Dollar carpet in Freeport Texas has 28 employees. Has been open for 13 years. Offers financing. Offers a one year warranty on all labor. Pride themselves on the quality service and work. The owner Mike Morgan has been in the business for 23 years. We are your one stop shop for all remodeling and flooring needs. We are the fastest-growing House Dr.in Brazoria county. Additional address - 79811 Sussex, Freeport, Texas, 77541.
Horrible company and owners, wont stand behind work, charged up front and I paid like a idiot. After 6 months the vinyl planks starting coming up. When I tried to get them to fix it the owner tried to FIGHT me in his store. This has got to be the worst company in history. The fact that they are still in business is a wonder. But I guess they can sucker other people in like they did me. He actually told me to take him to court if I want anything done about it. I cant say enough what a horrible company this is.
Description of Work: Carpet and vinyl planks installed
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$9,000
Scott A.
09/2017
1.0
flooring contractor
+ -1 more
In March of 2017 we hired Bottom Dollar Carpet to repair 8 or 9 sheets of plywood and install 913 square feet of vinyl planks and 816 square feet of carpet. We agreed to the price and paid up front. It was just under $8000. They first started replacing plywood. The house had a sheet of 1/2” under and 3/8” on the top. They replaced it with just one 3/4” piece instead. I was told they could make it up with float, no big deal. Then I find out I had to buy 10 more bags at $75 a bag. We didn’t want to but did because we had already paid up front. So they put down the float and vinyl planks and the carpet. The planks now have a bulge in them and the owner says it is from moisture under the house and he wasn’t going to do anything because it was our fault. The planks haven’t even lasted 6 months. All I wanted was a few planks replaced but he wasn’t going to do it. I even have extra planks, all he had to do is send someone to change them out. I am writing this now because in March I just wanted to be done with them. He asked us not to write and negative reviews and we agreed. But after the way we have been treated after we paid close to $9000 with this company, I can’t keep quiet anymore. I would never use these people again. Please do some homework and don’t be scammed by them as I was. When I told the owner that I wanted it fixed or my money back he told me to hire a lawyer and take him to court.
Description of Work: Plywood replacement, Vinyl Planks and Carpet installed.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$9,000
Sandra W.
09/2016
1.0
carpet installation, flooring contractor
+ 0 more
Overcharged, arrived late--brought child to work, shoddy workmanship and incomplete job. Promised to re-do the work but have not yet made it good. I included photos in the appropriate place below, but I don't see them.
Description of Work: Carpet, hard floors and molding on the edges of flooring for 12'x20' one room apartment.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1
Pam S.
04/2016
1.0
flooring contractor
+ -1 more
Awful work. Dishonest to the core.
Description of Work: They ripped off my friends. Took the entire insurance check from a dirty contract and stole 9500 dollars for removing water and resheetrocking a small room. The job was the worst I have ever seen. Trim didn't match up. Took the tile man two weeks to lay a small room. She was going to take him to court but he has a retainer fee with every lawyer in Brazoria County. DONT USE THESE JOKERS. THEY ARE CROOKS.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Alan K.
03/2016
2.0
ceramic tile, flooring contractor, home remodeling
+ 1 more
One week job turned in to two week job as one of the installers went on vacation right after they started the job. Much of the tile did not set properly. Called them to reset the tile. That was a mistake as they created and left a huge mess.
Description of Work: Installed tile in kitchen and laminate flooring in three other rooms.
If I asked for advice on the decorating issue, the staff at Bottom Dollar Carpet was always helpful with their opinion. Their professionalism was outstanding. The owner, Mike Morgan is a very fair and conscientious person to do business with. I stayed in contact with him almost daily; keeping me informed Lon what was being done that day. He strives to make sure the customer is happy with the work completed. Yes, there were a few bumps a long the way, but were quickly corrected. My husband and I lived in our camper in the driveway during the remodeling, and sometimes the workers did not show up when I would have liked them to, but all in all , the job finished on time as promised by Mike. We would definitely recommend BDC, and will do business with them again in the future .
Description of Work: Took down popcorn ceilings and textured throughout home; all floor coverings replaced with ceramic tile, laminate floors and carpet; in master bath replaced with wonderful walk in shower and granite countertop; guest bath replaced tile in tub area and put in granite countertop. The staff was very helpful with helping me decide on colors and textures (since I am not the greatest on choosing sometimes). The owner Mike Morgan is a very fair and guy, who strives to have the customer happy with the work completed. Yes, there were a few bumps, but were quickly attended to.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$25,000
Jacqueline H.
08/2014
4.0
drywall, flooring contractor, remodeling, woodworking, home remodeling, interior painters
+ 4 more
Bottom Dollar was quick to come to my house and do an estimate. Even got the owner to come by. Start date was delayed but owner very professionally called me and explained that he was behind schedule and would have to move the start date. I liked the up-front honesty! Painting and ceiling work was good. Went the extra mile to clean a very dirty ceiling vent. But the "plumbers" that were sent to remove the old sink and cap off the water lines and also to re-install the toilet, did not know what they were doing. At one point (after my water had been off all day) I asked if it was OK to turn the house water back on. "Oh yes" they assured me, "go ahead and turn on the water to the house". Immediately a spout of water came out of the disconnected sink lines and water went all over the bathroom and started pooling on the floor. They had NOT turned the water valves off (and later discovered that the valves were frozen OPEN). Why didn't they communicate this? Why weren't they concerned that the pooled water was going under the wall and (potentially) into the next room?. Good thing I was there with a towel. To their credit they straightened it all out and I got my bathroom complete. I gave them a "C" for professionalism only because of the plumbers. I found that it worked best if I came to their store every time I needed to communicate with them. Since I worked near the store, it worked out fine.
Description of Work: Bottom Dollar Carpet did a remodel of my bathroom- paint walls, remove popcorn ceiling, new vinyl floor, new baseboard, new vanity. They did not install a new vanity top as I found one at Lowes which I liked better.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$3,500
William K.
03/2014
5.0
carpet cleaners
+ -1 more
They cleaned our carpet. They came when they say they would and they did a good job.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Kitchen and Bath Remodeling,
Ceramic Tile,
Carpet Sales and Installation,
Interior Painting,
Marble and Granite,
General Remodeling,
Drywall,
Finished Carpentry and Woodworking,
Plumbing,
Countertops and Backsplashes,
Carpet Cleaning
FAQ
Bottom Dollar Carpet is currently rated 3.1 overall out of 5.
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 10:00 AM - 2:00 PM
Bottom Dollar Carpet accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Bottom Dollar Carpet does not offer free project estimates.
No, Bottom Dollar Carpet does not offer eco-friendly accreditations.
No, Bottom Dollar Carpet does not offer a senior discount.
Yes, Bottom Dollar Carpet offers emergency services.
No, Bottom Dollar Carpet does not offer warranties.
Bottom Dollar Carpet offers the following services: Kitchen remodeling.