The installation went as described. .No problems,very well done..
Description of Work: Replaced garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debi D.
06/2016
5.0
garage doors
+ -1 more
My husband and I stopped by the Bruce Door office Saturday morning April 11 to get an idea of what kinds of doors were available and to see some real examples. (They have 3 installed doors that you can play with.) We talked to the owner and were impressed with his knowledge and liked his recommendations. He did not try to upsell us. We chose to go with a more expensive door to get the best insulation we could because our door gets intense morning sun. We paid a little less than half done to get the door ordered. The door arrived in less than a month. The owner called us and we scheduled a convenient install date. Two highly skilled long-time employees arrived on time and spent 2.5 hours installing the door. They did a great job and cleaned up nicely after themselves. One noticed that there were some scratches on the door and called the owner, who immediately drove out with a touch-up spray and touched up the door. We love the new door. The windows let light in so we don't have to turn on lights when we go in the garage, the motor is very quiet, and the door operates smoothly. We are very happy with the experience we had with Bruce Door and highly recommend this company.
Description of Work: Installed a new 16 x 7 Olympus 500 long panel insulated garage door with insulated glass across the top, including new rails, springs, Liftmaster 8355 1/2 HP belt drive opener with two remotes, an interior button, and an exterior keypad.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,490
DENISE T.
02/2016
5.0
garage doors
+ -1 more
The service was excellent! The installers were early and advised it would take 1/2 day, but they finished in a few hours. Very professional. I would highly recommend them.
Description of Work: Installed garage doors and door openers.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Judy G.
09/2015
5.0
garage doors
+ -1 more
called at 11AM, technician returned call at 12:30PM, arrived 1:30PM - door operating by 2PM; problem related to foundation shifting
Description of Work: service garage door that was no longer operating
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
John D.
02/2015
5.0
garage doors
+ -1 more
So I am ready to leave for work this morning. I hop in the car (which is in the garage), hit the garage door opener and the door would not go up. A quick inspection showed the spring had broken. I got on Angies list to search for a garage door company near me and found Bruce Door Co. I called at around 8am and they said they could have someone over right away. Before 9am Glen was finished replacing the spring and oiled all the pertinent parts. Sounds better than before. From the time I called to the time he finished was less than 1 hour. Couldn't be more pleased.
Description of Work: replaced broken spring on garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179.5
Michelle M.
06/2014
5.0
garage doors
+ -1 more
I contacted Bruce Hearne Door Company and had them install a new garage door opener and a new garage door seal on the bottom of my garage door. They were very professional. They arrived in the time frame I was advised when I called and received the quote. When the installations were completed they cleaned everything up. The bill was exactly what I was quoted.
Description of Work: Installed garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Alfredo D.
04/2014
5.0
garage doors
+ -1 more
Tech came on Time and estimated the fix to a simple Service Call..... No me Parts replaced.....aligned the Door and greased all points of contact...Door was fixed right and in no time at all
Description of Work: Garage Door Miss aligned and some Screws were loose cauing a loud Banging sound upon closing and opening
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109.5
Bill W.
10/2013
5.0
garage doors
+ -1 more
Gave me a quote over the phone. Very polite at the office and the service tech could not have been nicer. Quick and efficient. There is no question that I would both use again and recommend.
Description of Work: Garage door spring replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179.5
gary N.
08/2013
5.0
garage doors
+ -1 more
Timely, polite, and professional installers. Very thorough. Very competent. Would definately use them again.
Description of Work: Replace old first generation door opener with a new opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Danielle M.
08/2013
5.0
garage doors
+ -1 more
Awesome service. We called on Tuesday morning to see if we could schedule an appointment. They had the door in stock and the guy told us he could have some to our house in the next two hours (we live a ways from town) and my husband just happened to be on vacation that day so he said sure. From the time we called until the install was complete it was about 4 hours. Awesome job. One guy came and replaced the door by himself. We paid over the phone with a credit card and within a few days our invoice and receipt was in our mailbox. I would use them again in a heart beat. My dad has used them a couple of times and is the one that referred me to them. Cheaper than anyone else we called too.
Description of Work: Replaced garage door with a new one
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$530
Donna H.
04/2013
5.0
garage doors
+ -1 more
The large spring on our garage door broke into two pieces. We had a recommendation from a friend to call Bruce Door Co. I called on Monday morning, expecting the old "we are very busy and can do it three weeks from now" line, but was pleasantly surprised when they said they would be at my home later that same day. A time was set, and he arrived very promptly. He immediately set to work and had all the work done in a short time. He showed me the work done and presented an invoice, which I paid. I received a hand-written receipt on the spot, and later was mailed a printed version. I was impressed with his demeanor, his cleanliness and the work he did, and felt the price was very reasonable. Our door has never operated better or more quietly. I would definitely call this company again for any work needed on our garage door.
Description of Work: He replaced the large spring on our garage door, checked and lubricated all working parts, including the door opener. It works like new!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179.5
William C.
03/2013
5.0
garage doors
+ -1 more
They showed up on time, did the install in a timely maner and took the old opener with them. the new opener is quiet and works well.
Description of Work: Bruce Door Company installed a new garage door opener at my house. The old one died.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Silver A.
01/2013
5.0
garage doors
+ -1 more
Called Bruce Door and they sent out Paul. Paul was on time and even called me at work to let me know he was on his way so I didn't have to sit around. I really appreciated that. Paul was quick and professional. He was very friendly and did a great job. I would recommend Bruce Door.
Description of Work: Spring broke on my garage door. Since it had two springs decided to have them both installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249.5
james M.
10/2012
4.0
garage doors
+ -1 more
Bruce Door did a great job replacing my broken door spring. Bruce Door typically gets to each service call on the day it is called in, however, my tech came out the next day in the morning ! He replaced the broken spring very quickly. He also lubricated all the hinges and rollers, no charge, all within 1 hour. I would recommend Bruce Door to anyone. Thanks Bruce Door !
Description of Work: Replaced above door broken garage door spring. Lubricated and and checked all door hinges and rollers for wear. Tested door for open and close speed and function.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$180
Peter S.
07/2012
5.0
garage doors
+ -1 more
I called Bruce Door and was finished
Description of Work: My garage door spring broke on sunday 7/22/12. I called Bruce Door on monday at 9:00am. I had a technician at my door by 10:15am. His name was Glenn and he wasted no time in getting to work. He answered all my questions while he was working and was finished with the spring replacement by 10:50 am. So far everything is working fine and I would use Bruce Door again !
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179.5
Jennifer C.
03/2012
5.0
garage doors
+ -1 more
The entire experience was fantastic with Bruce Hearne Door Co. They were able to come on the same day I called to replace our spring. I would definitely use them again if we have any problems with our other garage door.
Description of Work: The torsion spring on our garage door gave out after many years of faithful service. Bruce Door Co. sent out a repair tech to replace the spring. The tech called ahead of his arrival to let me know he was on his way to my home. He was efficient and had our door in proper working order very quickly. He advised on proper lubrication of the rollers as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
SHARON C.
10/2011
5.0
garage doors
+ -1 more
Amazing. This was over a month ago and the garage door is still working.
Description of Work: I backed into the garage door and bent it. It worked for a while, but on this day it quit and was stuck about 3/4 shut. I called Bruce Door Co and talked to Bruce. He was at my house within 30 minutes and told me I bent three out of four panels and would need to replace the door. He said in the meantime, he could try and straighten it out and it might work for a little while or forever. I said ok. He spent quite a bit of time manhandling that door. He made sure that not only would it open and shut, but also made sure it wasn't rubbing against the house or causing any additional damage. He adjusted the tension and basically did a full garage door tune up including lubricating the tension spring and rails. All that for just $84.50. Needless to say, I was impressed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84.5
Barbara S.
10/2011
5.0
garage doors
+ -1 more
I called the company and they were able to come the next day and install the opener. The work was done quickly and professionally. The pricing was fair and the opener is high quality. Operation of the opener was explained to me. All packaging was cleaned up and I am very happy with my garage door opener. I would definately recommend Bruce Door Co. to friends and family.
Description of Work: I had an automatic garage door opener installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
Matthew S.
06/2011
5.0
garage doors
+ -1 more
Replaced tension spring on two car garage door. Great experience and very fair pricing.
Description of Work: Called Bruce based on location and Angies List rating. He answered on 3rd ring at 7:30 AM in the morning. Provided immediate quote for a new tension spring on my garage door and worked me in before another local scheduled appointment in my area that morning. Work was performed promptly, accurately and professionally. In and out in 30 minutes at quoted price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Mindy & Tim L.
04/2011
5.0
garage doors
+ -1 more
Got home that night and a wonderful experience. The garage door was fixed! Glenn did a great job and I'll call him again if I need additional garage door work.
Description of Work: Replace broken torsion spring on my two car garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$154.5
Tom L.
03/2011
5.0
garage doors
+ -1 more
I called about broken spring and they came within two hours to inspect. They did not have correct springs on truck or in stock. They called distributor while still here. Arranged to return first thing next morning with required springs. Next morning they were here and completed the work and adjusted garage door. Very timely and punctual, price was reasonable.
Description of Work: Replaced both springs on overhead garage door.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Luther S.
08/2010
5.0
garage doors
+ -1 more
We called at 9:00 AM they were here by 10:15 AM. He was pleasant, careful and exact. I could not ask for more. The door works well.
Description of Work: Our spring was broken on one of our garage doors. They came out and replace both springs and a few other damaged parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Roger P.
06/2010
5.0
garage doors
+ -1 more
The Bruce Door tech arrived on time and had the door 'good as new' within an hour. The charge of $86 was what we were quoted when we phoned the day before even though the job was more complicated than anticipated. My family has used Bruce Door in the past for new doors as well as repairs. Their service has always been great along with competitive prices.
Description of Work: We recently needed the bottom bracket and seal replaced on our double car garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$86
BRUCE R.
04/2010
5.0
garage doors
+ -1 more
This is the second time I've used Bruce Door Co. I arrived home and went to open the garage door with the remote and the coil and both guy wires broke. I could not even lift the door to open it. The next day I called Bruce Door Co. and they were able to schedule me the same day. The person that came out was very professional and informative. He gladly answerd all the questions I had and offered some structional advice. He was able to replace the coil, reconnect the guy wires, lubricate rollers and hinges and balance the the door well within an hour.
Description of Work: Both guy wires had come off door plus overhead coil had broken. Garage door and rollers needed to lubricated and door balanced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
FRANCES G.
03/2009
5.0
garage doors
+ -1 more
There was a problem with the garage door so we called them. They came and told us how to fix the problem and they didn't charge any thing which was very nice of them. This was the second or the third time we have used them in one year.
Description of Work: I got the garage door done. I have already used them before.
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Service Categories
Garage Doors
FAQ
BRUCE DOOR CO is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Saturday: 8:00 AM - 12:00 PM
BRUCE DOOR CO accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, BRUCE DOOR CO offers free project estimates.
No, BRUCE DOOR CO does not offer eco-friendly accreditations.
No, BRUCE DOOR CO does not offer a senior discount.
No, BRUCE DOOR CO does not offer emergency services.
No, BRUCE DOOR CO does not offer warranties.
BRUCE DOOR CO offers the following services: GARAGE DOORS.