I called her to get an estimate for cleaning services for my business and schedule a cleaning. At first she wanted to charge me what I thought was too much for the amount of space I have, so I thanked her and hung up (or her daughter since she does not speak English). A few minutes later I received a call back from her daughter saying that Maria would clean my business for what I had estimated the cleaning to be and we set up services for 10am on Saturday. Very quick turnaround and I really needed it cleaned by Monday. I turned down 2 other companies because she was coming this Saturday and I had already scheduled with her. Saturday came and I went over to my business by 10am and waited. And waited, and waited--for an hour for her. She never called or showed. When I called her daughter, she said that Maria was ill and could not come. I explained how I do not live there, therefore rearranged my whole morning schedule to meet her over there and I was very disappointed in the professionalism that they displayed. Her daughter was very flippant as she said "okay...well, sorry". I will not be using her after all for any services and would not recommend her to anyone--especially if you are really counting on her for a particular date/event.
Description of Work: No services were actually performed because Maria did not call to reschedule or show up at the time she said she would. Very unprofessional and I will not be rescheduling with her again.
Rating Category
Rating out of 5
professionalism
1.0
punctuality
1.0
Jennifer M.
07/2010
5.0
house cleaning, home child care
+ 0 more
She was refered to me by a friend who she has worked for 9 years as a nanny/cleaner. With the downturn in the economy some of her longtime regulars are having to cut back on her days. She is an absolute jewel-Maria is very sweet, honest and dependable and does great work! Highly, highly recommend!! Maria's English is limited but she understands well. Her daughter's number is 817-658-6833 and she is always happy to translate.
Description of Work: She cleans my home-3400 sq ft. Maria will make beds, do laundry, she even cleaned my garage:) She cleans once a week but is very flexable-weekly, monthly, one time. She also is a great nanny/babysitter-my kids love her:)
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Service Categories
House Cleaning,
Child Care - Family/In Provider Home
FAQ
Maria's Cleaning Services is currently rated 4.3 overall out of 5.
No, Maria's Cleaning Services does not offer free project estimates.
No, Maria's Cleaning Services does not offer eco-friendly accreditations.
No, Maria's Cleaning Services does not offer a senior discount.
No, Maria's Cleaning Services does not offer emergency services.
No, Maria's Cleaning Services does not offer warranties.