not being able to at least look at the internal workings of his microwave. I have wonderful customers that I see all day long in there home working 10-12 hour days. So I called a friend of mine on Tuesday 8/14/12 who is in the same business, his name happens to be Larry also. I asked my friend Larry (Larry # 2) if he would see what he could find out on this 666 code and call the customer, in the meantime I was also trying to come up with an answer for the customer. What the customer is failing to say in his verbal attack is that Larry # 2 did talk to him. He told him that he did not have an answer & this was something he had not seen with his experience of being a appliance technician. Larry # 2 did not tell the customer that he didn't work on Samsung appliances (we both work on samsung products daily) this all happened on Wed. 8/15/12. I then discovered on Thursday 8/16/12 around 1 pm that this 666 code was a Samsung defective manufacturer's problem and he would need to call Samsung and ship his unit back and get another new one shipped to him. I called the customer at 2:20pm on Thursday 8/16/12 and told him what I had found out that he needed to call Samsung and ship it back. Only to find later that day on Thurs. 8/16/12 when calling in to the office that the customer had already posted this F negative review I didn't know that when I spoke to him. Hey folks like I've said many times I am only human and mistakes happen. I just really feel that if a 3 day time limit for researching a problem, that I had never heard of & asking another appliance company to see what they could find out. The customer's problem was answered on Thursday 8/16/12 at 2:20pm when I called him. All I can say is sorry the customer that I didn't get back with you in 15 minutes from time of your email on Monday at 7pm with your answer. It took me 3 days to find out the problem and to call you. I hope you got your microwave unit sent back or exchanged like I suggested. Good Luck, Larry Garner Abel Appliance Service 972-704-9999

Contact information

2329 Langdon Dr, Frisco, TX 75034

http://www.abelapplianceservice.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Plumbing,
Appliance Refinishing

FAQ

Abel Appliance Repair is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: Closed

Abel Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Abel Appliance Repair does not offer free project estimates.
No, Abel Appliance Repair does not offer eco-friendly accreditations.
No, Abel Appliance Repair does not offer a senior discount.
No, Abel Appliance Repair does not offer emergency services.
Yes, Abel Appliance Repair offers warranties.
Abel Appliance Repair offers the following services: Appliance repair - Microwaves, garbage disposals, ice machines, wine coolers, ovens & ranges, cooktops, refrigerators, freezers, washer & dryer.
Small Appliance Repair, Vacuum Cleaners, Mixers, Blenders, Coffee Makers, Blow Dryers, or Dishwashers.

Contact information

2329 Langdon Dr, Frisco, TX 75034

http://www.abelapplianceservice.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
Closed