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40 years of trusted experience
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Reviews
4.619 Reviews
Showing 1-19 of 19 reviews
Shayney C.
07/2015
pool cleaners
 + -1 moreA wonderful guy came out. He gave good advice. The owner came, walked the property, discussed the options, and it was just a great deal with him. I'd give him good ratings on price and courtesy. They're a wonderful company. I liked his feedback on products and they did the work as quickly as he said they would. They did a lot of re-rallying with the plumbing. He came out with another person.
Description of Work: They did installation of a new filtration system.
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Yes, I recommend this pro
$1,200
Response from Challenger Pools
tom T.
01/2015
pool cleaners
 + -1 moreVery Satisfied with the service.
Description of Work: Installed pool pump, fixed heater, fixed wiring issues
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Yes, I recommend this pro
$600
Response from Challenger Pools
Betty H.
05/2014
pool cleaners
 + -1 moreunknown
Description of Work: They were slow in returning phone calls and it took to three phone calls for they told me they did not even service my area. Wasted three weeks on them
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Response from Challenger Pools
John F.
05/2014
pool cleaners
 + -1 moreunknown
Description of Work: Never showed up
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Response from Challenger Pools
Richard C.
04/2014
pool cleaners
 + -1 moreunknown
Description of Work: Pool Maintenance.
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Yes, I recommend this pro
$100
Donna S.
03/2014
pool cleaners
 + -1 more.
Description of Work: Resurfaced my swimming pool, including new tile.
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Yes, I recommend this pro
$7,400
Buddy L.
11/2013
pool cleaners
 + -1 moreMr. Pharr called back the same day I called. He made an appointment for the next day to check system at no cost. He gave quote which I thought was reasonable. Came the next day and installedt he motor and pump, cleaned the pool since polaris hadn't been running and lift everything spic and span. Very professional. Thanks Angie.
Description of Work: Polaris pump quite working.
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Yes, I recommend this pro
$500
Response from Challenger Pools
Ena H.
05/2013
pool cleaners
 + -1 moreWent great. Very compassionate and fixed damages without charging me and only charged me for items that could not be repaired. I have used this Company previously and highly recommend them for their professionalism, fairness, and guarantee of all work.
Description of Work: Had a hail storm where hail was as big as softballs for over 30 minutes. Damage to pool & equipment. Fixed many things with no charge and only had to replace some parts that could not be fixed. Damage to pool area which they repaired at no cost.
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Yes, I recommend this pro
$125
Brent B.
03/2013
pool cleaners
 + -1 moreDo yourself a favor and call anyone else.
Description of Work: Was searching for a pool company to hire for weekly service. Found this company on Angie's list with A rating. Called but got voicemail. No problem. Left a mesage and waited. About 3-4 days later, I called back....same voicemail. Left another message. Still no call back. Was gone away to work for a month, came home and called again and got the same voicemail and no call back. Called competitor, they answered the phone, took my info, and came out the next day. What a concept. Needless to say, please have a human answer the phone during normal business hours. And if that is not possible....return phone calls is at the very least a basic business practice.
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Response from Challenger Pools
Marilyn P.
02/2013
pool cleaners
 + -1 moreThey know everything about the pool because they were the first company to service the pool after it was filled. The guy that cleans the pool is great and the owner is great. They are good people.
Description of Work: Challenger Pools comes out every week to clean my pool.
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Yes, I recommend this pro
Susan H.
02/2013
pool cleaners
 + -1 moreDavid knows his stuff! I have had pool problems every since I bought my home in 2005. I have been through numerous companies and never had a good experience because no one could ever figure out all of the problems. David fixed everything including the leak which other companies wanted to charge me thousands for. I was so pleased with his service that I now use them for my weekly cleaning and all other maintenance.
Description of Work: Great service and very knowledgeable.
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Yes, I recommend this pro
$1,600
Randal S.
11/2012
pool cleaners
 + -1 moreIt did and is going very well! The tech comes every Tuesday within 1/2 hour of the same time, if I have questions he answers them to my level of understanding. He has even cleaned the filter without any increase in prices for monthly. The only thing we've been charged more for is when they had to apply algae killer when they first started. The previous company we had was not adding any chemicals even though they said they were and charging us that way.
Description of Work: I tried a couple other companies for weekly pool cleaning service, they were rip-offs or lazy. Challenger Pools is Excellent!!! They are on time, responsive if I call them and do excellent work!!!! We highly recommend them!!!! And, they charge $5 less than the others we tried!!!!!!
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Yes, I recommend this pro
$155
Marilyn P.
07/2012
pool cleaners
 + -1 moreThey are very good.
Description of Work: I use Challenger Pools Inc for pool service every week on Wednesdays. It cleaning and vacuuming. They maintain the pool.
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Yes, I recommend this pro
$147
Jim B.
