Diaz's Wood Floors

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Floor Cleaning and Waxing

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Independently owned and operated business, serving the greater Houston area. No subcontractors. Small and large jobs accepted. Attention to detail is my specialty!! No hidden charges! Call for your free estimate: 832-758-9698. Se Habla Espanol.

Business highlights

22 years of trusted experience

Services we offer

Residential & commercial hardwood floor installation, sanding, refinishing, repairs, varnish, waxing, polyurethane, laminates

Services we don't offer

Ask For Details

Amenities

Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.855 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
5%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 26-50 of 55 reviews

Hesham S.
09/2024
5.0
flooring contractor
  + -1 more
Excellent
Description of Work: Replacing wood subfloor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Bill M.
04/2018
5.0
hardwood floor
  + -1 more
Excellent Job
Description of Work: Installed hardwood on stairs c

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Michael M.
12/2016
5.0
hardwood floor
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Hayden W.
11/2016
5.0
hardwood floor
  + -1 more
Very nice work
Description of Work: Replace carpet with wood floor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michael O.
11/2013
5.0
hardwood floor
  + -1 more
I contacted Carlos to assess the 1930s wood floors in my new house to determine what needed to be done to get them back in shape. He was very prompt to get back in touch with me and scheduled a measuring two days later, where he determined that I just needed a fresh coat of polyurethane. His bid for the work was very well priced--about a quarter of the estimate I got from another vendor who proposed similar work. Carlos and his assistant were able to work within my tight timeline, performing the work on a Sunday morning less than a week after we first talked. So far the quality of the finish seems to be excellent. Couldn't have asked for better service.
Description of Work: Screened and recoated hardwood flooring with polyurethane finish

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Robert T.
07/2013
5.0
flooring contractor, hardwood floor
  + 0 more
A very small portion of our engineered wood flooring (1' by 3") needed to be replaced. Mr. Diaz promptly responded to our call, completed the repair in a few hours and left the flooring looking as good as new. All of the big companies wanted to replace the flooring in the entire room.
Description of Work: Removed damaged engineered flooring and replaced with new boards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Liliana C.
06/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Diaz gave me a quote right away. He arrived on time the day of the job. He and his employee got to work right away. I was happy with the results. I would recommend him to anyone needing wood flooring repairs/installation.
Description of Work: Hired Diaz to install laminate wood flooring in one of my bedrooms and closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Elizabeth N.
06/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Carlos returned my call before I could even finish my voice-mail to him. He came out to look at my floors within 3 hours. He and his crew repaired my floors in one day and they look great! I would highly recommend Carlos and his crew. They were on time, did great work, and went the extra mile...........
Description of Work: Carlos replaced wood flooring that was ruined by water. He also replaced laminate flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Kelly G.
06/2013
5.0
hardwood floor
  + -1 more
He was FAST, FAST, FAST! Called for estimate and came in the next day. Gave me the best price. Could have done the job the following day, but we were waiting for other work in the house to be done first. As soon as we were ready for him he was there! He finished the job in ONE day! I was expecting a couple of days! He also does texting. I find that helpful. Sanding and refinishing the floors didn't take out the dents as I had hoped and I did notice some discolorations or stains in the wood after I viewed his work, but in all honesty, that may have been there before and I just didn't notice it. I would use him again and recommend him.
Description of Work: Sanded and refinished our bamboo floors and oak stairs

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Roselina M.
05/2013
2.0
hardwood floor
  + -1 more
We never used the provider's services.
Description of Work: Diaz came to the house to take measurements of the room to install flooring. He told us that he would call us that evening or the next day to give us an estimate of how much it would cost. He never called back. He kept mentioning that the house was too far away from his main office. In his website, he clearly mentions that he works in Southwest Houston and other parts of Houston. If he indeed was not interested in the job, it would have been perfectly fine to have just said that in the first place. I find this to be extremely unprofessional. He not only wasted his time but our time as well. We ended up calling another floor installer soon after our meeting with him. He didn't inspire confidence.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
4.0


joy W.
01/2013
3.0
hardwood floor
  + -1 more
retty living room floors, He quoted a price and we began. I was very happy with his helper and they did a really good job. The problem arose when we were getting close to finishing and realized we had different ideas about how much work was going to be done for the price. After much haggling and arguing, I agreed to split the difference between my estimate and his. His was very angry, and at first would not compromise, even though I had. He just could not understand that if we both had different ideas about the extent and price of the job, then both compromising was the only fair solution. Carlos would not negotiate and threatened to out a lien on my home. I am a senior citizen, and was more than willing to lose money on the job by leaning toward his idea of the estimate, but he would not budge. To make matters worse, he shut down and would not communicate well with me about the rest of the work. He has also had a sheet rock guy come in to remove the bottom two feet of sheet rock around my dining room. the man came in with alcohol on his breath and his work was shoddy and amateur, with the tape showing through and bumps all along the wall. Carlos did not stand behind this work, letting me try to get my money back from the man myself. (I never did). Honestly, I think Carlos does a really good job on the floors. But his communication needs work. He did not provide any written estimate of the work he promised to do, and at what price. And as a consumer, I didn't ask for a written estimate either (big mistake). If Carlos has just said along the way, that the job was bigger than he expected, or that he could see that we had two different ideas about what was to be done, we could have worked it out. But I mentioned the bedroom floor many times, asking if it was going to be done the same way as the living room, what date he was going to start the bedroom (he gave me a date), etc. But in the end, he claimed he never agreed to do the bedroom. And he refused to do it. So in the end, we both lost money! I have waited for several months before writing this, because I did not want to be harsh, but rather fair in my review. Again, the beef I have is not with the quality of work on the floors at all. But the constant miscommunication, lack of professionalism when a problem arose, refusing to take responsibility for his own estimate and his sheet rock guy's shoddy work, the lack of written estimate, and lack of ownership for the lack of written estimate. It all proved to be overly stressful, costly (even though the original estimate was great for what the work included), and very frustrating. And my dining room still has bumpy taped sheet rock, and my bedroom floors were never done.
Description of Work: I had Carlos come out to give me an estimate on replacing some sections of my bedroom and dining room and then refinishing bedroom and living room wood floors. I had an odor problem deep under the wood in a few areas since we bought the house, and we just could not get rid of the smell not matter what we had tried. So we wanted those areas of flooring removed and replaced.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0


Raymond B.
12/2012
5.0
hardwood floor
  + -1 more
Carlos started on time and completed on time. Floor looks great.
Description of Work: I called for an estamite on Saturday afternoon, Carlos came out that evening to give me an estimate. He started when he said he would and completed on time. Good job and would recommend him for hardwood floor refinishing. The floors look better than new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Cecelia O.
11/2012
5.0
floor cleaning, flooring contractor, hardwood floor
  + 1 more
He did a spectacular job! He and his crew were always on time, they were very courteous and very anxious to make sure they delivered what we asked for. I would absolutely hire him again and encourage anyone considering him to hire Diaz Wood Floors!
Description of Work: We remodeled our 1920 Heights Bungalow and Carlos repaired our floors and refinished all of the floors in the entire house. I also hired Carlos to do floors in our office, a 1900 Victorian in the Montrose area. He did a spectacular job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Anitra G.
10/2012
4.0
hardwood floor
  + -1 more
He was top notch, but I didn’t use him. I probably should have used him, but I chose to go with a contractor that my mother had used. He was very prompt and was there at my house when he said he was going to be there; he was there the same day I called. He quoted me about $6000. He came out, measured and text messaged me the estimate about a couple of days later. He was really great. The only drawback I had with him was that his command over the English language was a little sketchy and there was a communication barrier between us. I was a little bit skeptical about his field, but I shouldn’t have underestimated him. I would probably use him in the future for the other jobs that I have.
Description of Work: Diaz’s Wood Floors gave me an estimate to pull up the carpets on my entire lower level and lay down hardwood floors.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

william W.
10/2012
5.0
flooring contractor, hardwood floor
  + 0 more
Excellent job, professional and hardworking. Mr. Diaz was on time and worked hard to get it done right. Would use him again in a heartbeat.
Description of Work: Kitchen and dining room hardwood floor replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Alicia P.
06/2012
5.0
flooring contractor, hardwood floor
  + 0 more
Highly recommend. Carlos is prompt, efficient, does a great job and for a reasonable price. His associate was also nice. They worked over Memorial Day weekend with very little notice. They cleaned everything up when they were done.
Description of Work: We had hardwood floors installed in the upper level of our townhome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,250

Vanessa W.
05/2012
4.0
flooring contractor
  + -1 more
They did okay. When they came to do the estimate it was 9 o'clock at night but when they did the work they were on time. The repair was excellent but they could have done better with polishing the floor. The price, quality, and professionalism are good. I would use them again in the future.
Description of Work: I used them for floor repair and maintenance.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$1,200

Paul P.
05/2012
4.0
hardwood floor
  + -1 more
They came by after a couple of days from my inquiry but I didn’t use them. They seemed to be very cordial. They seemed to be extremely busy. It took them a while to get back to me with the quote. It took them six or seven days to get back and by that time I had already selected someone. I probably would have used them if they had stuck around. The only reason I didn’t use them was because I found another company that helped me through the entire process of picking up the wood and were very knowledgeable. That kind of service would have been a problem with Diaz’s Wood Floors. They are very professional people; they are just really busy.
Description of Work: I used Diaz's Wood Floors for an estimate on hardwood flooring installation.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$3,600

Hemant J.
02/2012
5.0
flooring contractor, hardwood floor
  + 0 more
Carlos was genuinely interested in satisfying our desires. He began by listening and asking good questions. His proposal reflected a good understanding of the job, and his price, although a bit higher than other quotes, was reasonable. He arrived promptly, demonstrated a high level of organization, and completed the job within the arranged time frame.
Description of Work: Carlos Diaz repaired some damaged and missing pieces in a 12x15 dining room hardwood floor. He also sanded and refinished the floor to match adjacent hardwood floors. The floor had boards of two different widths and had faux walnut pegs at the ends of each board. The original color of the floor did not match adjacent floors. Carlos not only restored the damaged and missing portion to match, he matched the stain with adjacent floors. He produced high quality work with terrific attention to detail.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Monica J.
12/2011
5.0
flooring contractor
  + -1 more
They were very good, but I needed to have a company who could supply both the flooring and the installation.
Description of Work: They gave an estimate for installing laminate flooring.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Diaz's Wood Floors
thanks for your comments

Len T.
05/2011
5.0
flooring contractor, hardwood floor
  + 0 more
The results are terrific - the floor and molding look great. From the time I first called Carlos Diaz until the time the floor was done was about a week and a half. Carlos was on top of it the whole time. He was in frequent contact to let me know what was going on, and not only kept appointments but generally showed up early. This was a great relief, sine I had recently let another company go because they failed to show up for two appointments without calling me (they are not on Angie's List). One of the things that was special about this job was that a piano had to be moved out of the living room. Carlos and his helper were fine with that, and the three of us wheeled a baby grand piano out into the hallway (which was just big enough to hold it) and covered it with plastic. They moved other furniture as well and were very careful about it. It took a day to remove the old wood and glue (which in some places required a solvent with a pretty strong odor), and another day to finish cleaning the glue and float the floor. The third day the water proofing went down and the wood was installed, and on the last day they put in the molding and cleaned up. By the way: The floating of the floor is done with concrete, which needs to be sanded after it dries. This generates a very fine powder that gets everywhere. They put up plastic to cut down on powder getting into other rooms, but it still took some time to clean up. Just so you know... Overall I was very pleased. The two of them were very professional, and nice guys. They did a great job. If you want wood floors, give them a call.
Description of Work: Diaz's Wood Floors removed old oak flooring (2" panels) from the den and living room (approx. 365 sq. ft. total), floated and water- proofed the floor, and installed 3/8" engineered wood flooring. They also replaced the molding around the perimeter. The job took about three and a half days (two workers).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Diaz's Wood Floors
thanks for your comments

