DFW Wholesale Granite

Love the granite and pretty happy with installation, however, contract states I wanted to keep the granite cut out for the sink and the stove top. There also was suppose to be a SS double sink included. Items were not left and Steven will not return my phone calls. Have been trying for 6 weeks to reach him to no avail. He made an appointment with me to bring the granite, however, was a no show. Very disappointed. Did not call them again to do the granite work in the master bath that is in process now.

Amazing. I highly recommend, They were professional, knowledgeable, prompt and everything the others we contacted were not. We had tried to do business with 3/4 others and with missed appointments and anything but definite pricing, we were really discouraged. Full slab pricing plus fabrication costs most offered seemed outrageous. Steven has understandable REASONABLE pricing that seemed the same for everyone. We got the impression from most businesses that pricing was based on how much we were willing to pay rather than the cost of materials and labor. We selected the grade and slab we wanted, several days later they did the templates, and were ready to install a few days after that. OMG! So easy and quick. Pricing was price for granite/sq,ft. we needed plus 10% installed!! No BS. Our tile backsplash is going in today and I'll post pictures of the countertops asap. PS: I saw one less than perfect review on another site for this company. That person never did business with DFW Wholesale Granite just kept trying to get them to come out to measure when they didn't even have cabinets and countertop bases installed yet. In other words, there was nothing yet to measure. My impression was he was putting the cart before the horse. This company was so quick and accurate with amazing results, we couldn't have been more pleased.

I had a good experience with DFW Wholesale Granite. The installation guys were very considerate and efficient and they did a great job. We didn't have any complaints. The price was market-comparable.

After searching prices throughout the DFW area for granite, we found DFW Wholesale Granite to have the best prices and a great selection. We worked with Stephen Marszal picking out both our kitchen granite and master bath granite. He made the templates and we were able to pick out the sections of our granite slab for each template. The installers did a great job. They did have to cut the stove opening (in the kitchen island) out in the house and created quite a lot of dust. However, the end result was them paying for a home cleaning service. All cuts made for the bathroom countertops were made outside. We are very pleased with the results and would highly recommend DFW Wholesale Granite.

