Blinds Spot Fort Worth

I had high hopes for Trinity Uptown to help me in getting a large window treatment for a room. I read all sorts of good reviews online and was excited. I called and made an appointment four days ahead of my scheduled appointment time. The lady on the phone was really polite and nice. The day came for my appointment....and no one showed up. I made some phonecalls and got an answering service. Eventually, someone called and apologized and said they'd be there soon. 1.5 hours later, someone showed up. I was a little frustrated because I had to cancel some plans, but was ready to move forward. The rep was awesome - very nice, personable. He was patient with me and had all his fabric samples available. He also gave me great advice about colors and appearances when I asked for it. He gave me his card and said he'd email me in 2-3 days with an estimate and an update. That was the last I heard from them. That was over three weeks ago. They've completely forgotten about me. I called and left a message twice with their answering service this past week and haven't gotten a call back. I'm not mad...just sad. Was looking forward to working with them, but very disappointed overall.