Bryant Lawn & Sprinkler

Was not happy with the install. Lawn was not level afterwards. Pex for drip system was apparently installed without retaining clips, so in exteme heat the connections tend to come loose as the pex expands. Warranty service was unsatisfactory.

As other people have experienced, we had a great response when we contacted Bryant about installing a sprinkler system, but once the system was in, it is impossible to reach them. We have been waiting for a return call for four weeks. We put in a system two years ago and have had the same problems since Day 1. They have dug up part of our yard three times since installing the system. Each time they promised to come with new sod, but that has never occurred. We had a tech out four weeks ago and he told us that other customers are having the same problem and that it occurred because we had a sprinkler system operating in the morning when it was 93 degrees. He claimed that at 93 degrees the pipes start popping off because they can't take the heat! Not only do we expect an irrigation system placed in Fort Worth to be able to withstand 90 degree temperatures, we have had this problem in all weather conditions. He then said that the only solution was to dig up our entire yard again. We called RainBird and asked about the temperature issue. They asked us to send pictures to see what type of emitters were on the system. Not only did we not have any emitters, but we find out that the parts being used were not RainBird parts. So, Bryant sold us a "RainBird system" but is using cheap parts that are not consistent with RainBird's specs.

Went well. Work was done quickly with no issues.

Good. Guy did what he was suppose todo

Misdiagnosed. Was told I needed a new controller and two valves as well as a few new heads. $2300.00 quoted. I called because I had recently had foot surgery and had a difficult time getting around. Paid their house call fee of $135.00. I ended up researching it myself and fixed the whole thing with a $28.00 module and adjusting the heads. Truly disappointed.

They were excellent. This is the second time I've used them and I am so far happy with the work. I highly recommend them.

He was very professional and did a great job explaining things to us and taking care of you issue. Thanks!

BEWARE of this company. Used them for landscaping and sprinklers on my properties. They were friendly and informative and responsive at first. My husband was very impressed with their customer service and supposed knowledge. We have spent about $26,000 with them. It turned out to be one of the biggest mistakes. 1. Workers took a trencher and completely severed two of our main water discharge pipes. Then covered one of them with duct tape. Covered both with dirt and said nothing. We found it a year later after looking for the leak the entire time. Beams rotted under the house, floor buckled, walls shifted, no doors closed. We have to redo everything. 2. They also covered one of the water catch basins with sod 3. AND they buried one of their own live sprinkler heads so even more water was getting under our house. James Bryant came out and acknowledged fault and diverted us to his insurance company. We were compensated for the huge amount of damages after about a 3 month long battle with the insurance company with zero help from Bryant. We have considered scrapping the house and building from scratch because of the damage that this company has done to our newly remodeled home. What a disaster. Just don’t do it!!

Now all systems working, but they kept saying it isn't the way they would have done it today. System is about 35 years old and they installed new heads which cover very nicely.

Tech could not locate short or cut line. Stated is could take another hour or six to locate either a cut wire or bad wire.

The job was scheduled quickly and the technician showed up right on time. He located the leak in the yard and repaired it after a quick trip to buy parts that were not on his truck already. The price was just under $300 which I felt was a tad high, but given the prompt service it was not unreasonable. The price for the simple parts felt very marked up though.

Sprinkler control was showing an error in zone 1 (Wednesday). After calling, a technician was available to come out within the week (Friday). He arrived and looked at diagnosing the issue, and he identified an exposed wire (that had been present since installation 10+ years prior) as the problem. The unit was working then, and he replaced two heads he found were not functioning properly while doing a system review. The following morning (Saturday), the system again reported the same error in zone 1. Called them on Monday and they sent out a new technician (Wednesday) who properly diagnosed the issue as a faulty valve in zone 1. After it was replaced the system has been working fine.

When Bryant Lawn and Sprinkler completed our job we had some concerns. We met with the owner, Mr Bryant, who addressed each and every one of these concerns to our satisfaction. The crew was friendly and courteous to my wife and I. We are pleased with the end result and would recommend them without reservation. Dr. Kirk D. Weicht Richland Hills, Texas

The gentleman who came looked at our French drains and determined the outlet was covered by a thick layer of grass. He removed the obstacle to allow the pop-up drain outlet to function properly, hopefully solving the problem. We must keep the grass and other matter away from the drain outlet to allow the drain system to work as it is designed to do. No cost for his help.

He was supposed to come the following day. No show, no call!

It went very well. James came out to give me a quote the day after I called his office and the work was completed the next week. Very prompt and neat work, you can hardly even tell where they dug to lay the pipes. Have had to call for a few minor issues since the work was completed and the guys came right out and solved the problems. Overall I would highly recommend.

once they could schedule an assessment and schedule the repair, great. it took weeks for them to be able to get us on the schedule and I needed to call several times to schedule.

It went very well. I was given more individual attention and any other company gave during the estimate process. The workers arrived on time and worked very hard. They were polite and keep me informed of their progress.

It went very well. Billy was professional and courteous. Actual cost came in below estimate. I have been looking for an irrigation repair company and Bryant Lawn and Sprinkler will be my go to company.

Jose' did a great job sorting out the problem of 'no water'. The sprinkler timer and controller were bad and had to be replaced. Thank goodness it wasn't a valve or solenoid problem, so no digging involved. Diagnosed and fixed in one day, even with having to leave to pick up parts! We are back online. Thanks for the recommendation and the service.

Outstanding! The representative was on time, very professional, and seemed to do a very thorough job.

They were on time and did a good job.

They replaced the lines and recommend covering them with mulch to prevent further damage to the lines. They did a good job.

He explained that the city sometimes turns sprinkler systems off when we have hard freezes like we have been having. He showed me where I should start lubricating the knobs frequently to prevent rust.

They were quick to respond and did a great jo "as usual". We've gone to them previously. They are professional and have fair pricing!