On 8/29/2-16 both my husband and myself went to the warehouse to pick our slab of granite after having our kitchen measured twice and the template done once.. We spoke to Reed Lowman and picked out Persa Pearl for our home. I asked Reed was this the piece of granite we will be getting to which he replied Yes. He went on to say that there was only 4 pieces of this one left the others had been sold and this was the last one. He also added that he had seen what was coming and it was in no way as pretty as the piece in front of us so we paid our $1200 deposit and settled on on install date of 9/6/16 a Tuesday. Thursday 9/1/16 the granite arrived at my home. I called Reed and told him my granite was here and we were not ready. He called me back telling me they got the day confused and that we were still on for Tuesday. . The next phone call i get was Saturday 9/3/16 leaving me a message stating some machine had broken down and that my install had been pushed back until Friday 9/9/16 . I was a little confused as my granite had already been here on the truck for installation on the wrong day. I called Reed and he said “They had screwed up and went to your place the wrong day we are good for install on Tuesday”. So i went to the warehouse on 9/6/16 and what do you know there is the piece of granite my husband and i thought was going in our home. I asked Reed this is our granite why is it still here He said “Oh no this is just a piece for display yours is down the fabricators”. I was speechless I really liked the piece we picked and i just got in my car and left. So we had been blatantly lied to and actually had a bate and switch done on us . Show us the good stuff and install us an impervious quality granite. NOT ONCE WAS THIS EVER MENTIONED UNTIL THE DAY I WENT TO WAREHOUSE. as we had been told it was ours. So we had our granite installed Friday 9/8/16 and this is what followed . Reed came to our home before installation had finished raving on about he had lost $350.00 on this job stating he was going to kill someone and Merry Xmas to me. I felt very uneasy and thought it was very unprofessional and it was like our fault what had happened. We did not bring plans to you You came and measured our kitchen . So because he says we got it for free which we beg to differ we are to accept low grande granite and a terrible install and finish . He got his check and left Never coming back for a final inspection. The installers left, i ran my had over the granite and it was rough everywhere .I called Reed and the guys came back and worked another hour. They also took gauges out of the granite edge where we had paid for the edging. They tried to fix it but now we have a ruined edge. The installers told me to contact the company It was still not fixed and before I could call him he called me to ask if the guys had finished i told him the problems and i was speechless at the way i was spoken to. He kept telling me it was free it was free so I am not fixing it I said that i would rather have a perfect job done than this so called free granite He told me there is no perfect in granite. I was referring to the install cracks, badly repaired gauges , cracks right through etc etc After finding numerous cracks ( some right through the granite) and not polished, some badly repaired gauges we also have a huge hole cut in our wall. The one piece was too long so the guys told me after they did it they had no option the piece was too long. I found it by pushing on the tile They had laid the tile back over the hole so i wouldn’t see it. When talking to Reed he told us our wall was not level and we do it all the time . I am thinking that a man who likes to constantly tell you how long he has been doing this and how few complaints they have had could be so unprofessional. There are cracks that go right through the granite at the front of the sink and other areas I have had two people come out and look at the granite . One said “They company needs to come back and fix this”. the other said “It was the worst he had ever seen” . I called Reed Saturday morning at 9.30 and left a message . l also sent an email and asked that he come have a look at the work . He told me he was swamped until Tuesday . I asked him can he come today 9.10/16. before 10.30 before my husband goes to bed . He said he would have to see the stone. We waited until 11.00am no Reed. My husband went up there as suspected there was no customers there. He told my husband we got granite for free and that he was not fixing a thing for you and got nasty. We have done nothing wrong we trusted your company to do this job. It is not like this is $5.00 we are talking about. we have saved hard to have this granite done. We have been lied to by Reed regarding our granite slab and have been nothing but courteous with the so called changes to our install and any other lies he told us I have taken photos which are hard to see the cracks and repairs without actually seeing and toughing it in person. He acted like this is our fault and behaved very unprofessional. If we cannot get our granite installed and the way it should be then we have no other option to seek other avenues to get it replaced. It cannot be repaired it has to be replaced as it is cracked all the way through in places This was absolutely no fault of ours and we have been treated so ugly and nasty form someone we trusted to do a job You are the people that screwed this up badly and all we are asking is it for to be fixed. What happened to “We guarantee our work any problems just call us”. Treated us real nice until you got our money. As from today 9/14/2016 after numerous calls and emails and a personal visit to the warehouse we are yet to have any return contact with any representative from this company. Keeps saying free granite Well if we did that is your fault you mesured not us. First we heard of this so called free granite was when we paid the final payment. Said he did not inclcude the island he had 2 weeks Yet on all the drawings and quotes there is the island and the eyebrow Plus the whole lot of graite we got is a damged cracked right through in places not just the island. I think they made out fine. We didnt get the grantie we picked at teh so called warehouse and we were lied to . They say on their website Satisfaction guranteed yeah right . Dont let that fool you Go with someone else DO NOT USE THIS COMPANY I don’t know how they got all these great reviews on here unless they wrote them themselves. . We did nothing but hire them to do a job Then lied to . Always been courteous i cannot say the same about Reed Lowman . Still not one word from anyone. We wont let this go if it means hiring an attorney we will. . All we did is hire them to do our countertops and above is what we got. BEWARE

Excellent service. Both Steven and Reed were great to deal with. The product was measured well, and installation was top notch and quick. There was a seam that I was worried about, it was virtually unnoticeable, great work there. Their price wasn't the lowest (we got roughly 5 bids), but still very competitive. They won't try to tell you they're the lowest either, they sell themselves based off quality work. I would highly recommend these guys.

The overall experience was top notch. I understand why they are the best in DFW.

I did quite a bit of shopping and was concerned with getting a good quality job using high end exotic granite. The prices were staggering and my quotes were in the $10,000 to $12,000.00 price range which was far out of my budget. I was considering going with builder's grade granite to keep costs down. David Hitt was a true professional and made me an incredible price on a premium granite that was equal to the $12,000.00 I was quoted at the leading well known Granite place here in Fort Worth. My experience with them was not good which is why I sought out someone else. My experience with DFW Wholesale Granite was without flaw. David brought Reed Lowman his master granite cutter out who measured and prepared my granite. When they brought it out a few days later the entire crew was professional and quickly made the final cuts taking care to whisk away any cutting dust and did a beautiful job of fitting all the pieces together. I cannot say enough good things about David, Reed and the entire staff. This was a great experience and I got it all done in less than a week when others quoted 30 days or longer. Best of all I got the best product at half the price of builder's grade materials. Feel free to contact me anytime for references. Great job and a great company!

