Colonial Savings Bank

Mortgage Companies, Notary, Banking/Credit Unions,

About us

Colonial Savings is a national provider of consumer and commercial financial services. Founded in 1952, the company has $1 Billion in assets and is privately held by choice to ensure our focus remains on our customers and not the expectations of Wall Street. Colonial Savings is rated “Five Stars – Highly Recommended” as one of the strongest banks in the country by Bauer Financial, a leading analyst. The Colonial Companies family of companies includes: Divisions Colonial Savings: Full service personal and commercial banking Colonial National Mortgage: Leading retail mortgage lender, with retained servicing on 99% of loans we make CU Members Mortgage: Provides mortgage origination and servicing to more than 1,100 credit unions nationwide Community Bankers Mortgage: Provides mortgage services and retained servicing to community banks Affiliates DuBose & Associates Insurance: Personal and commercial property and liability insurance Colonial Life Insurance Co. of Texas: Mortgage, Life and AD&D Insurance, specializes in Level Term Insurance and Mortgage Disability Colonial Lloyds: Dwelling fire and homeowner insurance coverage for Texas policyholders First Western Title: National residential and commercial title company

Business highlights

72 years of trusted experience
Emergency Services Offered

Services we offer

Providing Personal Banking; Commercial Banking; Mortgage Origination and Servicing; and Property, Life and Title Insurance.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.69 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
0%
3
11%
2
11%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
4.7
professionalism
4.4
responsiveness
4.4
punctuality
4.2
Showing 1-9 of 9 reviews

Lisa M.
06/2015
5.0
mortgage broker
  + -1 more
.
Description of Work: Great locally, privately banking and mortgage company. Great customer service at the Ft Worth & Colleyville branches. So personable.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Lisa M.
06/2015
5.0
mortgage broker
  + -1 more
.
Description of Work: Both the frontline people in the Ft Worth and Colleyville offices are so personable -- willing to go out of their way to assist me -- particularly after my mom died, and fraudulent activity showed up on my account. Love that it's a locally owned hometown bank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Mary D.
12/2014
2.0
mortgage broker
  + -1 more
Terrible customer service. My sister recommended them, as had used them years ago with a home purchase. She saw all that I went through with Colonial and was so sorry that she recommended them. A horrible experience overall. I have excellent credit, and was treated like a hostile witness in my dealings over the year long process. I will never use them for anything ever again.
Description of Work: Provided a mortgage for a custom home.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Daniel S.
05/2013
5.0
mortgage broker
  + -1 more
sThey are very friendly, and very financially stable, which is more than many Savings and Loans can say. My business bank has changed names and ownership 5 times over the years, but Colonial Savings and Loan stands steady and Texas friendly.
Description of Work: Had a checking account here when I was in High School Then had my Mortgage here when I started a family Still have a checking account, and have been a customer for 44 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180,000

Dwight S.
07/2009
3.0
mortgage broker
  + -1 more
Our Colonial Savings experience has not been pleasant. They nearly foreclosed on us and refused to communicate. They are available M - F 8 to 5 which isn't very helpful if you are trying to reach them during the work day. Their online payment services are very, very limited. They often do not receive the payments for several days. Payments are not reflected in a timely fashion. The people you speak to seem clueless and disconnected. If one needs a third party to manage one's mortgage and you might have no issues Colonial Mortgage is probably your organization. Perhaps that is why some seem to like them. I found them to be very distasteful. I will find a new mortgage holder as soon as I can.
Description of Work: Colonial Savings is the mortgage holder for my primary residence.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$900

Beaufort L.
10/2008
5.0
mortgage broker
  + -1 more
Mortgage service for about 20+ years; service is great; no problems with payments of insurance or taxes from escrow as required; accurate statements and accounting
Description of Work: Fixed rate home mortgage and escrow of insurance and taxes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

MICHAEL S.
10/2006
5.0
mortgage broker
  + -1 more
We actually used the branch in Lewisville, and our representative Deanna Adams took us around and introduced us to the team that was working on our mortgage. It really made us more comfortable to see the faces behind the voices on the phones. They went above and beyond to explain things to us and to alleviate our concerns and fears about our first home purchase.
Description of Work: We bought our first house in March 2006. Colonial Savings and Loan are our mortgage company. They have been professional, courteous and always kind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111,000

10/2004
5.0
mortgage broker
  + -1 more
THIS COMPANY HAD THE MORTGAGE ON MY HOUSE. I PAID IT OFF. THEY WERE VERY EASY TO WORK WITH. ALL OF THE PAPERWORK WENT VERY SMOOTHLY.
Description of Work: I JUST PAID OFF THE MORTGAGE THAT I HAD WITH THEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$67,051

10/2004
5.0
mortgage broker
  + -1 more
OFFICERS OF COLONIAL SAVINGS WERE HELPFUL, RESPONSIVE AND EFFICIENT. WE ARE VERY PLEASED WITH THE LEVEL OF CONTACT THAT THEY EXHIBITED AND THE EFFORT PUT FORTH TO EXPEDITE OUR LOAN.
Description of Work: MORTGAGE, REFINANCE AND RENOVATION LOAN. THEY COLLECTED DATA VERY THOROUGHLY, REGARDING EVERY ASPECT OF LOAN INCLUDING THE CONTRACTORS JOB HISTORY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    2600 W Freeway, Fort Worth, TX 76102

    www.colonialsavings.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mortgage Companies,
    Notary,
    Banking/Credit Unions,
    Title Companies,
    Insurance Agencies

    FAQ

    Colonial Savings Bank is currently rated 4.6 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Colonial Savings Bank accepts the following forms of payment: Check,MasterCard,Visa
    No, Colonial Savings Bank does not offer free project estimates.
    No, Colonial Savings Bank does not offer eco-friendly accreditations.
    No, Colonial Savings Bank does not offer a senior discount.
    Yes, Colonial Savings Bank offers emergency services.
    No, Colonial Savings Bank does not offer warranties.
    Colonial Savings Bank offers the following services: Providing Personal Banking; Commercial Banking; Mortgage Origination and Servicing; and Property, Life and Title Insurance.

    Contact information

    2600 W Freeway, Fort Worth, TX 76102

    www.colonialsavings.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM