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PoolMasters Inc

Pool and Spa Service, Deck Maintenance

About us

Pool Masters, Inc., is a locally owned and operated business. We take pride in every job we do and guarantee 100% customer satisfaction. Call today for a free and fair estimate! Affiliation : National Swimming Pool Foundation (NSPF) Affiliation : Certified Pool/Spa Operator

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Test Water: Weekly for Chlorine, pH and Total Alkalinity (Chemicals Included) Test Water: Monthly for Calcium Hardness, Cyanuric Acid (Stabilizer), TDS. Check Salinity level on salt water pools / add salt as needed (160 lbs year included) Adjust Chemicals as Required Empty Skimmer and Pump Baskets Clean automatic cleaner bags and filter screens Brush pool walls, tile, steps, benches, etc... As needed Skim pool & spa surface Vacuum or leaf master pool/spa as needed Backwash D.E. filters an

Services we don't offer

ABOVE GROUND POOL SERVICE IS NOT PART OF OUR SERVICES AT THIS TIME, OUR APOLOGIES.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
20%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.3
value
4.0
professionalism
4.0
responsiveness
3.8
punctuality
3.7
Showing 1-5 of 5 reviews

James K.
11/2013
3.0
pool cleaners
  + -1 more
We used this company for weekly full service pool cleaning. The quality of work started off good, but then dropped off over time. Our issues were- very little communication, never knew what had or hadn't been done to the pool. At one point we fixed some tile ourselves and left the pool level down so grout could cure. We emailed and called the owner so he could tell his tech NOT TO FILL THE POOL...it got filled anyway with the hose left unattended! Cleanings were not super regular, set day was Friday but multiple times there was some issue and it wouldn't get done until the following week. Very expensive for low quality of service!
Description of Work: "Weekly Full service pool maintenance"

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$172.12

Diana M.
04/2013
5.0
pool cleaners
  + -1 more
Our pool has never looked better. Our service tech Luis, is great. Would refer this company to all my friends.
Description of Work: Hired company to do weekly service and install a part for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Cayli B.
04/2013
1.0
pool cleaners
  + -1 more
and they never responded.
Description of Work: I emailed them inquiring about their pool cleaning service

Rating CategoryRating out of 5
responsiveness
1.0


Response from PoolMasters Inc
We never received an email or any communication from this person, do not know who they are and we get an F are they serious?? Angies list please remove this as we don't even understand how a company can get an F for something we never even knew about or did, wow! We will be calling the office in the morning of Angies list to get this outrageous review removed.

Ashley B.
01/2013
5.0
pool cleaners
  + -1 more
Scott was great! I called him first thing in the morning because I had noticed my pool pump wasn't running (temps were below freezing). He quickly gave me some ways to check the freeze protection system when I got home. By the time I was able to get home and perform said tests it was and quot;after hoursand quot;. The tests didn't work and I sent him a text message. He quickly responded with another couple if options. After texting back and forth the freeze protect is working again!!! Many thanks to Scott for being patient while I messed with the system!
Description of Work: Freeze Protect not working
Rating CategoryRating out of 5
Yes, I recommend this pro

Catherine B.
01/2012
5.0
pool cleaners
  + -1 more
Terrific experience. I did not have good experience with the company that installed my pool and needed an extensive initial cleaning and chemical service upon returning home from an out of town trip. I called scott Friday night, he was there on Saturday and has been super responsive. This company now takes care of my pool weekly.
Description of Work: PoolMasters, Inc. - pool deep cleansing and ongoing service. I pay $150 for monthly service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

    Contact information

    7329 Bramblewood Rd, Fort Worth, TX 76133

    www.poolmasters.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 3:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Deck Maintenance

    FAQ

    PoolMasters Inc is currently rated 4.2 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 3:00 PM

    Saturday: Closed

    PoolMasters Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, PoolMasters Inc offers free project estimates.
    No, PoolMasters Inc does not offer eco-friendly accreditations.
    No, PoolMasters Inc does not offer a senior discount.
    Yes, PoolMasters Inc offers emergency services.
    Yes, PoolMasters Inc offers warranties.
    PoolMasters Inc offers the following services: Test Water: Weekly for Chlorine, pH and Total Alkalinity (Chemicals Included) Test Water: Monthly for Calcium Hardness, Cyanuric Acid (Stabilizer), TDS. Check Salinity level on salt water pools / add salt as needed (160 lbs year included) Adjust Chemicals as Required Empty Skimmer and Pump Baskets Clean automatic cleaner bags and filter screens Brush pool walls, tile, steps, benches, etc... As needed Skim pool & spa surface Vacuum or leaf master pool/spa as needed Backwash D.E. filters an
    ABOVE GROUND POOL SERVICE IS NOT PART OF OUR SERVICES AT THIS TIME, OUR APOLOGIES.

    Contact information

    7329 Bramblewood Rd, Fort Worth, TX 76133

    www.poolmasters.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 3:00 PM
    Saturday:
    Closed