True Plumbing

They did a great job. It was well priced.

I guess their promptness stood out. No, I would not consider using True Plumbing again. They're a little bit pricey.

unknown

Very professional and integrity in all services. Referred by our church and we were very pleased and impressed to find a Contractor who was honest and did top quality work.

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They arrived on time, gave an estimate of $750 to replace the water line to the refrigerator under the house for my 95 year old mother. My (deceased) father many years ago ran a line under the kitchen floor. New refrigerators don't have the same type water connection so we had it replaced. He had drilled a hole in the pipe to attach a water line, so they replaced that section of pipe. The work took around 3 hours. The men had to go get parts. They completed the work and mother gave them the 20% off coupon (Senior Discount of 20%) which seemed to surprise them. One of the plumbers wrote "includes 20% discount" on the invoice and gave it to her. Mother wrote them a check for the full $750 amount. When I protested, the plumber suggested calling the office and speaking to the owner, which I did the following morning. She seemed like a nice person, and after a brief discussion, agreed to refund mother the 20%. Two days later, mother received the check for $150. The owner remarked that the 20% should not be given on bid jobs and was going to get with their web designer to change the wording on the coupon. Except for this glitch, they were pleasant and did what they said they were going to do.

I ended up having a leak from the base of my toilet that stemmed from continuous plumbing issues that were not ever fixed.The gentleman arrived on time and found the problem and ended up fixing the problem that no other plumber seemed to be able to fix. Which was removing the re-bar. The only down side is the plumber had to come out twice. The good news is we didn't have to dig through the ground but we were able to go through the wall. I would use this service again. Fair straight price.

pipe

this is the second time i used this plumber and the first time was great and very cheap in price, then came the second time as gave directions on the pipe reversal on my house and even marked clearly on the pipes ,total ignored it and started send the drain snake all in the house making lots of noise and shake counters, if he would have taken my advise he could have been done sooner, also watch out they started charge a $15.00 gas fee for going less than 3 miles,

I called True Plumbing to set the appointment and they were able to come out first thing the next morning. I had called several other companies but was told it would be several days before they could come out. Eric showed up on time and completed the job in less than an hour. The price was more than I was expecting ($10 for 3 slip nut washers, $15 fuel charge, $99.50 for labor). We live in Keller so I did not understand the fuel charge. We had a coupon for 20% off so that helped a little.

They were very good and I would recommend them.

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