J & D Interiors Inc

These folks are fabulous. I honestly can not say enough positive things about them. When I brought my oriental couch to them, the wooden oriental base had been scratched and a leg partially broken off. The existing fabric - while once beautifu,l was old and had some small tears. It was badly in need of an overhaul. Because it was such a unique, well made and elegant couch (at one time), it made absolute sense to keep it and have it re-upholstered. However, I wanted to use a fabric that had a more modern and sleek look than what I had before. When I went to J&Ds during my lunch hour one day to look for fabrics, I really hit the jack pot. The designer happened to be there as well as Jane who did a little bit of everything there. They both took the time to help me select a beautiful fabric and also coordinating fabrics to add a pop of color to the couch with bolsters and a long recatangular pillow. I was thrilled at the help they gave me. The fabrics they showed me were exactly in the price range I gave them and their ideas were awesome. I also had an antique chair that was going to be recovered and together we found a beautfiul coordinating fabric for it that we were also using on a bolster pilow on the couch. It took about 5 weeks for them to complete the work - which was fine - they told me this timeframe upfront and I was in no hurry since this was for our study.When they were almost done -Jane called me and told me that if I would bring the small piece of the couch leg that had broken off they would fix it for me. I gladly ran it down. That week they delivered my couch and chair and they were absolutely gorgeous. They had not only beautifully upholstered it but they had repaired the leg and somehow removed all the scratches on the base. It looked like it was brand new. When they delivered it to my home the two gentlemen who brought it out were so nice (looked like they were father and son) The brought me all the left over fabricfrom the chair and pillow that Jane had set aside to send my way in case I could use it. I was so impressed by the job they did. My entire family loves the couch and the chair. I have used J&D for years and will continue to use them as they do consistently do high quality beautiful work. No they are not cheap but they are not overpriced either for the quality of work they do. I love the people working there and I so appreciated the attention and the extra touches they did to make my experience with them so great. I love J&D Interiors and their staff!

I responded to their annual upholstery special in July 2012 to have 3 chairs re-upholstered. i chose one fabric for 2 chairs and another one for the third chair. I left the chairs with them as the fabrics had to be ordered. The first 2 chairs were ready in September and the third chair was not ready until December. The fabrics are lovely; the workmanship is satisfactory to good. My biggest complaint that I always had to call them to find out the status. No one ever called me to tell me they were ready and in December I got a call from someone who said why hadn't I ever picked the last chair up. I said that noone had told me the fabric was in or that it was finished! The reason I said I might use them again is that they carry an amazing selection of fabric.

My experience was frustrating and disappointing. I thought that I had successfully communicated what I had in mind for my chaise, when my designer found a chaise in the showroom that had cushions with exactly the fluff and shape that I wanted. My chaise was delivered with cushions that not only were not fluffy, but literally did not fit into the chair: The work room staff had wrapped my original cushions with three inches of hard foam, and covered them with the new fabric! A different designer arranged pick up of my chaise and shepherded the job through its correction. The designers in J&D work on commission; my second designer knew that she would get nothing for her efforts, but nevertheless was gracious and helpful, and had the chaise re-done to my satisfaction and ready for delivery within a week. My ratings are based on my initial experience. Interactions with my second designer rate an ''A''. However, this was not a complicated job: a redo should not have been necessary.

VERY REASONABLE PRICE AND VERY POLITE.

THEY DO EXCELLENT WORK. THEY FINISHED WHEN THEY SAID THEY WOULD.