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Hill Country Refrigeration

Heating and Air Conditioning, Water Coolers

About us

Family owned & operated.

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

Coolers and freezers, ice machines, reach-in coolers, heating, air conditioning, commercial refrigeration, construction design & installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-20 of 20 reviews

Rob S.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Ronald W.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Stephanie S.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
Our Trane heat pump was running constantly and wasn't generating much heat. We received fast and excellent service! The technician came out the same day that I called. David inspected the entire system, added a liquid sealant to the heater coils to reduce potential leaks, and added refrigerant. Even after 18 months, the unit runs much quieter and has been using much fewer kilowatts per month than before it was serviced. We'll definitely use Hill Country Refrigeration again!
Description of Work: Repaired Trane heat pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Ronald W.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came out for the twice-yearly check up and looked over the systems. They cleaned the electronic filter as well as checking the coolant levls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Pat L.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Our air conditioner quit and we had company and they came out the same day they were called.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy F.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Since the service call done by Hill Country Refrigeration our utility bill has been lower, no doubt due to the leak they discovered and repaired. In addition, the unit is running much quieter than before.
Description of Work: It was past time for seasonal maintenance on our heating and cooling unit and the company we have been using was not doing the work on a timely basis, which has been a recurring problem with them. Hill Country Refrigeration was able to schedule us right away and got the job done quickly. They also discovered a leak in our air delivery system that probably had been there for a year or more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Timothy B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
They are a great company to work with.
Description of Work: I have used them for several years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia O.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace outside AC unit, replace inside HVAC unit,install all new duct work. Outstanding owner and staff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

M Catherine H.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
We had an excellent person and excellent group that worked with us. We never had a problem with them. But we felt like they over charged it. They've always been reasonable. They were very responsive and they really going to take care of their customers and I think they can be trusted. They're not going to come out to charge you for things they don't do or don't need to do. I would use them again in the future.
Description of Work: One of our IC units wasn't working properly and they came out and checked it over and took care of it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark H.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mark B.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Lisa V.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They worked on a specialty freezer for me...it was ACTUALLY A MANUFACTURER PROBLEM. They were prompt and helpful but could not fix the problem. They have not billed me to date.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald W.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
The serviceman called before he came to my home. He went to work right away. The technician explained his work to me. As always, I am pleased with the clean neat staff. This company has very courteous workers.
Description of Work: He cleaned air filters and checked the freon level and added some. He asked if there was anything else he could do and then left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

David L.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great.
Description of Work: Serviced and moved an air conditioning unit. Reasonably priced, very prompt, did a nice job, cleaned up. Excellent company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Scott B.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
They pick up the unit and had it fix in a few days. A very nice person to work with.
Description of Work: Repaired a window unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bari J.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
I have no complaints about them. I give them all A's.
Description of Work: Hill Country Refrigeration fixed our unit under the warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David L.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
Very professional. Called and asked for estimate. A representative came out the next day looked at the project and emailed an estimate the same day. The workers came out the next two days and completed the project. The two technicians were very friendly, answered all of our questions, cleaned up at the completion and overall exceeded our expectations. This company was a real pleasure to deal with.
Description of Work: Relocated an air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Robert T.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were very professional. Work was done with skill and speed and we had the Air going three hours after they had arrived at our home. We have been having a droute here in Texas with temperatures over a 100 degrees for over 80 days. Our old unit just could not stand the up under the pressure. If everything goes in the future as well as it has with purchase and installation we will be very happy campers.
Description of Work: Installed a new Trane Air Conditioner. It is running like a charm and we are very comfortable. It is much quieter than the old one and does not have to run as much to keep us comfortable. I believe that our electric bill will less now with a more efficient unit. Went on the internet at the TRANE website and was impressed at the number of units they have available and what a number of options in warrenty. We pruchased one that covers unit parts and service for ten years. With last unit we spent quite an amount of money over and above proper maintaince.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Ronald W.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
After determining that we needed a new system this past Tuesday, we were advised of the possibilities for replacement.. We agreed on a unit with additional accessories. They arrived Friday morning at 8:30 and started right to work. They were respectful of our home. They were quiet and did not play radios. They cleaned up the debris from their work. They explained to me the operation of the new unit and showed me how I could determine when parts needed to be cleaned.
Description of Work: We had a new Trane air conditioner/heat pump installed. It was replacing a 15-year old unit. They also installed a Trane air filter and a UV unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

RICHARD L.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
This was warranty work that was promptly performed as scheduled with the same efficiency that we have enjoyed in our relationship with this company since they installed our HVAC system. The Ottmers Family and their technicians have always demonstrated integrity and have immediately performed repairs (which were seldom) as soon as possible when called, even on weekends. They are real professionals and first class. I am glad to recommend Hill Country Refrigeration to anyone located in the Texas Hill Country.
Description of Work: On 4/15/2011, Hill Country Refrigeration replaced the compressor on a Trane unit that they installed eight years ago when we rebuilt our house located about 20 miles from Fredericksburg. This work was performed at no cost to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    432 S Lincoln St, Fredericksburg, TX 78624

    www.hillcountryrefrigeration.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Water Coolers

    FAQ

    Hill Country Refrigeration is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Hill Country Refrigeration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Hill Country Refrigeration offers free project estimates.
    No, Hill Country Refrigeration does not offer eco-friendly accreditations.
    No, Hill Country Refrigeration does not offer a senior discount.
    Yes, Hill Country Refrigeration offers emergency services.
    Yes, Hill Country Refrigeration offers warranties.
    Hill Country Refrigeration offers the following services: Coolers and freezers, ice machines, reach-in coolers, heating, air conditioning, commercial refrigeration, construction design & installation.

    Contact information

    432 S Lincoln St, Fredericksburg, TX 78624

    www.hillcountryrefrigeration.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM