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Bates Roofing And Construction

Roofing, Fencing

About us

We are proud to be a family business. Bates Roofing And Construction is based on strong family values like honesty, integrity, and service.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Services include roof replacement, roof repair, as well as fence repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
4.5
professionalism
3.0
responsiveness
3.0
punctuality
4.5
Showing 1-2 of 2 reviews

Tom A.
10/2016
1.0
fencing
  + -1 more
The quality of work was extremely poor. They put the pickets on the wrong side of the fence. Nothing was level. None of the posts were spaced properly. Two months later we discovered that he had punctured my neighbors sewer line and filled it with concrete while setting one of the posts. I had to pay to have all of the wood he installed removed and rebuilt correctly and pay the plumbers bill to repair the damaged sewer line, and he refuses to accept any responsibility for the damage he caused.
Description of Work: Replace side fences

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0


Response from Bates Roofing And Construction
I am sorry that you feel that way about us, but unfortunately once you hired another company to come work on the fence, we have no way of knowing what really happened with the fence. We offered to fix the fence when you fired us from the jobsite even though we put the pickets on the way Mrs. [Member Name Removed] asked, she was worried about people hopping the fence, hence why the rails were on your side. We could have resolved this when you terminated us but you refused to give us a chance. We are sorry that issues arose but we cannot accept responsibility for another company's work. Thank you and have a great day.

Monica K.
06/2016
5.0
roofing
  + -1 more
Chris was always available to answer questions. The roofers worked to complete the job quickly, but still provide quality workmanship. I am very satisfied with the job performed, as well as the customer service.
Description of Work: Chris was very helpful in the entire process. He explained the steps in getting my roof replaced and dealing with insurance. He communicated with my insurance company and me in a professional manner. He supplied an itemized list of all labor and materials so there was no question about what the charges were and what was being replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

    Contact information

    6812 Randol Mill Rd, Lot 8, Fort Worth, TX 76120

    http://www.batesroofingandconstruction.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM

    Licensing

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Fencing

    FAQ

    Bates Roofing And Construction is currently rated 3 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    Bates Roofing And Construction accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Bates Roofing And Construction offers free project estimates.
    No, Bates Roofing And Construction does not offer eco-friendly accreditations.
    No, Bates Roofing And Construction does not offer a senior discount.
    Yes, Bates Roofing And Construction offers emergency services.
    Yes, Bates Roofing And Construction offers warranties.
    Bates Roofing And Construction offers the following services: Services include roof replacement, roof repair, as well as fence repair.

    Contact information

    6812 Randol Mill Rd, Lot 8, Fort Worth, TX 76120

    http://www.batesroofingandconstruction.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM