We specialize in the installation of new sprinkler and irrigation systems. We have over 30 years of experience working throughout the Metroplex. We treat every project as if we are working in our own yard and take the utmost pride in quality and service.”
Initially it went well. So why the bad review? They aren't servicing the contract. We have a ten year guarantee. There are dry spots. I have supplemented watering to them, but they really need to modify the system. Once they have the money, they aren't interested. DO NOT USE. On the day of the install, this was still a rental property, which we intended to move into, and we needed it done right. This is on me, that I didn't follow up more aggressively, but the system worked, as far as the renters were concerned, and we weren't in the house yet. It was only after we moved in, that I started seeing the problems. I was actually on the property the day of the work, and the foreman talked fast and was gone. It was later that I began to see problems. Again, if you want good service after the sale, this is not the company for you.
Description of Work: This is an update for a prior satisfactory review. We contracted with Wood's Landscape and Sprinkler service for a turnkey system. They charged about 900 more, but provided landscape lights (which we love) and a ten year warranty, which is unheard of. There is a reason for this. They don't intend to keep it, or put you very, very low on the list. They installed a system, but it included three dry spots. The first "checkup"--there are supposedly 20 provided over 10 years--don't fall for this by the way--went fine. The tech found a broken pipe at the check up, and noted that one dry spot was in the middle of the yard. We didn't get head to head coverage, and really needed a center head, but still don't have it. Also, on the north side, there is one bed that has NOTHING, except the foundation drip, which does not really water the plants. There is another spot, where there is a bed, but at the time no plants, so they just didn't bother. The system works, but doesn't work well. I had a Fort Worth city service (H2O Grow) come out and they noted some problems, along with the fact that the master valve was installed backwards. This doesn't matter if you have a leak, but if you do, it matters a lot. When I noted this with the company, the mail was ignored. When I called the contact number, it was ignored. When I started texting, the response was curt. (We'll put you on the list. ) Then, nothing for two weeks. So finally, I said, "I think we'll find another service." Their response, "fine". Do not use this company.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,200
Response from Woods Sprinkler Installation
He originally gave me a 5 star review. After I refused to do some non-warranty repairs for free, he changed his review. This was his rental house and he decided to move into it and make a bunch of changes but did not want to pay for them.
Sylvia P.
11/2016
3.0
irrigation systems
+ -1 more
They were supposed to come out and rechecked the sprinklers like five times and I have not heard from them since they were installed.
Description of Work: Woods Sprinkler Installation installed the sprinklers for me.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Response from Woods Sprinkler Installation
I have not heard from her since the installation in February, 2016. Everything was fine at that time. The customer has not called, texted, or emailed me to request anything. I have no idea what she is talking about.
Anthony L.
01/2016
5.0
irrigation systems
+ -1 more
The workers arrived on time. They worked very diligently. The only thing I did not like was that they did not provide a receipt for the work done. I contacted the owner and was told that my cancelled check was my receipt. We also did not realize the name of the business changed to Balwood so after writing the check we had to write "Bal"in front of Wood on the check. I contacted the owner to verify if this was legit. Other than this, I would recommend this company.
Description of Work: Repaired two broken sprinkler heads and removed two more sprinkler heads. Tested the entire system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Elaine S.
10/2015
5.0
irrigation systems
+ -1 more
They were on time. Listened to what I needed. did a real good job. I can walk down the side walk and not get wet while it is running.
Description of Work: installed irrigation system
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Ellen L.
06/2015
5.0
landscaping, irrigation systems
+ 0 more
Approximately 3 years ago, this company installed a complete sprinkler system for us. They did a fabulous job and we were thrilled with the results. This spring, one of the stations quit working. I contacted Mr. Wood and he sent Luis out to fix the problem. Luis showed up exactly when he said he would (always a plus in my book) and discovered that we had inadvertently cut the wire to that particular station (probably when we moved some landscape lights around). He fixed it lickety split and also fixed a rusted connection to my rain gauge. The system is working perfectly once again. Thanks for a job well done!
Description of Work: Sprinkler system repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BRAD N.
