PATE AIR CONDITIONING & HTG

It was a complete new system, the last air conditioner installer messed up our system downstairs and they came and fixed it, put a new compressor in and ran all new duct work.

Technicians are professional and friendly. They arrive when scheduled and make sure your system is working correctly.

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Removed and replaced 5 ton Rheem AC unit with Lennox XC16 system. Fast, friendly installation. Fair pricing No complaints of any sort. (Also replaced air handler and thermostat - House is total electric. Air handler includes 20 KW heating elements)

The technician was courteous, professional and knowledgeable. He arrived early after calling me to ensure it would be ok. He completed the work much quicker than I thought it would take. The company is very good at reminding the customer of the appointment and letting them know when the tech is on the way out. I have used this company for several years now to service and maintain my HVAC system.

Called at 1230 and by 1400 the technician was there and all was repaired, House was 86 degrees by then so the quick response and repair of an 18 year old system was awesome!!

They always do a good job for me. I like them because I can call them and they will go right out. They know my property and I can trust them even though I am a long way away from them. I can call them and they know right where to go. They called me and informed me what needed to be done. I gave them the okay so now they have gone back to do what has to be done. One of best things about them is that when I call them they send someone out pretty quickly like within a day even if they can't do the work on that day. They come out and make an estimate and see what they would have to do. Their prices are reasonable. They are friendly, reliable and honest. They inform me about the problem and don't try to oversell any services. They have kept my air conditioner going for a long time. They accept credit cards.

It was a good experience with them. They were very responsive when I called them. I never had to leave a message, they always answered the phone. They came the same day when they could. When they came, they were always very friendly. They didn't try to take advantage of us. I would use them in the future.

awesome job guys....cannot begin to tell how much i appreciate your promptness and professionalism for getting the job done.i know if i have any a/c needs in the future i am calling you guys. from darla at the office to ray and his crew in the field they treated me like family.. my husband and thank you.

Let me say this now - my AC is working. Mr Pate came out - told me I needed a new system - told me I needed to move this new system to another room - He gave me a ridiculous price for a new system. When I told him, well my a/c is working - it is just not really, really cooling like I would like - can you just service it for now because I really do not have that much money to spend on a new system as I am having to almost gut the house and replace everything else, i.e. old rotted floors, had to have a new roof for the insurance company, plus just had the foundation repaired. He told me NO - he would NOT service this system - there was nothing he could do. Well, what does this tell you - he wants you to spend over 7-8K on a new system but he will not service your existing system?????? No thanks - I believe I will continue looking for an honest repair person. All he would have had to do was come and clean the coils, check the freon and perhaps this old system can make it another year until I get the funds for a new system. If there are any honest A/C people out there that can come and service my system, as I told Mr Pate - the previous owner neglected the system I feel for years. All I wanted him to do was to check the coils, the freon and run through the system and he refused - said my coils "MAY" fall apart if he tried to clean them. Any honest A/C people out there. He also assumed I lived in the city limits, which I do not and added a permit fee along with a twice a year service contract on top of everything else. What - a twice a year service contract - well if the system has a 10 year warranty - why would I need a twice a year service contract. Come on......... I am a woman, but I am not stupid or naive! Please contact me if you are an honest a/c technician NOT just rrying to sell me a new system and make ALOT of profit in doing so. C.Wilson - 817-736-0836

This was our third time that we had Pate out for various service. Every time they are very responsive and their prices are very reasonable. I would definately recommend them to anyone that needs someone that they can trust.