About us
Business highlights
21 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Reviews
2.45 Reviews
Showing 1-5 of 5 reviews
Phree P.
06/2024
irrigation systems
+ -1 moreSeveral years ago I requested an estimate for sprinkler repair from Lisa Graham. I went in the house while she evaluated my lawn and when I came back outside her guy had dug a trench without my ok. When I questioned her about it she told me not to worry about it. I figured it was on her. My mistake I eventually hired her. Afterwards, there were daily problems and issues. Her truck broke down, her boyfriend had a regular 8 - 5 job so she couldn't make it here, she broke a tooth, she got sick, her horse got sick, her back flow guy lost his license, on and on. This was in 1.5 months time. In the meantime, after we had a contract, she started double charging me and changing the contract saying she was giving me a discount so I owed her more. She claims to be a licensed contractor of which there is no such thing in Texas along with being a plumber. She is not licensed with the TSBPE. Before this she went by the name of Elizabeth Garland as a cosmetologist in Houston.
Description of Work: Sprinkler repair
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$2,000
Leslie W.
07/2020
landscaping, irrigation systems
+ 0 morePerfect! Lisa & her crew came the same day & replaced he controller. Then the tested all the zones & replaced numerous heads, sprayers & risers. All work completed with 2 hours of arrival.
Description of Work: Lightening knocked out irrigation controller.
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Yes, I recommend this pro
$800
Bud S.
10/2017
irrigation systems
+ -1 moreIt went well. The tech worked his butt off and found plenty of things to fix. Once finished he presented the invoice. When I pulled out my credit card he sheepishly told me that TerraScape didn't accept credit cards. A fact neither he, or wonder Lisa Garland, offered to provide prior to arrival. I haven't written a check in over 3 years. I know this because I had to conduct a long search to locate a checkbook and found the last entry was make in 2014. Checks are a thing of the past TerraScape! Join us in the 21st century. I find businesses that don't accept checks suspicious. Had I know TerraScape didn't take checks they'd never have stepped foot on my property. Check the BBB site on TerraScape before you call them.
Description of Work: Replaces to sprinkler valves and repaired one leaking line.
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$639.24
Donna B.
09/2015
irrigation systems
+ -1 moreunknown
Description of Work: when I set up the appointment I told them there was a leak on the side of the driveway on those sprinklers. When they came out on the Friday before Labor Day they were to be here at 1 o'clock. They called and said it would be 2:30. They replaced 3 heads which I can do myself and when I got home I had just missed them by 10 minutes. I tried calling the office but their answering machine was full. I called the number that they called on to say they would be late and got a callback. I explained that we had the same leaking problem that I had told Lisa about and needed them to come back and fix all these leaks. Since it was Friday before Labor Day he had dinner arrangements and promised to be back first thing the following Tuesday. Got a call that it would be around one due to scheduling issues. I still have all these leaks from Friday. When we talked and I showed him how the sprinkler heads were bubbling around the heads he said that's a valve problem. Found the valve, replaced it and sprinklers are working now. However, my first bill was $251 and change and they replaced 3 heads, and risers. The second bill for a final fix was $262 and change. I do feel that replacing 3 sprinklers and a valve shouldn't have cost over $500 and should have only taken one service call. I didn't have to pay for the second travel charge of $67.50.
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Terry F.
07/2013
irrigation systems
+ -1 moreThey were unable to diagnosis what worked and what didn't and what to do to repair it .Spent part of one day and part of the next day trying to figure out how to put sprinklers back how they were and what to charge me .Every thing was 3 way debate between boss and 2 helpers .I couldn't understand all the confusion. They finally gave up and didn't charge me anything even though i tried to pay them something. Felt bad letting them go because they did try for so long a time .
Description of Work: Tried to repair my water sprinklers after pool installers tore 3 sections out of back yard and failed.
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Contact information
unknown, Fort Worth, TX 76244
tscapeirrigation.comService hours
Sunday:
ClosedMonday:
7:00 AM - 5:30 PMTuesday:
7:00 AM - 5:30 PMWednesday:
7:00 AM - 5:30 PMThursday:
7:00 AM - 5:30 PMFriday:
7:00 AM - 5:30 PMSaturday:
7:00 AM - 5:30 PMLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Irrigation,
Landscaping,
Pavers and Hardscaping,
Landscaping - Lakefront
FAQ
TerraScape Irrigation is currently rated 2.4 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:30 PM
Tuesday: 7:00 AM - 5:30 PM
Wednesday: 7:00 AM - 5:30 PM
Thursday: 7:00 AM - 5:30 PM
Friday: 7:00 AM - 5:30 PM
Saturday: 7:00 AM - 5:30 PM
TerraScape Irrigation accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, TerraScape Irrigation does not offer free project estimates.
Yes, TerraScape Irrigation offers eco-friendly accreditations.
No, TerraScape Irrigation does not offer a senior discount.
Yes, TerraScape Irrigation offers emergency services.
Yes, TerraScape Irrigation offers warranties.
TerraScape Irrigation offers the following services: Sprinkler repairs Sprinkler Installation Sprinkler Designs Landscape Designs Outdoor lighting Designs Outdoor lighting repairs Outdoor lighting Installation
Contact information
unknown, Fort Worth, TX 76244
tscapeirrigation.comService hours
Sunday:
ClosedMonday:
7:00 AM - 5:30 PMTuesday:
7:00 AM - 5:30 PMWednesday:
7:00 AM - 5:30 PMThursday:
7:00 AM - 5:30 PMFriday:
7:00 AM - 5:30 PMSaturday:
7:00 AM - 5:30 PM