Comcast

Internet Service, TV Service - Cable, TV Service - Satellite

About us

We are super service provider in your area.

Business highlights

15 years of trusted experience

Services we offer

Internet Service Providers,Telecommunications,Satellite Equipment & System Dealers


Accepted payment methods

American Express
Discover
MasterCard
PayPal
Visa

Reviews

2.22 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
50%
2
50%
1
0%


Rating CategoryRating out of 5
quality
2.2
value
1.3
professionalism
3.2
responsiveness
1.3
punctuality
2.5
Showing 1-2 of 2 reviews

ALICE MARIE J.
09/2016
3.0
internet service, cable tv service
  + 0 more
Over the years we had several complaints but were always given a great response. At one point, we even had the cell phone number of a technical supervisor (because she lived only a few blocks from us). HOWEVER, when we moved and called in to cancel service we were immediately shunted aside. We had to return all equipment to the office (Waukegan, IL) ourselves as they would not pick it up. Between the time we called and the cancellation date, our service became erratic. TV reception was sketchy. Luckily the internet and telephone service remained active until the end. Over the years, we noticed that service really declined when Comcast became Xfinity. We had been told for years that we could no longer use our Comcast email and were told that when I called to cancel service. HOWEVER, there was a new policy that DOES allow you to keep your email account but I had to go to third and fourth tier technical support in order to get that resolved.
Description of Work: We were 20 year customers of Comcast in Northeast Illinois. We had telephone, internet and cable tv service with them. However, we moved from Illinois to a portion of Texas where Comcast is not a provider.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0


Bill F.
11/2015
2.0
internet service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0


    Contact information

    4400 Oak Park Ln, Fortworth, TX 76109


    Service hours

    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service,
    TV Service - Cable,
    TV Service - Satellite

    FAQ

    Comcast is currently rated 2.2 overall out of 5.

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Comcast accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
    No, Comcast does not offer free project estimates.
    No, Comcast does not offer eco-friendly accreditations.
    No, Comcast does not offer a senior discount.
    No, Comcast does not offer emergency services.
    No, Comcast does not offer warranties.
    Comcast offers the following services: Internet Service Providers,Telecommunications,Satellite Equipment & System Dealers

    Contact information

    4400 Oak Park Ln, Fortworth, TX 76109


    Service hours

    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 5:00 PM