Door Doctors Inc

I called Door Doctors to do some minor repairs on a couple of exterior doors, based on the recommendation of the door-guy at Lowe's. I described (accurately) the work we wanted done when I called. The Door Doctors representative arrived right when he said he would, evaluated our doors, said he thought that he could help us, and said he would give us a bid. We never heard back from them. I called about a week later to remind them, thinking that I might have missed the call or their email went to the SPAM folder. They said they would contact us and I STILL never heard back. I would have preferred for them to just tell me that our job wasn't what they do, or even give an outrageously high bid expecting us to refuse, rather than to be left hanging waiting for a response that never came.

Garage door opener installed Great!

They made and installed a doggy door in 2014 for under $100.00.

These guys did a great job!!! Initially they cut down a big tree and used a stump grinder on the stump and roots in the back yard. This was the in spring of 2012.. The following summer I delt with a lot of sprouts growing that looked like it was from some roots they missed. I kept putting off calling them to come grind the remaining roots. I finally called in late fall 2013. I fully expected to pay because it had been so long. When they showed up, they realized that they missed some roots and the stump hadn't been ground down far enough. So when the guy shows up, I ask him to grind a stump and roots in the front yard (different than the tree they did previously). After finishing the front yard, we moved to the backyard. He must've been there three hours. When i pulled out my checkbook, he said and quot;NO CHARGEand quot;!!!! Great company, great people!!!!

I purchased this Angie's List offer in December, 2012. I wrote a bad review because they could not do the work for 2 months so I cancelled service and told Angie's. Then I got a call from the owner of Door Dr's and wanted another chance and asked I retract my 1st review. I said ok and I did because I needed the work done. He said he would call with a date and time but never did!

These guys were great to work with. When they came out, they gave me an estimate on the work which involved removing 2 doors, re-hanging an old door in one of the and building out a new door to install an electronic dog door and some windowing. They also refurbished the door which was replaced to improve the weather-stripping. They did a great job with the work, and were better than their estimate in terms of the time it took. While I wish it would have cost less, I did shop around, and their prices were competitive. The service was excellent.

When I first ordered service in December of 2012 the owner emailed me back and said he would not be able to schedule service until February, 2013. I decided to cancel order because that was too far out. I did a survey stating I was not satisfied with the order. I felt that the schedule availability was unreasonable. The owner called me in February, 2013 to request that I resend my poor evaluation survey and he would come out to do the work at the agreed Angie's List price. I agreed and took back my poor survey but n ever heard back from them and service never performed.

I called them they said that they left a message and they never did so I left my number and and they never called me back. After that I decided to go with someone else.

Called mid-week for a Friday morning appointment at 9:00 a.m. At 10:10 nobody had shown up or called. When the office was called, the response was that the service person was ill. Either the office or the service person should have been proactive and called to reschedule the appointment rather than us having to call to find out why nobody made the appointment. Missing two hours of work for this unprofessionalism wasn't a good impression.

Contacted several times over last 2 months to get a quote to install an automatic door opener from garage into home for better wheelchair access. Always had to call back to force a response. Finally talked to actual installer (who seemed quite knowledgeable) to discuss details, but never got a written estimate after multiple calls. Seems like they have done a lot of these installs for commercial buildings, but must not be that interested in residential installs.

Called and spoke to someone who had the service person call right back. They gave an approximate time they would arrive and they were on time. Worked on both doors until they worked well. Super fast response, quick work and good price.

They responded very quickly, but we ended up going with another contactor just because they were highly recommended by a friend.

Door Doctor Reps were courteous and worked efficiently. They were knowledgeable and got the job done quickly and well. Prices were reasonable and their response time was great. We didn't have to wait around to get it working right again.

on the inside of door when I mentioned to him that the door contact was not installed and he was about to put the alarm contact in the door frame, not installed. Installer took off the trim and then wanted me to sign a waiver of liability in case the alarm did not work. I said no and advised he was responsible for putting the alarm back. One of the installer's co-workers said that usually he drills a hold in the new door frame before nailing it in place to push the door contact through which the installer did not do. The door contact could not be put in because there was not enough room to push the door contact from inside the space where the sheet rock was and the door frame. I had to schedule for an alarm company to come out on Tuesday, October 25, 2011, to run a new wire and put the alarm contact back in. The installer said he was going to have to order a threshold extender again attempting to blame me for the wrong measurements on the door frame. Installer asked to use my power drill again since his was not working which was okay but a little odd. 6. Tuesday, October 25, 2011 - alarm company completed the repairs to the door for a total of $101. I called the installer and told him Friday, October 27, 2011, would be a good day to finish the door. The installer said he would call me and let me know when a good time would be. 7. Friday, October 27, 2011 - installer finally showed up around 1000 AM but I had to call the company to find out where he was. Installer told me that he was trying to round up another threshold extender because the one he had ordered did not fix the door. 8. Fridy, October 27, 2011 - I advised the installer I was deducting the $101 alarm company bill from his amount of $364. The installer did not understand even after I explained to him the circumstances regarding his mistakes. The installer also complained again about the measurements being off and the storm door having too many parts. The installer did not put in the peep hole stating he had forgot and did not caulk the door frame stating it was a painter's job and that he did not have a caulk gun. Installer said he did not charge me for drive time even though this was not mentioned in the original estimate. 9. Complaints on the work done by the installer. One, installer never initiated any phone calls with me. The phone calls he made to me were always in response to me having called him or his office. Two, the installer left the job and went to fix a busted water line for his boss. Three, the installer did not take the necessary precautions in attaching the door contact to the new frame resulting in me having to call an alarm company run a new wire and contact to the door. Four, the installer did not put in a peep hole which I requested. Finally, the installer did not caulk the door frame. 10. The overall quality of the work was good but the professionalism was way below standards and not acceptable.

I called them late on a Saturday afternoon. They showed up in an hour. They repaired two doors, and left.

Called before arriving. Arrived on time. Fixed Door. Good Job best' cvmjr

They did a good job. They were on time and the guy knew what he was doing so he was able to do it very quickly. Not everyone knows how to fix doors--our handyman tried and tried but couldn't do it-- but this guy was done within 30 minutes.

I was having trouble finding much information on different types of weatherstripping and how to handle my problem where the gap is not the same at the top of the door as it is at the bottom. Mike was courteous and helpful even though he had to know there was a chance I wouldn't be spending any money with him. He's smart enough to know that a helpful word now, even if it doesn't result in a sale, can result in a sale down the road, or could result in me referring a friend or family member to him. If he had pressured me at all I would have said and quot;no thanksand quot; and kept searching for help anyway.

the first worker i spoke with said the highest amount would be $189 and that would only be if he had to adjust the entire frame and the exterior storm door frame. i told him only the one portion of the front door frame needed adjustment and he told me it would be significatntly less in that case; probably less that $100. i called a week in advance to make sure i could get a morning appt on the following tuesday morning. the worker said that wasn't a problem and that he would call me on monday (the day before) to set the actual appt. by 3pm monday, i had not heard back so i called the main number. another worker called back and said there was a $89 service call fee on top of the labor charges for the actual work and that the minimum cost would be $172 for one hour of work. i told the guy who i initally spoke with and what i was told and he said he would cut me a break since that's what i was told. a third guy showed up to do the work. the work was completed. now there is a larger gap at the top of the door and the appropriate amount of space at the bottom of the door. the top part of the frame was adjusted too much so i had to buy weather stripping to fill the gap. i was charged 172 for less than an hour of work. won't use this company again. no discount for using angie's list. all workers are contracted out which is probably why there is so much confusion when trying to book appt's and apparently such a discrepency in the price.

Our front door had been sticking (due to foundation problems that we are getting fixed soon) but all of a sudden it wouldn't close at all. I called Door Doctor and they had Spencer call me back. He originally said he would be here in about 2-2.5 hours. It was actually about 4 hours before he finally made it, though he did call me a couple of times to let me know he had been delayed and update his ETA. Once he arrived he looked the door over and suggested a couple of things he could try. He immediately understood that we wanted a and quot;quick and dirtyand quot; fix rather than a complete overhaul since we will probably have to do it all over again once the foundation is fixed. He tried using a mallet to flatten the sill plate slightly, but that wasn't enough. So he removed the door frame and took off the bottom metal trim. He still didn't think that was sufficient to be sure to hold us until the foundation is done, so he also sanded some off the bottom of the door. The door closes easily now. We both thought it was all done. I paid him and he headed out. I shut the door, then tried to lock it. Only then did I realize the door had shifted so much it wouldn't lock. Thankfully Spencer was still at his truck. He came back in and looked at it. It had shifted enough (and the door jamb had been worked on enough) that he actually had to chisel out some more of the jamb to allow him to lower the strike plates enough. He worked on it for another 15 minutes to get the lock working, for no extra charge. I was quite happy with the service overall. Once we get the foundation done we will probably be calling Spencer back out to fix it all for good.

They realigned 3 sets of exteriors doors that other companies told us that we need replace for $5000. Kenny came out and fixed them for $150. Amazing!

James came when he said he would, asked for a description of the problem, assessed the problem, took the door out of the frame, removed and replaced the frame, and then reinstalled the door

Followed up and corrected by shimming one of the hinges that dropped out of alignment two weeks after the original repair. Great service and great people.

James did a wonderful job, the doors work just like new! In addition, the final price was a little less that the estimate.

WE WERE AMAZED AT THE EASE THE SLIDING OF OUR DOOR NOW HAS AND HOW FAST IT CAN SLIDE NOW. WE WERE ALSO IMPRESSED IN HOW FAST THEY WERE ABLE TO REPAIR THIS DOOR! IT WAS A MATTER OF MINUTES. WE WISHED WE HAD CALLED THEM YEARS AGO.