02/2014
5.0
irrigation systems
+ -1 more
We looked around for about a year or so to find a good sprinkler installer. We discovered many had gotten out of this business market. However, thanks to Angie's list we found one and also received a great deal on the quote (Sept., off-peak work)! Woods did the full, professional job: layout design for review with the quote; answered our questions (since we are new to having this type of lawn feature); and on the day of the job: thorough trenching (even under sidewalks and into the plant beddings); they used high quality components (heads & springs). We couldn't be happier! I waited sometime after the job for my review, to assure my happiness was well warranted: it is! Woods does a fantastic job in sprinkler systems design & installation.
Description of Work: Installed a complete sprinkler system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,189
Mary M.
02/2014
4.0
irrigation systems
+ -1 more
We were about 80-percent satisfied with this service. The performed the work as expected but there were some details that could have been done a little better. My satisfaction is a matter of degree, rather than black or white. We had some extra work done on a frost-free exterior faucet, but it was not installed properly. However, they did a fine job installing the sprinkler system. We had to have someone else come in to fix the frost-free exterior faucet, because this work was beyond the scope of what they normally do. The people who installed the sprinkler system were very good and got the things done that needed to be done. Their core business is sprinkler installation and they do it very well.
Description of Work: I used Woods Landscape & Sprinkler Service to install a sprinkler system at my residence.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Kirk B.
02/2014
5.0
irrigation systems
+ -1 more
The owner was very friendly, very knowledgeable, and they only did what they had to do, to get the job done. The job turned out very good.
Description of Work: We used Woods Landscape & Sprinkler Service. They last came out to repair the sprinkler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Mary Frances V.
01/2014
5.0
holiday decorators, irrigation systems
+ 0 more
They installed my roofline, trees, shrubs, wreaths & garland. It is beautiful. I can't wait until next year to add some areas. Highly recommended.
Description of Work: Installed holiday lights
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Mary Frances V.
01/2014
5.0
irrigation systems
+ -1 more
The crew showed up on time and did a great job! They finished in 1 day, and cleaned up very well. I highly recommend this company.
Description of Work: Installed a sprinkler system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Mallory W.
01/2014
5.0
irrigation systems
+ -1 more
My husband had the sprinkler installed last month. Jim was very prompt in all email/phone responses and his crew was professional and courteous. Jim's walking estimate of my yard took just under 10 minutes! You can tell he knows what he's doing. Absolutely no issues with the system. Great price and warranty. We are VERY happy! Thank you!!
Description of Work: Sprinkler system installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Joe D.
12/2013
5.0
landscaping, irrigation systems
+ 0 more
It went very well. Work done as contracted. Very satisfied.
Description of Work: Installed complete sprinkler system and french drain to get rid of standing water from heavy rains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Carol S.
08/2013
5.0
irrigation systems
+ -1 more
They did what they were supposed to do, and I haven’t had any problems with it. I would recommend them to others. They showed up when they were supposed to, and went right to work. They did the job very quickly.
Description of Work: They installed a new sprinkler system in the front and side yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Kirk B.
08/2013
5.0
irrigation systems
+ -1 more
It turned out really good. I would recommend them to others. They are a good company to work with.
Description of Work: They installed a new sprinkler system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Robert W.
08/2013
4.0
landscaping, irrigation systems
+ 0 more
Their estimate was just too high for me to do business with them so I went with someone else. They were very responsive. They also showed me a brochure of some of the work they have done on other homes, and the work did look beautiful.
Description of Work: They gave me an estimate on a new sprinkler system, and some landscaping work.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Dennis B.
08/2013
5.0
tree service
+ -1 more
It was a great price, and they did a great job. They were very efficient, and cleaned up after themselves. I would recommend them to others. Jim was very nice and helpful.
Description of Work: They removed 2-3 Stumps, and cut down one tree.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Christi R.
08/2013
4.0
fencing, irrigation systems
+ 0 more
I felt that they didn’t really listen to what I was needing, and he was only at my house for about 7 minutes. I was impressed with their proposal, but we decided to go with someone else.
Description of Work: They gave us an estimate for our sprinkler system and whole new fence.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Judi R.
08/2013
5.0
irrigation systems
+ -1 more
They gave me a detailed outline of the sprinkler system. They were not pushy and they were very professional. I would consider using them for work in the future.
Description of Work: They gave me an estimate on a new sprinkler system.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katy A.
08/2013
5.0
irrigation systems
+ -1 more
It was great, and everything went well. They were on time, and everything looks good. I would recommend them to others. Everything was good overall.
Description of Work: They installed a new sprinkler system in the front and back yard. They also put in a foundation drip.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Catherine B.
08/2013
5.0
irrigation systems
+ -1 more
It was great. They didn‘t charge me anything to fix the sprinkler head. The price was very reasonable. They were prompt, courteous, and did their job. I would recommend them to others and have.
Description of Work: They installed a sprinkler system in the front and back yard. They also have fixed a sprinkler head.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John W.
08/2013
5.0
irrigation systems
+ -1 more
They were very professional and responsive.
Description of Work: He gave me an estimate on a new sprinkler system.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda B.
08/2013
5.0
irrigation systems
+ -1 more
They did a very nice job. They were on time, and did what they said they were going to do. They back up their work. I was very pleased. Their prices are very reasonable. I have recommend them to others.
Description of Work: They installed a new sprinkler system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
anna J.
04/2013
5.0
irrigation systems
+ -1 more
Great experience coming back out to do some adjustments which he was very nice about mike did a great job educating me on how to use the system will use them again He called my husband this morning and is coming out tomorrow some of the confusion maybe my fault, will update after all is done Bought gold package system from him great pricing love the design coming out in two weeks to do the job
Description of Work: Very professional great prices coming out in two weeks to install
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,700
bobby J.
03/2013
2.0
irrigation systems
+ -1 more
We called first to schedule the annual inspection. No one returned our call. Called a second time to schedule the inspection and to also schedule a time form them to come out and move three sprinkler heads that are in a area where we plan to build a new shop. This time we received an e-mail stating that a man named Louis would contact us. We ended up calling him. He told us they would come by on Wednesday 3/27 to see what we needed done and then would be out on Monday 4/1/13 to do the work. Louis did not show up on Wednesday. I called Louis Wednesday night and he said they would be out Monday to do the work requested. I asked that he call me if they could not make it on Monday because I needed it done ASAP. Louis called today and said they would not be doing the work and he gave no reason for not doing the work or the inspection. Jim Wood never contacted us again after the intinal instalation and Louis did not speak good english and to say the least was very hard to understand
Description of Work: Move or remove three sprnikler heads and perform the annual inspection we were promised when the system was installed which is also stated on the contract.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,000
Response from Woods Sprinkler Installation
The customer required us to come out to do non-warranty work at a specific time and date. The repairman was already booked at that specific time, and offered to come the following morning. The customer then complained to Angies list, without ever contacting my office. The customer made remarks that were deemed by my office as racist.
Ellen L.
10/2012
5.0
irrigation systems
+ -1 more
The crew showed up right on time and completed the job even more quickly than estimated. They placed five stations throughout my yard and guaranteed full coverage. When they were done, they turned the system on to show me how to work the controller. I was thrilled with the amount of water that I got from the system. It will be such a pleasure to only have to run the system for 15 mins. per station 3 times a week instead of the hours and hours and hours I was having to water in the past. Can't wait to see the smaller water bills, too. Thanks to Jim, Mike and the gang for a job well done.
Description of Work: We had put in a sprinkler system ourselves 25 years ago when we were one of only a handful of houses on our street. Since the area has built up incredibly since then, the water pressure has dropped and we've had difficulty getting the sprinklers to water adequately. Well, after many years of dragging hoses and manual sprinklers, we finally bit the bullet and decided to have a professional system installed. Got three quotes and decided to go with Woods Landscape & Sprinkler Service. Not only was their bid competitive, it was by far the most professional quote (included a computerized drawing of our home with placement of all stations / heads) and they were able to begin work in just a couple of days.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,886
Response from Woods Sprinkler Installation
Thank you for the positive response. It was great working with you.
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Service Categories
Lawn Irrigation,
Landscaping,
Holiday Decorating,
Tree Service,
Masonry,
Fencing,
Fencing Driveway Gates,
Landscaping - Lighting,
Pavers and Hardscaping,
Lawn and Yard Work
FAQ
Woods Sprinkler Installation is currently rated 4.6 overall out of 5.
Woods Sprinkler Installation accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa