LONESTAR STAINED CONCRETE

Description of Work: Epoxy stain in new build of garage and shop

Description of Work: Complete redo of all downstairs floors in my home.

Description of Work: Concrete Engraving a vertical concrete wall approximately 70 feet long, 10 feet high and 12 inches deep. My dealings with Lonestar Concrete have been horrendous. I would never recommend them to anyone for anything. They have lied, deceived, and their quality of work was beyond poor. In the beginning, they appeared to be very interested and conscientious and have expertise. When it was all said and done they were not conscientious but sloppy and things were done “halfway”. To say that mediocre was there standard for their work is an understatement. I definitely felt like I was sucked in to believing I was dealing with quality people when in actuality they were at the bottom of the barrel. The owner, Brad, loves to hear himself talk and thinks very highly of himself and has no desire to listen at all. He wants to do ALL the talking ALL the time. The project became HIS. He acted like this retaining wall was HIS and HIS ideas were all that mattered. The conversations I had with his foreman, Gene, became a matter of memory loss for Gene. I would talk with Gene about things and talk with Brad about things and both of them had selective memory and later, it was clear neither one of them were talking to each other. When it was all said and done their workers left trash everywhere, there was no clean-up, two of the aspects of the job that had been discussed were not addressed and not finished. When I approached them about these two parts of the job that were not done they said it was not part of the contract. It was a cop-out and a “gotcha”. I’ve been disappointed in contractors before and there always seems to be some little detail that is left out so I have learned by doing to be very methodical, write things down, discuss and communicate thoroughly. So, for as much as I tried to be thorough and complete it was still a project where “half-assed” was the standard for the contractor I chose. Brad had told me the job would take 5 days then he told me he should be done in 4 days. Well, that didn’t happen. Weather was a factor for only one day and the job took them over 2 weeks. Every time I called to follow up on something they acted like it was complete aggravation to talk to me. They did not keep me in the loop and basically had the attitude of “standby, we’ll be done when we are done and never mind what I told you in the beginning”. It was clear that he was juggling jobs and his workers. There were two days they didn’t even show up (on my days off). On the surface the job looks great but there are structural issues that will continue to be a problem that they did not address. These problems were minor and required very little attention. But, going unaddressed will deteriorate the work that was done so now I will have to hire someone else to come and clean up their mess. The job was engraving a vertical wall that was approximately 70 feet long and 10 feet high. The original design plan changed because the stencil form was so large. I was fine with the design change but it was still a little fluid and a work in progress so decisions had to be made along the way about the final design. Brad always tried to make the wall “HIS”. When I told him I wanted part of the design turned on the diagonal he dismissed me and had his worker do what “HE” wanted. Well, after the fact, it can’t be fixed. It’s not like paint it’s engraving. When the design had to be changed I was at work. I tried to be there on the days they worked but it was so sporadic when they were going to show up it became impossible. I have 3 days off during the week but it was clear they wanted to work without me being there. Brad calls me at work and tells me about the change and tells me about his idea. I was okay with part of it but this project was so big and such a “one-time shot” that I wanted to be part of the decision making on the front side and not on the back side when there would be no fixing any mistakes. I made arrangements to come home for a few minutes and we spoke about the design. We agreed on part of and the rest remained fluid as a work in progress. When it was all said and done, I was very pleased with the final design but it was h*** getting there. In the end Brad told me they had done a lot more work than what was initially bid and I told him that was not the case. The way I figured, the design I got was a little more than half of what I would have gotten on the other design but here again it was Brad being Brad trying to make himself feel like the big-man and that he was doing me a favor. Originally, the wall had a lot of greenery/shrubbery on it that had grown up (intentionally) from the flower bed below. There is a French drain underneath that flowerbed. Over the years the roots began to be a problem for the French drain so that is when I decided to change the wall. I investigated different options for 3 months and probably talked to about 25 different people. When I met with Gene then Brad I decided I really liked the engraving idea. Anyway, back to the greenery. Anytime, I spoke to them about cleaning off that wall it always included “ALL” the shrubbery including the flower bed. The bed was going to have to be cleaned out to check out the French drain. They were supposed to clean out all the greenery (even from a common sense perspective how could someone think the flowerbed was not included). Continued below...................

Description of Work: Lonestar Stained Concrete put stamped concrete put in my living room. They removed the carpet, did some grinding on the concrete and applied an overlay product and stamped it with a beautiful wood grain stamp. The floor looks awesome. I looks just like old hardwood planks, but its concrete!!! Very easy to keep clean. Just a damp mop and/or dust mop. Very durable, and hold up to kids and large dogs!! Doesn't scratch or fade. I can't wait for the rest of my house to be done inside and outside.

Description of Work: Lonestar was hired to replace our existing pool deck with stamped concrete, and pour concrete on a newly created deck behind the pool.

Description of Work: Power washed driveway. Replaced expansion joints. Repair. Reseal and added anti-slip to final coat.

Description of Work: Formed and poured concrete for a new patio, stamped the concrete with a pattern, stained and sealed the concrete. Overlayed existing concrete to match the new portion.