ceramic tile, flooring contractor, hardwood floor, remodeling, home remodeling
+ 3 more
It could not have gone worse. The work was poorly performed. They did not complete the job. They did not show up when they said they would. They were completely unprofessional and not willing to work out problems as they arise. They walked off the job incomplete, yet sent a bill for the entire amount. I had to complete the work. The experience with the Slaters was unprofessional and argumentative. Not a good experience at all. And now I have to spend more money to complete the work.
Description of Work: Bathroom remodel
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$35,000
CHRISTOPHER V.
12/2017
5.0
flooring contractor, hardwood floor
+ 0 more
Outstanding - work was done on time and on budget . The crew was great and their work excellent .They were polite , punctual and did a great job cleaning up. Slater Flooring & Design is a great company to do business with and I highly recommend them.
Description of Work: new hard wood floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,400
Dan A.
09/2017
5.0
flooring contractor, hardwood floor, remodeling, home remodeling
+ 2 more
Great. All work was completed on schedule at a very fair price.
Description of Work: Previously, Gary Slater's team did an excellent job installing wood floors. 15 years later, it still looks great. Two weeks ago, I called Gary to make some repairs in my elderly mother's home. While coordinating work schedules with the caregiver, a damaged shower floor was replaced with new tile and sealed. A new shower head was installed in both bathrooms and a grab bar was added to a shower. In addition, Gary agreed to repair a wooden screen and stain damaged areas around some old windows. The work quality on everything was excellent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from SLATER FLOORING & DESIGN
Thanks Very Much [Member Name Removed]................... !!!!!
Billinda O.
02/2016
5.0
flooring contractor
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from SLATER FLOORING & DESIGN
Thanks very much [Removed Member Name] It's a pleasure to work with you and [Removed Member Name]!!!
Greg S.
12/2015
5.0
flooring contractor
+ -1 more
unknown
Description of Work: The date of service was August of 2015.
Rating Category
Rating out of 5
Yes, I recommend this pro
June S.
01/2015
5.0
carpet installation, flooring contractor, remodeling, home remodeling
+ 2 more
Very good experience from start to finish. Quality work with an experienced crew. Gary worked with my schedule and was very thorough in communicating the timing of the various aspects of the job. The project started and ended on time. Very pleased.
Description of Work: Partial remodel of bathroom and carpet repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Gary S.
12/2014
5.0
flooring contractor
+ -1 more
Perfect. It could not have gone better. Faye helped with the design and picking out tile, grout and the like. Gary was perfect in all respects.
Description of Work: Remodeled the entire bathroom
They're excellent. They helped me with the design and picking of colors. They did an excellent job all the way round. Their people were very professional. They did high quality work. I had no complaints at all. They were reliable. They did the work in the time frame that they quoted. They stuck to the estimate they gave me. I would absolutely use them in the future.
Description of Work: We used Slater Flooring & Design. I had hardwood floors installed upstairs. I had a carpeted runner put on my hardwood stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from SLATER FLOORING & DESIGN
Thank you for the great rating. It was a pleasure to work with you and we are happy that you love your new flooring!
Rick D.
08/2014
5.0
flooring contractor
+ -1 more
unknown
Description of Work: Master Bath Remodel |Truly satisfied with the remodel!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CHRISTOPHER V.
12/2012
5.0
flooring contractor, hardwood floor
+ 0 more
Outstanding . Gary gave us an estimate last thursday and started work monday 10 december and finished today 11 december . Gary's crew did a great job installing a hardwood floor in our livingroom and dining area. They left the area clean and finished ahead of schedual.For all the work they did the price was very reasonable. I STRONGLY RECOMEND THEIR SERVICES.
Description of Work: Installed hardwood floors in livingroom and dining room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,600
Response from SLATER FLOORING & DESIGN
Thank you so much for your kind review. It was a pleasure working with you and your lovely wife. We hope you'll enjoy your new flooring. Please call us again if we can help you in the future.
CAROL R.
11/2012
5.0
remodeling, home remodeling
+ 0 more
We were very pleased with the work from start to finish. We were given a detailed estimate based on what we asked to have done, the crew showed up when they said they would, the project was done when promised, and the estimate was accurate. We will definitely call Gary for the next project.
Description of Work: Mr. Slater and his crew remodeled the living room, dining room, a bedroom, and a bath. The work encompassed some sheet rocking, restoraton of wood flooring, and completely remodeling a bath and a laundry room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from SLATER FLOORING & DESIGN
Customer, We can't thank you enough for the wonderul review. It was a joy working with you both and look forward to more projects in the future. We hope that you have a happy Thanksgiving and a very wonderful holidays and new year. Thanks!!!!!!!!!!!!!! Gary
Les R.
11/2012
5.0
carpet installation, ceramic tile, flooring contractor, hardwood floor, home remodeling
+ 3 more
Gary's crew was excellent. They arrived on time, were neatly dressed and carefully prepared my home for the work. When they were done two days later, they cleaned up completely and removed all leftover materials. What a great job!
Description of Work: Installed a hardwood floor in the living dining room...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
Cindy P.
05/2012
5.0
ceramic tile, flooring contractor
+ 0 more
I recommend them. They are meticulous and they do a great job. They are not happy until the customer is happy. It's corny but it's true. They weren't inexpensive but this type of thing isn't cheap.
Description of Work: I used Slater Flooring and Design two years ago. They put a kitchen backsplash and tile flooring.
Gary and the installers arrived on time - every time - and made sure that every aspect of my job went well. He helped us redesign some of our tile layout which saved us some real money. He also worked closely with our general contractor to make sure we met our schedule requirements. The tile installer in particular was really exact, careful and exceptionally clean. The hardwood scraping was a three-day effort, and the crew was very careful throughout the house. This was REALLY a great job, very well done and priced aggressively. Slater Flooring's pricing was more than fair, and Gary's willingness to come back and put quarter round moulding at the baseboards (not originally priced) with very little notice was really appreciated.
Description of Work: We had about 3000 square feet of hand-scraped hardwood flooring installed in our house, plus 750 square feet of interior tile floors, 1000 square feet of exterior tile work (patio and front entrance) as well as tile showers. Also, Slater Flooring provided glass shower doors and mirrors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50,000
Response from SLATER FLOORING & DESIGN
We truly appreciated your comments and are happy you are pleased with the results. It was a pleasure doing business with you!
Bill M.
09/2011
5.0
ceramic tile, flooring contractor, hardwood floor
+ 1 more
Gary came to our house and helped us decide the best course of action and materials in order to achieve the look and style of flooring we wanted. He even met my decorator and me at a showroom to pick out tile and wood. Since we installed floors in the entire house, Gary worked with me to understand how I needed to prepare and make arrangements for my family while the work was being done. We also had to coordinate dates because we were having the house painted directly after the floors were put in. Gary and his team started the project on time and worked hard to finish on time. His team was polite and hard working. We are very pleased with the work from Slater Flooring and would recommend them to others.
Description of Work: Leveling of floor. Installation of wood floor and ceramic tile floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
Jay L.
10/2010
2.0
carpet installation, ceramic tile, hardwood floor
+ 1 more
We have not been real happy with them. Within a month it started popping up two times, they've been out two times but it hasn't solved the problem.
Description of Work: Slater Flooring & Design installed 1300 square feet of new flooring. It was hickory hardwood floors glued down. They also removed ceramic tile in the entry and walk way and carpet to prepare.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$12,500
Response from SLATER FLOORING & DESIGN
Our proposal for wood flooring, dated 11/19/10, described the product that the member had first selected, areas to be installed, what flooring was to be removed and a specific note stating that additional floor preparation may be required at an additional cost. This proposal was rejected. Another wood floor selection was made and another proposal was presented dated 1-28-11. This proposal read the same as the first, with the exception of the new product selected. They accepted this proposal and the product was ordered and scheduled. After removal of the existing flooring, we detected that the slab was very wavy, humps and low places. The only way to properly correct this for wood installation was to level the slab at an additional cost, which was explained to them and accepted by them. This was a slow process because of the drying process. After a few days we started the installation and the floor turned out as level as possible. Everyone seemed to be very happy. She even suggested that she would allow us to bring future customers to view her flooring and we did. She seemed very happy and proud of everything. I received a call later from her stating that she had hollow spots in her wood flooring, which is totally normal for any wood floor installed on a slab, especially with the floating that was necessary. I visited their home, examined the floor and found no popping, cupping any of the wood planks peaking at the edges. We went out and injected adhesive in a few places that was of concern to her and explained that she will have hollow areas just as I do in my own home where we had installed a wood floor. We have had to do this same floating process in dozens of homes because of un-level slabs and all will have hollow spots somewhere in the flooring. We even had to float the entire home of client that visited their home. The member's wear warranty is completely in effect and we warranty any labor issues for one year from installation. I have not received any calls, e-mails or texts about them being unhappy the wood flooring until I was made aware of this report. Thank You, Gary W. Slater Slater Flooring & Design 5344 W. Vickery Blvd. Fort Worth, TX 76107 817-992-4135
FRANCES G.
10/2010
5.0
home remodeling
+ -1 more
Everything went well, Gary sent us to different tile and granite retailers in order to select what we wanted. He came personally and measured the kitchen, checked the ceiling and the lighting to be sure that what I wanted done was possible. He then sent the the granite fabricators to make a template of the counters and two weeks later we had the ceiling, counter, and back splash completed. Everyone that Gary sent was professional and did a wonderful job.
Description of Work: We replaced our kitchen counters with granite, tiled the back splash, raised the kitchen ceiling and installed inset lighting and a ceiling fan, painted the entire kitchen and' routed out' five cabinet doors and installed glass in them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,200
Roger W.
09/2010
1.0
flooring contractor
+ -1 more
Mr. Slater came out and looked at me floor, and stated there's wasnt' anything he could do to repair it, short of replacing the entire floor. I asked him to look at the stairways as well, being I'm looking replace the stairs with wood ones. Mr.Slater took down the measurements, and said he would email me with an estimate, and that was the last I heard from him
Description of Work: Estimate on wood floors refinished and stairs installed.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
1.0
punctuality
5.0
Yes, I recommend this pro
Response from SLATER FLOORING & DESIGN
I e-mailed the Member a general proposal for the stair case, attempting a repair of the wood flooring in the bedroom and replacing the wood floor in the bedroom. It was not a specified proposal because we had no specified selection of a wood for the staircase or not knowing the exact product that was installed in the bedroom. I did "not" follow up with a phone call. That is where I totally dropped the ball. We were out of town for a couple of days and involved with several out of town jobs that required my attention. (NO EXCUSE) I should have called to make sure that the Member did received our proposal. He must have not recieved the proposal due to his response to your survey. Our total business is based on referrals and this is very upsetting to me. I will re-send the proposal after calling to verify the e-mail address on Tuesday morning.
ANDREA R.
08/2010
5.0
flooring contractor
+ -1 more
They did a great job at a reasonable price and were able to get us scheduled pretty quickly. Gary was very responsive and great to work with!
Description of Work: - Repaired carpet in one house we were about to put on the market - Repaired carpet in another house we purchased and moved into
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
CHERIE & BILLY K.
02/2010
5.0
ceramic tile, flooring contractor, hardwood floor
+ 1 more
Gary and his entire team were a pleasure to work with. They showed up on time, worked hard, communicated well, and cleaned up after themselves. We had a great experience and will use them again when it's time to do the kitchen.
Description of Work: Slater Flooring supplied and installed both bamboo and porcelain tile flooring for us. We had bamboo floors installed in two bedrooms, 1 bathroom, 4 closets, hallway, and stairway for $5998. We had the most gorgeous and innovative porcelain tile I have ever seen installed in two large rooms and one large bathroom for $5950. This was a large format tile and once they had removed the carpet they discovered that the slab was not level enough to install this size tile, so they leveled the floor in those 3 rooms for an additional $954. I also had them repair some old grout in one of the bathrooms for $75.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,977
Kathryn J.
08/2008
5.0
flooring contractor
+ -1 more
After a rough start on my part, the installation was perfect. We are very happy with the look and quality of the workmanship. Gary was willing to work with me to make the finished product work in our home.
Description of Work: They installed laminate flooring in the master bedroom. We had just purchased a home with the flooring in the living areas and wanted to install the same product in the master bedroom. We purchased what we thought was the same product at a hardware store. While Gary's crew was there preparing the floor to install, I pulled the product out of the box and it didn't look the same. They waited for me to run back up to the hardware store. I called Gary from the hardware store and told him I couldn't install what I had. I needed to find the same product. He was very understanding and said they would come back when I was ready. I found the product at a hardware store on the other side of town and called Gary the following Monday. He was able to work me in so I could get the floor installed on Thursday before we moved in on Friday.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
LES M.
05/2008
5.0
ceramic tile
+ -1 more
The kitchen, laundry room, pantry and short hallway were fairly straightforward installations. But the half bath presented some challenges because the pedestal sink was attached to the wall and the tile raised the pedestal 3/8 of an inch. The crew was able to handle most of this challenge and Gary had an experienced plumber take care of the rest of the work. The crew worked amazingly quickly and efficiently; without saying a word each knew what was expected. No one stood around waiting to be told what to do. They marked tile, mixed and applied the cement, cut the tile, positioned it with precision and filled in the colored grout. What looked like a 2-day job was completed in a day and a half. Tile cutting was done outside to minimize dust accumulation. On the first day they worked until all the tile was laid. On the second day they worked on the grout and the pedestal sink. The lead man of the crew said he had worked for Gary for 10 years. The experience showed in the quality of the job.
Description of Work: Gary Slater s crew of three removed our vinyl floor, removed the adhesive under the floor and disposed of the Vinyl. They then replaced the old flooring with the ceramic tile and grout we selected. New tile was placed in the kitchen, laundry room, a pantry, a short hall way and a half bath. The work also entailed moving three heavy appliances, a pedestal sink, a toilet and some carpet work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,590
FRANCES G.
02/2008
5.0
ceramic tile, flooring contractor, hardwood floor
+ 1 more
The work went very well. Mr. Slater is an excellent measurer for installation and provides an excellent installation crew. He also gave excellent advice on flooring colors and styles to go with the house. He warned us continually that we may need to float the floors in all areas so we would not be surprised at the additional work, and therefore the work took several additional days, however the floors are just beautiful.
Description of Work: Mr. Slater replaced the wood flooring in the kitchen with tile and replaced the carpeting in the living room, dining room and foyer of our house with wood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,634
GAIL K.
01/2007
5.0
carpet installation, flooring contractor
+ 0 more
The work went very well. He moved up the date of installation to a Saturday to accommodate our moving needs when the kitchen remodeling company ran overtime on their work. Mr. Slater is an excellent measurer for installation and provides a good installation crew. I have used his services many times over the years before he created his own company recently. He also gave excellent advice on flooring colors and styles to go with the kitchen cabinets and wall paint colors we had selected.
Description of Work: Mr. Slater installed laminate flooring in the entryway and sun room of our condo, carpeting throughout the rest of the house, and vinyl in the utility closet.
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Service Categories
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Kitchen and Bath Remodeling,
Carpet Sales and Installation,
General Remodeling
FAQ
SLATER FLOORING & DESIGN is currently rated 4.7 overall out of 5.
SLATER FLOORING & DESIGN accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, SLATER FLOORING & DESIGN does not offer eco-friendly accreditations.
No, SLATER FLOORING & DESIGN does not offer a senior discount.
No, SLATER FLOORING & DESIGN does not offer emergency services.
No, SLATER FLOORING & DESIGN does not offer warranties.
SLATER FLOORING & DESIGN offers the following services: ALL TYPES OF FLOORING AVAILABLE, HARDWOODS, LAMINATES, CORK, CERAMIC TILE, AND CARPETING & BATHROOM AND KITCHEN REMODELING.
We offer all types of flooring except stained concrete