Contractor treated the job as something to be done in her spare time. At first, she said she would have the job completed in two weeks. Using her son and another young man, they came sporadically over the next five months. First excuse was she was hauling horses out of state, another excuse was she got heat stroke, another was her daughter was getting married, another excuse was she became ill, etc. During the entire period she began sanding by hand, found it was too much work and began using a sander, found it was too much work and began using a pressure washer. Her son used an inappropriate tip which caused gouges in the wood and nails to be exposed. When I brought it to her attention she became defensive and used caulk to smooth over the gouges. She only did the east side of the house painting over the damaged wood. She became uncontrollable at times shouting at me over the phone. I released her from the contract to be rid of her. She got away with $975 of my money.
Description of Work: Company was contracted to paint exterior of a 3 bedroom house. Contract stipulated preparation of sanding boards for smooth application of paint, applying primer and finishing with application of customer selected Kelly Moore quality paint. Contractor required payment of half deposit and other half when the job was complete. Contract began on August 1st with completion of December 31st.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$975
Response from FOX ENTERPRISES
I DID EVERY THING THE LADY ASK FOR AND IT WASN'T GOOD ENOUGH. AFTER THE FIRST CONTRACT WAS SIGN WITH A BID, SHE WANTED MORE FOR THE LOW BID THAT WAS GAVE TO HER. A ALL WOOD HOUSE WITH REPAIRS {ROTTEN BOARDS} WE REPLACE THE BOARDS, SCRAPED AND CAULKED THIS HOUSE AND THEN SHE TELLS ME THAT, PAINT THAT'S ABOUT 7 LAYERS IN PLACES, THAT SHE WANTS ALL THE BOARDS SMOOTH. THIS WAS AFTER THE LOW BID I GAVE HER TO BEGIN WITH. AND THE ONLY WAY YOU CAN SMOOTH BOARDS IS APOXIE THEM AND THAT'S EXTRA. THEN SHE DECIDED THAT SHE ONLY WANTED US TO FINISH THE ONE SIDE OF THE HOUSE. MY GRANDFATHER HAS BEEN PAINTING FOR 30 YRS. AND HE WILL SAY THE SAME THING. WHEN I GAVE THIS WOMAN A BID AND BEFORE THE CONTRACT WAS SIGNED, I TOLD HER I WOULD GET TO IT WHEN I COULD, A FEW HOURS HERE AND THERE, BECAUSE I HAD OTHER JOBS TO DO, AND I WAS HAULING QUARTER HOUSE ALL OVER THE U.S., AND SHE SAID NO PROBLEM, SHE WASN'T IN A HURRY. I HAD TWO WITNESS, TO EVERYTHING THAT WAS SAID. SHE WAS CALLING AND HARASSING ME. SHE WANTED A JOB DONE FOR NOTHING. THE $975 SHE PAID PAID FOR BOARDS TO REPLACE ON HER HOUSE, THE PAINT THAT WE PAINTED THE ONE SIDE 4 TIMES AND PAINTED THE FRONT HALF WAY ONCE. WHAT WAS LEFT OUT OF THE ADVANCE DIDN'T EVEN COVER ALL THE LABOR THAT I LOST, PAYING MY 2 WORKERS. EVERY TIME I WAS WORKING ON HER HOUSE, I WOULD SEND ONE OF MY WORKERS TO TELL HER WHEN WE WOULD BE BACK AND SHE WOULD BE RUDE AND MAKE NASTY REMARKS. I HAVE WITNESS ON EVERYTHING. I DON'T DO BUS. ALONE. NO ONE SHOULD.
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Service Categories
Exterior Painting,
Pressure Washing,
Window Cleaning,
Siding,
Roofing,
General Remodeling,
Lawn and Yard Work,
Landscaping,
House Cleaning
FAQ
FOX ENTERPRISES is currently rated 1 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
FOX ENTERPRISES accepts the following forms of payment: Check
Yes, FOX ENTERPRISES offers free project estimates.
No, FOX ENTERPRISES does not offer eco-friendly accreditations.
No, FOX ENTERPRISES does not offer a senior discount.
No, FOX ENTERPRISES does not offer emergency services.
Yes, FOX ENTERPRISES offers warranties.
FOX ENTERPRISES offers the following services: LANDSCAPING, LAWN CARE, WINDOW CLEANING, HOUSE CLEANING, SIDING REPAIRS, ROOFING, REMODELING.