12/2011
pool cleaners
 + -1 morePerformed the work quickly and at a reasonable price.
Description of Work: Replaced pool pump unit.
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Yes, I recommend this pro
$750
Leslie P.
10/2011
pool cleaners
 + -1 moreThey are excellent. They come when they say they will come. I met with the owner the first time out, and he was very nice and very knowledgeable about swimming pools, and I went ahead and hired his monthly service. I have signed a contract with them, and I pay $150 a month. I would rate them highly and would continue to use them in the future.
Description of Work: I use Challenger Pools to do monthly maintenance on my pool.
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Yes, I recommend this pro
$150
Ena H.
07/2011
pool cleaners
 + -1 moreGreat. I not only had them fix my leaking and polaris problem but hired them to take care of my pool on a weekly basis. The owner was very prompt arriving at the requested time, did not charge me for the estimate of the cost to repair my problems and even took time to not only check all of my equipment but give me tips on what I could do to assure the maximum performance of my pool and cut the cost of running it more than necessary. He took his time and was both personable and professional in all aspects. I have complete trust and knowledge that his work is guaranteed but more than reasonable. I did hire his company to maintain my pool on a weekly basis and am very pleased that the same technician comes out weekly to take care of my pool. He is very personable and knowledgeable about how everything should be working. I would recommend that anyone that needs help with their pool contact this company.
Description of Work: One of the parts on my pool equipment was leaking and also my polaris cleaner was not backing up when cleaning the bottom of the pool. I had been looking for a good reliable pool maintenance company for over a year and this company came highly recommended to me thus I called them. The person I spoke to on the phone was very personable and professional. She said she would turn in a service ticket to the owner of the company and he would return my call by 6:00 p.m. that same day which he did. We set up a time for him to come out and assess my problem. He arrived on the date and time we had scheduled. After looking at my problem which was a faulty valve on the leaking equipment and another valve on the cleaner allowing it to back up. He also checked all of my other equipment while he was there and took the time to explain to me what I needed to check on a regular basis and to keep my baskets emptied to allow complete circulation of the equipment. There was no charge for his service call to check out the problem or to go over the equipment. I did approve the replacement of the faculty valve which he did while he was there. The cost was more than reasonable and he did guarantee his work encouraging me to call should I see any problem with his work. I also discussed with him the weekly cleaning and maintenance service his company provides and was very impressed that he had started the company 27 years ago and all of his employees had been with him over 10 years which I knew was very unusual in the pool business. I did decide to hire the company to clean and maintain my pool on a weekly basis. Their monthly fee for the cleaning service is very reasonable and the same technician comes out each week. I am more than pleased with their service and would recommend anyone looking for an excellent pool service company to give them a call. Their owner as well as the weekly technician is very professional and pleasant to do business with
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Yes, I recommend this pro
$150
12/2005
pool cleaners
 + -1 moreI believe everything went smoothly for us when they came out to install our pool. The base price was okay and we even got to add a few extra features that we wanted. It seems like everyone has a nightmare story about their pools, but we didn't and were overall very happy. I would use them again. I like their employees they did a very professional job.
Description of Work: Challenger Pools Inc dug out the ground and put a new pool in for us.
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Yes, I recommend this pro
$15,000
12/2005
pool cleaners
 + -1 moreChallenger Pools came out to our pool. We had very mixed emotions in our dealing with them. The product in the end was certainly satisfactory to us, but the process in getting it was very frustrating. We feel that they didn't live up to the contract for a number of reasons. Most important is that they agreed to have the whole project done within thirty days and it wasn't completed fully until about three months after the day that they started digging it. We were also told that there would be a site supervisor at all times for the different subs and the only time the supervisor came out was when we had to call to complain about something. So this was mostly a bad experience.
Description of Work: Challenger Pools put in a new outdoor pool, waterfall, & spa outside of our home.
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$5,000
Response from Challenger Pools
03/2004
pool cleaners
 + -1 moreTHE PEOPLE WERE VERY NICE AND GOT THE JOB DONE.
Description of Work: CLEANED THE POOL AREA AND CLEANED THE POOL ITSELF.
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Yes, I recommend this pro
Contact information
unknown, Friendswood, TX 77546
www.challengerpoolservices.comLicensing
Bonded
Insured
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Service Categories
Pool and Spa Service
FAQ
Challenger Pools is currently rated 4.6 overall out of 5.
Challenger Pools accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Challenger Pools does not offer free project estimates.
No, Challenger Pools does not offer eco-friendly accreditations.
No, Challenger Pools does not offer a senior discount.
No, Challenger Pools does not offer emergency services.
No, Challenger Pools does not offer warranties.
Challenger Pools offers the following services: Swimming Pools Service Equipment repair and replacement
Building
Contact information
unknown, Friendswood, TX 77546
www.challengerpoolservices.com