The salesman went to great lengths to get accurate templates to ensure proper fit. They stuck to their estimate with no surprises at the end. The installers were on time, friendly and professional. It was hard work to get everything aligned properly, but they didn't settle for less than perfection. Tearing out the old counter tops required tearing up part of the tile backsplash. We were informed of this ahead of time and knew going in that tile work would be needed by another contractor. Our counter tops are beautiful, and I would recommend DFW Wholesale Granite.

DFW is the very best in north texas.

These guys are very customer oriented. I ordered a countertop the week before Christmas (just like everyone else) and was hopeful that I could get it installed by the following weekend. They did not make any promises, but advised me they would try to accommodate my request. Not only did they get it in time, but it looks fantastic. The workers left nothing behind for me to clean up. All I had to do was admire it once it was complete.

They were speedy and reasonably priced. The only thing I would do over again is I wish I had written down the color of my slab when I went to pick it out. I went to the warehouse and assumed they had written down the name of the slab. It looked different after it was installed. I know that could have to do with lighting and the room it was in. I'm happy with my granite and would not hesitate to use them again.

Great. Completely satisfied. David and reed were great to work with. Very helpful. Fantastic install crew

Reed, Javier and Dave were fantastic to work with. They were patient in working with us as we kept going back and forth between one of their stock granite versus a purchase slabs at IMC, combination of the two since we were doing the adjoining laundry room as well. Once we set on a plan they were very helpful at every step of the process (since we ended up purchasing slabs at IMC). Fabrication was wonderful, the seam lines not noticeable and under mount fit of the sink was perfect and is supported well. Pricing is very competitive if not better. What would I do different. Nothing with DFW Wholesale granite. There is something unique in regards to our house that I might plan the job differently but they were extreme professionals and the work is exemplary.

They provided excellent service at better than wholesale prices. Wonderful people to work with.

DFW Wholesale Granite buys slabs from a granite wholesale company and asked us to go to the wholesale warehouse and select the granite we wanted for our kitchen remodel. After our selection and before the installation could begin, DFW Wholesale Granite asked us to examine the actual 2 slabs we were purchasing. When we saw the slabs, they were fine except there was a large natural blemish in the middle of both slabs that we asked the installer to avoid when cutting our countertops. They said they could and agreed to avoid the blemishes. On July 3, 2014, the installers came to our home and began installing the countertops. To our amazement, the blemish we asked them to avoid was right in the middle of the most noticeable part of the countertop. We called the company and told them we were not accepting the work and asked the installers to take it out. In addition, another countertop they brought that day was cut approximately 1 1/2 inches short. There should have been no reason for the bad measurement since they company had been to our home on 2 occasions to measure. On July 5, the installer came back to complete the installation at which time we were satisfied with the work and signed off on it. Since we had paid for 2 full slabs of granite but only needed 1 1/2, they company originally agreed to buy back the half slab. But since they had originally made measurement errors, they needed to use the extra half slab to make up for their mistakes. However, I agreed to pay the full amount for both slabs with the provision that they salvage a piece of the leftover granite for a small hutch we decided to have built as a part of the remodeling project. DFW agreed and told us it would be ready in a week. In reality, it took nearly 4 weeks and several phone calls to DFW to get the piece cut to fit. In addition, when told about the promised date, the owner of DFW became extremely ugly on the phone and told me his salesman didn't have the authority to promise due dates. I replied that wasn't my problem and as far as I was concerned, his salesman was authorized to speak for the company. He became even more irritated when I said that and at that point, I decided to complete the dealings with DFW and write this review. As a footnote, the salesman we worked with from DFW was a very nice, easy to deal with person. It's just unfortunate that the owner chose to be ugly. I hope others who have worked with this Angie's List A rated company have had a better experience. I will not do business with them again.

