The helper had never torn out a door frame but did it on his own, because Mr. Morton did not show up on time. He did a good job. The door was replaced level, but they did no clean up. I felt they should have cleaned up and carried off the door for me for the price charged. I was left to clean up the mess inside and out and regrout a half-inch space between the bottom of the door frame and the entry tile. I am still trying to get rid of the door.
Description of Work: The name of Mr. Morton's company is Good Samatian Handyman Services. He removed a door between the house and garage and replaced it with a new door February 2, 2006. His helper arrived at the scheduled time; Mr. Morton arrived about 30 minutes later. They took the security magnets out of the old door and installed them in the new door, but charged extra, and installed a new door knob/deadbolt. I cannot use the deadbolt because I don't have enough strength to pull the door toward myself to engage it. I had Mr. Morton come back to move the plate, but he said the door might rattle if he did, so I did not have him move it. They did not clean up after themselves and did not carry off the old door and frame. I had not asked if they would so I share the blame.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$220
SHANNON W.
10/2004
5.0
doors
+ -1 more
RANDY PROVIDED QUICK AND FRIENDLY SERVICE. MY FRONT DOOR WAS INSTALLED PERFECTLY, VERY PROFESSIONAL AND REASONABLY PRICED.
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Service Categories
Doors
FAQ
RANDY MORTON is currently rated 4 overall out of 5.
No, RANDY MORTON does not offer free project estimates.
No, RANDY MORTON does not offer eco-friendly accreditations.
No, RANDY MORTON does not offer a senior discount.
No, RANDY MORTON does not offer emergency services.