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INTREPID SECURITY & PROTECTION

4.8(
11
)

Home Security Systems

About us

Founded in 1998, Intrepid Security & Protection has rapidly grown to become the largest privately owned security and fire alarm company in Texas. Based in Fort Worth, our family owned company prides itself in protecting thousands of homes and businesses across the Lone Star State. From protecting Texas’ most sacred landmark, the Alamo, to providing security for numerous celebrities, our client list includes some of Texas’ most precious assets. We are licensed by the Texas Department of Public Safety Private Security Bureau and the State of Texas Fire Marshal. Each of our handpicked employees undergoes a comprehensive background investigation by the Texas Department of Public Safety and the FBI. Our employees have experience in law enforcement, private security and the commercial fire alarm industry. They receive constant training to keep them up-to-date on new technologies and changes in the security and fire alarm industry. We are the only company in Texas that can provide a full range of services including security systems, commercial fire alarms, concealed handgun training and executive protection services. Intrepid Security & Protection offers you unparalleled customer service. Because we are a family owned business, you deal directly with people who have a vested interest in keeping you satisfied. You will always be treated as a valued customer, not as “just another account”.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial security system installation and monitoring. Commercial fire alarm system installation, wireless monitoring, repair and inspection.

Services we don't offer

Store Bought Camera's

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.811 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
9%
2
0%
1
9%
Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 1-11 of 11 reviews
Luisa G.
05/2019
3.0
home security systems
  + -1 more
DON'T PRINT ANYTHING - I have no idea why you sent this, because they never did any work in any way, never sent a quote, only sent a 1 line email saying they couldn't assist.
Description of Work: No clue why they would say they did any work for me - all they did was send an email saying they couldn't assist with my request.
Rating CategoryRating out of 5
Response from INTREPID SECURITY & PROTECTION
On 5/23/19 you sent us a request stating you had a camera system purchased elsewhere and needed it installed. You also stated that you had plugs outside that aren't working. We simply replied that we don't do this type of work. We aren't electricians. Please refrain from giving us a bad review because we do not do the type of work you requested.
Mike D.
05/2019
5.0
home security systems
  + -1 more
He answered right away, he told me the solutions, he told me what to do to resolve it and one time I get a low battery and he immediately ordered me some batteries and had them shipped right mo my house. And that was a quick resolution. the system works so well.
Description of Work: They install an alarm system in my house and they monitored it.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Louie L.
05/2019
5.0
home security systems
  + -1 more
It was great. Very good.
Description of Work: They did house security.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tim S.
05/2019
5.0
home security systems
  + -1 more
I think they're great. They offer services and techniques that I haven't found in any other alarm company. They're available 24/7.
Description of Work: They've done alarms at my home, my children's home, my ranch and my business (nursing homes). They do my security, fire alarm and video surveillance. They also do silent alarms in my nursing homes.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David K.
05/2019
5.0
home security systems
  + -1 more
Very good! They arrive on time, they've always done what they say they would do and if someone need an alarm, I would always recommend them.
Description of Work: They put in an alarm system years ago, it was 2006 so I've been in business with them for 13 years. and they will continue to monitor the alarm.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim L.
05/2019
5.0
home security systems
  + -1 more
I have been using them for 10 years now and they have been excellent. They are responsive and did a good job in security. Any problem I have, they took care of it.
Description of Work: Security for my business
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Clarence M.
04/2019
5.0
home security systems
  + -1 more
This is the kind of service you can expect from Intrepid. First class, fast, professional, courteous, and the cost of their service/ monitoring is very reasonable. When you get tech assist from the owner (Mike), that is above and beyond! I am an Intrepid customer for life.
Description of Work: Went to Intrepid after ADT tried to rip me off when I had my windows replaced and the sensors needed to be reinstalled. After years with ADT, they wanted to charge me $70 per window (I have over 20). Friend recommended Intrepid, Owner Mukecame out and did most of my windows w/o charge and showed me how to do the rest. Have with Intrepid for years now - first class in all respects. Had a low battery notice on wireless smoke detector today and accidentally set off the alarm. Intrepid immediately notified the fire dept but quickly cancelled it when I called to report false alarm. I asked for an Intrepid tech to call me and Mike himself called five minutes later. Used FaceTime to open detector, change batteries and re-set panel.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tim C.
01/2017
5.0
home security systems
  + -1 more
Everything went well, Mike came to my home to check everything and give me an estimate. Only was I satisfied with the professionalism, I was also happy with the price I was quoted for services as well. ADT literally wanted an arm and a leg. But Mike was able to offer the same services at a much better rate! I highly recommend Intrepid Security and Protection to anyone in the market for Home Alarm services!
Description of Work: Needed a home security/alarm system
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jason D.
10/2010
1.0
home security systems
  + -1 more
Intrepid security had some decent reviews. So three weeks ahead of time I made an appointment for them to come give me an estimate. I took that day off of work, and they never showed up. When I called the office, they said their computer system was down and they were very sorry. They rescheduled for a few days later. This time I made sure they would call me before the appointment. They never showed or called. Frustrated, I tried calling them. No one was answering the phone. Then I sent them an email telling them I was going to give the job to their competitor Smith-Thompson security. Again, no response at all. If this company can't even make their appointments, I shudder to think what it would be like if they were actually monitoring your alarm system. I am glad I at least saw how they do business (or don't) before committing to that kind of money.
Description of Work: No services were performed because they did not show up (twice) for their appointment at my home.
Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
ANDREW V.
07/2007
5.0
home security systems
  + -1 more
They provide a thorough estimate and then send an installer. Since it is a small company, you can ask for the same installer so that you can get to know them.
Description of Work: Intrepid came and augmented our existing alarm after a break-in. They are extremely professional and very responsive. We've used them for two years and have much trust in this company. Highly recommended.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
JOSEPHINE W.
05/2004
4.0
home security systems
  + -1 more
VERY POLITE & CAME ON TIME.
Description of Work: THEY CAME & SET UP HOME SECURITY.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49

    Contact information

    P.O. Box 16003, Fort Worth, TX 76162

    http://www.IntrepidSecurity.net

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded
    Insured
    Licensed*

    Trade License Number
    C09203
    Trade License Authority
    Texas Department of Public Safety
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Home Security Systems

    FAQ

    INTREPID SECURITY & PROTECTION is currently rated 4.8 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    INTREPID SECURITY & PROTECTION accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, INTREPID SECURITY & PROTECTION offers free project estimates.
    No, INTREPID SECURITY & PROTECTION does not offer eco-friendly accreditations.
    No, INTREPID SECURITY & PROTECTION does not offer a senior discount.
    Yes, INTREPID SECURITY & PROTECTION offers emergency services.
    Yes, INTREPID SECURITY & PROTECTION offers warranties.
    INTREPID SECURITY & PROTECTION offers the following services: Residential and commercial security system installation and monitoring. Commercial fire alarm system installation, wireless monitoring, repair and inspection.
    Store Bought Camera's

    Contact information

    P.O. Box 16003, Fort Worth, TX 76162

    http://www.IntrepidSecurity.net

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day