They have two stalls in a mini-warehouse. They had almost no stock and only one piece that would be suitable for our job. While they advertised that they do business all over the Metroplex, we were too far away (30 minutes) to qualify for their installation. The salesman admitted that their advertising was deceptive. We printed out the coupon from Angie's List but they laughed at it. This was a wasted morning and I would call it a "wild goose chase". They should have a poor rating. [Approximate Cost :750.00]

This was an excellent experience from showroom to install. At the show room the owners were friendly, and accommodating. They were patient with me as well as helpful while I returned over and over because either I could not make up my mind up or I was trying to make my budget work. Once the decision was made (all within my budget), I had an equally great experience at install. Which was very timely!! The workers arrived on schedule and were polite, friendly, skilled, careful with our carpeting and cabinets, and cleaned up well afterwards. I would not hesitate to have them back on my next project. I highly recommend this company, thank you DFW Wholesale Granite for ALL your help!!! :))

I had researched several companies to replace our bathroom counters. DFW Wholesale had the best prices by far. Their online quote form was not only easy, but very accurate. I found that other companies would advertise a low price for the granite, but then charge you an am and a leg for tear out, edges, undermount sinks, etc. Dave the owner came out to measure, he was on time and pleasant. I was able to choose the slab at their warehouse, which is not a flashy show room which helps keep their prices low. The tear out and installation went well and I am very happy with the counter tops. Would definitely recommend DFW Wholesale to others.

Unprofessional and unreliable! I have never been treated as poorly as a consumer as I was by the actual business owner (or so he said), David. After being stood up for an appointment for our first measure, I should have known that professionalism was not their strong suit. I rescheduled my appointment. When David showed up, not only did he interrupt me every time I tried to explain what I wanted for my kitchen, then when I asked questions about the process he told me he refused to have his work questioned. I told him I just didn't understand what he meant and he said "I am trying to tell you but obviously you aren't listening." I explained that I just didn't understand what he meant. He continued to tell me he was the best in the business and if I didn't understand it was bc I wasn't listening. I have NEVER been treated so poorly when attempting to pay for a service and trying to more thoroughly understand what I'm spending tens of thousands of dollars on. Worst company ever.

After using his online quoting tool we came up with a total dollar amount that was acceptable. We went to a granite showroom to pick the slabs we were going to use and then were told to come to his shop where he had cheaper slabs available. I couldn't tell if they were remnants or defects or what. He didn't have anything we liked and were informed that if we needed granite from a showroom that the costs would be wildly inflated from the online quote tool. If felt like a bait and switch to us. As the costs were escalating while we stood in his shop, we left and used another contractor.

The owner Dave Hitt personally came to our home to take precise measurements, discuss the job itself and gave an estimate in an extremely timely manner. He helped us locate a specific uncommon beautiful granite and was so helpful in helping us find the perfect granite slabs that we were pleased with. We chose a high grade granite and he definitely extended the most fair price for such a high quality material. The workmanship of the two gentleman that installed it was impeccable and it only took a few hours. Dave is very detail oriented and strives to do the best work possible. We definitely plan to use his company again in the future. He is a kind, honest man that takes great pride in his work and company. It was a joy to do business with Dave Hitt and this granite company.

What an amazingly easy transaction. Very professional. Dave did exactly what he said he would do and in a timely fashion. Absolutely beautiful craftsmanship. We would use Dave again in a heartbeat.

The whole process from start to finish could not have gone any better. Our counter tops are outstanding. My wife and I are very happy that we choose to go with DFW wholesale granite. I will be telling anyone I that I hear is wanting counter tops that they should use DFW wholesale. DFW's Installers are not just installers, they are really craftsmen. If you want more for your money and great service call DFW Wholesale granite.

DFW Wholesale Granite arrived within the hour window that I was given. They removed the old counter in the Kitchen and replaced with Absolute Black. The workers were polite and got the job finished quickly. The edges were beautiful and it fit like a glove. I would recommend DFW Wholesale Granite in a heartbeat. The workmanship was superior. The price I was charged was very competative with other estimates I received. I also received 50 references from DFW Wholesale Granite. I was not offer that amount form other companies. WOW, what a difference.