Danna S.
04/2011
5.0
hardwood floor
  + -1 more
It was a little bit slow in getting a call back from them. I will use them again in the future to get a quote from them.
Description of Work: I got a quote from Diaz's Wood Floors in March to refinish the flooring. They quoted me $1800. We did not go with them.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Diaz's Wood Floors
hello thanks for your comments

Cecelia O.
02/2011
5.0
floor cleaning, flooring contractor, hardwood floor
  + 1 more
I couldn't be happier with Carlos' work! I used Carlos to finish the floors in our office a few years ago - it's a victorian in the Montrose district - and those floors are wearing like iron and are still quite beautiful. I recommend Carlos with absolutely no reservations. He's there when he says he will be, he works a long hard day and doesn't complain, his attitude is sterling (and trust me, we've had real problems with other subs and their attitudes!). Genuinely one of the "good guys"!!
Description of Work: We took most of the north wall off our little 1920 Heights Bungalow and moved it out 4 feet. Carlos used both original flooring and new to rebuild the floor in both the living and dining room and it looks like it was all original! The hallway had a distinct slope - Carlos removed the flooring to find out what the issue was, fixed it (it was a terrible mess) and restored the original flooring. After all the repairs, he filled and sanded the floor. He insisted on staining sections with samples to make sure we were really happy with the color before staining the whole project, which I really appreciate. He also used a water-based polyurethane when we asked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Diaz's Wood Floors
thanks for your comments

Valerie F.
12/2010
5.0
flooring contractor
  + -1 more
A friend of mine recommended them to me. He was extremely professional and very friendly. They did a fabulous job.
Description of Work: I used them for flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Diaz's Wood Floors
thanks for your comments cecila

Kathy Z.
07/2010
5.0
flooring contractor, hardwood floor
  + 0 more
I had an excellent experience. Carlos met with me to give me an estimate and began work immediately. He was professional and gave great attention to detail. It was important to him that I was pleased with his work. Both my husband and I were very happy with his services and recommendations. Carlos offers creative solutions for difficult projects. Our home is old and our sunroom addition is not level with the family room. Therefore, installing the laminate took longer than expected; Carlos worked until he got it right and did not charge me a penny more!!! He stayed true to his estimate. He even used his own materials where needed.
Description of Work: Carlos removed old carpeting and sanded, stained and refinished my hardwoods in 3 rooms. He installed Pergo laminate ( I provided this) in my kitchen and family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300
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    • 2(current)
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Contact information

822 W Sycamore St, Fresno, TX 77545

www.diazwoodfloors.com


Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Floor Cleaning and Waxing

FAQ

Diaz's Wood Floors is currently rated 4.8 overall out of 5.
Diaz's Wood Floors accepts the following forms of payment: Check
No, Diaz's Wood Floors does not offer free project estimates.
No, Diaz's Wood Floors does not offer eco-friendly accreditations.
No, Diaz's Wood Floors does not offer a senior discount.
No, Diaz's Wood Floors does not offer emergency services.
Yes, Diaz's Wood Floors offers warranties.
Diaz's Wood Floors offers the following services: Residential & commercial hardwood floor installation, sanding, refinishing, repairs, varnish, waxing, polyurethane, laminates
Ask For Details

Contact information

822 W Sycamore St, Fresno, TX 77545

www.diazwoodfloors.com