Diamond Fence & Concrete

Excellent . The installers removed and hauled away old fence, replaced metal poles as needed and installed new cedar fence. The new fence was well leveled and aligned. Excellent work, fast and the cost was within the range of other quotes received for the install.

Absolutely fabulous Very professional, overcame challenges of heavy rock In the soil where they had to set a couple of posts without complaints Would recommend these guys for any services they provide

They were very punctual, professional and efficient. I would use them again.

They got the best price. Frank was very good. No pressure on sales. He came out, gave me a quote. I got three quotes at that time but their quote was the best price. They did the job and got it done quickly. They were great.

The fence was very good but the retaining wall work has been horrendous. It was full of areas that had holes due to pouring stiff concrete and not taking time to make sure it was settled. There are many places that the concrete oozed under poorly set forms. They tried to cover all the holes with a sand mix which was a different color than the rest of the wall leaving a mottled look to the wall. They tried to cover up where the concrete oozed under the forms by bringing in poor soil that was full of clay and rocks. So far after all this time, I have not heard what they will do to fix the problem. After Jeff, the concrete guy, finally called me to look at it, I have heard nothing. I am ready to hire another contractor to fix the problems and deduct it from the balance owed. I payed for the fence but am withholding the amount owed on the concrete work until I am completely satisfied. I have not rated any of the areas as F due to the good fence work. Just don't have these folks do your concete work. The concrete folks did not clean up after their work either. I am left with trash and tyhe concrete that was left after the concrete truck did his cleanout in my back yard.

Jeff was on time and overall good job. I did have to request that he get a permit from the City. Seems like he wasn't aware of North Richland Hills codes. Also had a delay in the concrete delivery.Was scheduled for 10am didn't show until 3pm!!!! This delay caused a very rushed finish since it was getting dark. That to me seemed like stress on the workers and the finish could have been better.Also had to call Jeff to come back next day and fill in dirt around edges. I understand the concrete delivery was not Jeffs fault,but maybe you should try a different company!

Did a good job and made time since my driveway could have collapsed any time.

They were on time and did good work

The fence we chose to install was at the high end from a cost standpoint. It is a board-on-board design with a trimmed top cap, boxed post, with a concrete footer on a portion, and a step down from 8 ft to 7 ft along another portion. Diamond did not come in with the lowest bid, nor did they come in with the highest. Their pricing was fair for the type of fence we chose to install. Installation took a full week, and although it was hampered by rainy weather, it was not delayed. The crews adjusted their hours to work around the showers and were present every day. The quality and professionalism of the sales person (Mike) and the installation crew as top notch. We had several adjustments from the point of first quote to the last day of installation due to change request from my fellow neighbors. Diamond made quick adjustments without any push back. Both my family and our neighbors are very satisfied with the end result. We highly recommend Diamond should you need a new fence.

Fantastic. They kept up with me thorughout the project, they were done quickly and made sure everything was done to my satisfaction.

Fast job, completed same day. Left sight clean, professional work.

They did a really good job. I had a couple of minor issues which they did take care of. It was just a couple of boards. They listened when I talked. When I asked them questions, they always got back to me. The fence turned out real nice. The concrete guys did a real good job. They did exactly what they said they would. We had a hard time getting concrete. It didn't bother me. They didn't clean up the way I thought they would. I didn't expect it. They were contractors I had to restore my yard. Their prices were very reasonable. I think the fence was $4000 and the slab was $2500. They cleaned up their mess.

Very pleased. They showed up at 10a as scheduled and left at 1p. They get it done quickly and correctly. No payment until customer is pleased with the work. Very professional and Mr. Stacey Norrell made the task go smoothly. Will use them again. And by the way, the customer is a retired fencer. Great work! :)

Generally, I liked them. The gate is okay; but the controller doesn't seems to do that well in the cold weather. Kenny from Diamond Fence & Concrete came and he did a few things. During the cold weather, the controller sometimes get freezes out. It gives challenge to open the gate; but other than that, he did a nice job. They are not the cheapest. The quality was pretty good, so they did a pretty good job.

Upon initial call, the salesman came out and looked at job, calling back soon thereafter with a price. The salesman made adjustments quickly and patiently as I dithered on gates and such. Once I was certain of what I wanted, Diamond came out within a week, arriving per agreement, and removed the old fence and installed posts one day, and constructed the customed designed fence with matching gates on the second day. Everyone I dealt with, from Mike the salesman, to all the men in the crew, to the young lady in the office, was polite, friendly and professional.

They called ahead to let me know they were coming. They were prompt, and very curtious. The removal of the old fence went very quickly. Then they dug new holes to put the metal posts and cemented them into place. The cedar fencing went up very quickly. On the angled fence they made all the tops even with the slope of the ground. The whole job took 2 days. I was able to replace my vines back onto the fence, and they survived. The guys were careful about not walking on them when I had them on the ground. The only problem I had was the dirt removed from the holes was placed a little haphazardly and covered my 2 of sprinkler heads, which I had to have some one come out and add extensions after locating them. Over all Great job and the guys were very friendly and knowledgeable.

First off I had difficulties with contacting the office and the gentleman who was to help me. I accepted the offer in June and did not hear back from them for several weeks. I made numerous calls to the office who said they would call back and did not. Finally I got scheduled and then I had to delay them a week (that worked out best for both of us). It should have been a 2 day event. They came on Monday and dug up the required amount of dirt (and hauled it off) made the forms, poured the cement, tinted the top part of the cement, put the second color on and then stamped it. And left for the day. The next morning they came to remove the forms then wash off the second color. When they washed off the excess second color it was really the wrong color (miscommunication on how to mix the color). So they could not finish, they came back on Thursday and removed the walkways, put down the forms again. Then informed me they could not get cement until the following Monday. On Monday they came mixed the base color into the cement and then poured into the frames. Put the second color on top, and stamped it. They came the next day and washed off the second color. One walkway was noticeably darker than the other due to being in the sun. They came back and acid washed the dark one until it was closer to the other walkway. They told me because of all the trouble they would seal the walkways and pool deck for me at no charge. I said OK. That was a mistake on my part. It made the pool deck too slippery. They were very kind and came back and put on another coat of sealer on to the pool deck that had sand like particles. Once the process began they kept in contact with me. And were very apologetic. I have 3 large dogs and this was an inconvenience to have to walk them instead of letting them out the back door. The color is not perfect but close enough. The only other thing is that since the work was done my sprinklers in that area did not work at all. I had a sprinkler company come out and repair 6 breaks in the wiring for the sprinkler system. They did try to make things right. All is well and the yard looks good.

Jeff and his crew did an outstanding job of sandblasting off the old patio surface, installing new concrete on top and stamping beautiful stone patterns into the design. The entire area that was stamped came up to around 730 square feet. After the stamping, a generous supply of sealant was spread across the entire surface which turned out absolutely perfect. The entire project took only four days. We would highly recommend these contractors for this type of work.

They had the area manager call me promptly to schedule an estimate. They came out quickly and provided me with a very reasonable estimate via email. I reviewed the contract and called Mike with a few questions and minor changes. I was able to write the changes on the contract myself, signed it, scanned it and submitted it back to them the same day. They immediately started constructing the fence and had it sent over to be powder coated as soon as it was finished. They called me to schedule the installation as soon as it was finished and came out and installed it within a few days. They did a nice job of fitting it properly between all of the existing pillars and into the pool decking. They went back and resprayed all of the welded joints with paint and cleaned up after themselves. I am very pleased with the quality of the fence, gates and latches, and rest easier knowing that my grandchildren can't wander into the pool area without adult assistance. I would highly recommend using them!

They were great! Their prices were fantastic -- several thousand less than a competitor. They worked very quickly and it looks great. They also poured a concrete slab and the end result looks wonderful. Highly recommended!

This company was great. Their prices were reasonable. Their efficiency was outstanding. And their professionalism was amazing. The superviser, Stacy, was extremely professional and listened to exactly what we wanted. He then recommended additional ideas that were incorporated into the final design. He even came up with clever deer sillouettes that welded onto the front gates. But what really impressed us about this company were the actual workers. The lead worker Miguel and his helpers were the absolute best workers we have ever seen in our lives, bar none!. Every post was concreted in perfectly plumb. Because of our uneven terrain, they had to stagger most of the panels. But all the panels ended up being as straight and true as you can get. They did this all in only 4 days in near 100 degree heat but everything turned out perfect. They also thoroughly cleaned up after the work was completed. We highly recommend this company.

Diamond Fence & Concrete installed my fence on 4/2/2014. Three months later they still have not made repairs that they have agreed to do. On more than 4 occasions, they have scheduled the date then they don't show up.

The patio had to be torn out again and re-installed by another contractor. Took many weeks to get Diamond Fence to accept responsibility for the issue, but they eventually did rebate our expenses.

Work was originally scheduled for 4/9, nobody showed up on 4/9, I called Todd and he told me that it had been rescheduled for 4/14. On 4/14 James took the old fence down and hauled it away. The next morning James quit. Todd was surprised that James quit and arranged for a new crew to resume work the next morning. Later that day a city code enforcement employee came to the house and told me to put a temporary fence around the pool area when they are not working on it. I called Todd around 3pm to tell him we needed the temp fence. He said he would make some calls and get back to me. That was the last I heard from him that day. I called him 4 different times from 4-6pm and left 2 messages. We had to go to 2 different places to buy enough temporary fencing to close the pool area ourselves so it didn't remain open for the second night in a row. Nothing but excuses from Todd the next day, he still insists the temporary fence was not their responsibility.

Company rep Mike was very responsive in answering e-mails of my questions on the pricing and process of construction. However, once I agreed to hire his company to do the work, he was not as responsive to my new inquiries. I had to call his office to verify the date construction would begin. I was informed by the office that the work crew would arrive around 7:30 to 8 am. The crew arrived at 10:30 am. The crew was hard-working but spent a fair amount of time redoing things they had previously done wrong. I had to point out to them several times that some of the wood pickets they wanted to install had been damaged, and I did not want damaged goods in the fence. Even though underground utility lines had been clearly marked the crew damaged the TV, Internet, phone cable when digging a post hole. I had to call the phone company to come inspect and repair the damage. This repair was simple and did not delay the work on the fence. I had previously told Mike that I did not want my driveway to be soiled by any liquids dripping from their work vehicles. He assured me that the crew's work truck was new and would not drip any fluid on my driveway. This was true of the truck but not of a concrete mixer vehicle that was brought in on the second day. It dripped hydraulic fluid which I was able to catch with a rag in a plastic bag. Mike said he would insure that any stains were cleaned up after job completion. My view is that there never should have been any staining of the driveway in the first place, especially since I had expressed that view from the beginning. It is easier to prevent a stain than to remove it. The work crew was very responsive to my concerns about problems that I saw. However, I felt I had to watch their every move to insure the work was completed to my satisfaction. The fence and concrete footing look good, and I am relatively satisfied with the end result. However, I was disappointed in the way the pickets were fastened with nails at the factory. Each eight foot section of fence came with pickets nailed and stained. The nails must have been fastened by a machine which shot them hard enough through the wood to embed each nail head well inside the picket. I had always thought that the nail heads on pickets should be flush with the wood. This concerns me that the durability of the fence will be reduced as a result.