Designs for Living

horrible,they did not follow work plan,used wrong paint, used wrong tile( cheaper type) did not use the marble we selected. Join ran months over schedule, never finished. The sub used was fired by designs for living as well as the project manager was terminated, but the company would not correct the issues.

We felt that David Goodroe was unprofessional and untrustworthy in the remodel of our bathroom. He was a contractor who seemed to disappear after we signed the contract. He seemed to be on the job for no more than a few minutes on any given day. There were a lot of mistakes made on the job. Therefore it came to us having to inform David of many of the mistakes. As a result of the many mistakes we had to fire David from the job. We are ending up having to pay the tile contractor a second time for work to be completed because David chose not to pay the sub-contractor. We are now in litigation with the lawyers of the tile contractor to determine a correct settlement amount. Our advice is to have a lawyer review any contract before signing it. We hope by writing this review that we can save others the heartache we have gone through by working with David and his company. We have since found a great contractor who correctly completed the bathroom remodel.

The project was to be 4 weeks starting August 5,2015. It came to a unsatisfactory stop December 29, 2015. The project was to be done in three phases, each completed before the next was started, flooring was to be covered, furniture covered, walls protected. This just never happened by the third day all three areas were torn up. We went for over a week without a fully useable bathroom. and with no place to bathe or shower except a night when we cleaned up a shower that was in a construction area. Furniture was not covered . The subcontractor and project manager ignored our request. We finally put sheets over the furniture. Flooring was covered at first but then not replaced ,so carpet was badly soiled. The sub installed the wrong tile ,our contract called for tumbled marble, We told the project manager to make sure it was. A substitution was made. The contractor blamed us and work stopped. We had to agree to pay About $1200.00 to get the correct tile and get the project restarted. There was no project management. We waited days for trades to show after being told they were coming. We once waited over a week to get a plumber to unstop a drain the contractor clogged. It was the drain for our a/c ,so each night I had to get up around 2 am and dip the water out. door was removed to widen the doorway and left for over a month The contractor gave us the vendor to select the granite from. We selected the granite after careful inspection for quality, color,etc. We reserved the slabs and gave the id numbers to the project manager. We later were contacted by the vendor,after the granite was installed, that the granite had never been picked up by Designs For Living. When we told the contractor they just ignored the issue. We continued to complain and were told the granite installed was from an unknown source and the Designs for Living knew nothing about the granite. (the sub,since fired apparently made the purchase) We asked that the granite be replaced by what we had selected or a refund made so we could fix the problem. Designs for Living President told us they had the right to buy the material anywhere they wanted to and could substitute at will. That they would win any arbitration case. My wife and I are in our mid 70's and both of us are fighting serious health issues. We may file an arbitration case but it is costly and we don't know how may problems we can fight at once. We wish Designs for LIving would just do what is right. This has been a very stressful and demeaning experience for us. We would not wish this experience on anyone. The contractor has also not paid for some of the material used in our project and not pais at least one subcontractor

Went extremely well except for delay when a shipper broke the new big sink and it had to be reordered.

The project was started on time and completed on time. All workers were careful, professional, and took care to keep the work area clean. Each set of workers were friendly, responsive and wanted to do an excellent job. Designs for Living keep the work on schedule, checked quality, and made sure we were satisfied. We have had remodeling work done before and always had some problem or issue. This project was very smooth, well done. When submitting their bid, they separated the items , so we could decide on each item. We found some items higher priced than we wanted to pay , however for any item requiring oversight, we recommend including it in the project.

We chose Designs for Living after initially working with another contractor who refused to honor our budget. DFL was able to accomplish what we wanted and stay within our budget. The project took 5 weeks and did go over a few days but that was partially our fault for delaying some of our tile choices. We were very happy with the DFL staff and all of their subcontractors. We would definitely use them again.

See above.