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AK Cleaning Services

House Cleaning, Upholstery Cleaning

About us

AK Cleaning Services, a privately owned and operated company, provides residential and commercial cleaning services for the DFW area. Our dedicated team of cleaning specialists has over 10 years of experience in the industry. Choose AK Cleaning Services for a sparkling and thorough clean that will be sure to please even the most discerning customer.

Business highlights

23 years of trusted experience

Services we offer

Commercial cleaning services

Services we don't offer

NA

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.459 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
17%
3
8%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.5
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 59 reviews

Kasey L.
12/2014
5.0
upholstery cleaning
  + -1 more
The service turned out really good. They were supposed to come out the day I purchased the Big Deal, but I was not available so they came out the next day. There were no extra charges on top of the Big Deal. They are a reliable cleaning service with good quality.
Description of Work: I purchased a Big Deal for AK Cleaning Services. They cleaned a couch and an ottoman that I have.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

carol P.
09/2014
1.0
house cleaning
  + -1 more
First appt was scheduled in June so I took a day off of work. Called that morning and cancelled. Second appt was for 8/27 and I took another day off of work. She called that morning and left a message confirming that she would be there. She again did not show up. I made several calls since that time and no response. I asked for my money back and no response. Last call was yesterday and no response.
Description of Work: Was supposed to be for 4 hrs cleaning. [Approximate cost: $89.00]

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Audrianne S.
08/2014
4.0
house cleaning
  + -1 more
They did a good job - had them clean the downstairs only with special attention to floors and ceiling fans. We are searching for a firm to provide a once-per-month cleaning and we would consider them.
Description of Work: Provided basic house cleaning services.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$89

Brynda M.
07/2014
4.0
house cleaning
  + -1 more
That turned out good. I had them do basic cleaning, such as vacuuming and moping. Two house cleaners came out to do the job and they arrived on time. I did find some dust after they left which is why I would grade them a B.
Description of Work: I purchased a Big Deal from this company for $89 for 4 Hours of Housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Jan M.
06/2014
1.0
house cleaning
  + -1 more
They showed up late. I left and I think they must have left very soon after I did. I know my 13 year old granddaughter could have done a more professional job. They also did not know where my deal came from and told me they had a special on amazon. I was very disappointed, I felt like my money was just wasted and considering I am a senior citizen, I felt that they just took advantage.
Description of Work: Has to have been the worst cleaning job I have ever had. Floors were dirty, microwave was not even attempted to be cleaned. Shutters were half way dusted.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$89

Response from AK Cleaning Services
We are very disappointed that you feel this way. We were about 5 minutes late due to construction. When we apologized for being late, you assured us that it was not a problem. We stayed the entire 2 hours cleaning everything that you asked. Sometimes people get a standard clean mixed up with a deep clean which was probably what was needed in this situation. You asked us to use your electric mop with vinegar and water to clean the floors and that is exactly what we did. We even polished all of your wood furniture because you complained that the last cleaning lady never did. We would never take advantage of anyone especially a senior. Usually we have our customers look around before we leave to make sure they are satisfied, but you insisted on walking to the park.

Jami G.
06/2014
5.0
house cleaning
  + -1 more
The did a excellent job,went very well will use again.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Linda C.
06/2014
5.0
house cleaning
  + -1 more
they cleaned everything. They did not leave a stone un turned. I am amazed at how well they cleaned. I booked them for once a month, and they charge a little higher but we booked them monthly.
Description of Work: Cleaning the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

David M.
05/2014
5.0
house cleaning
  + -1 more
AK did a fantastic job. I had run out of time to clean the home before family returned, and purchased a Big Deal coupon from them, accompanied by a message requesting service within a week. Even though it was the weekend, they promptly replied and scheduled service. They showed up at exactly the scheduled time and started work quickly. Since I had not purchased a deep cleaning deal, they were not able to get to everything, but they took care of far more than I had thought they would. The next day, when family arrived, they were amazed at how thoroughly clean the house looked and how refreshing it felt. We'll definitely be using them in the future for similar needs.
Description of Work: Standard house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from AK Cleaning Services
Thank you for the review!

Christina K.
05/2014
5.0
house cleaning
  + -1 more
They do a good job, that's why I hired them. They are very reliable and responsive. They are very nice to work with. The price is a tad too high, as I have a small house, but their work is really good. I would recommend them. They work very hard and will do anything you want. They use their own cleaning supplies. I will continue using them.
Description of Work: Monthly house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from AK Cleaning Services
Thank you for the review!

Carie C.
05/2014
5.0
house cleaning
  + -1 more
They were great! absolutely wonderful! She exceeded my expectations. I have cleaned houses in the past, and I know what it is like. They are cheerful, and they go in there and they do it, you talk to them, and if you point out something, they do it. They were just good, and the price was great too. They were responsive.
Description of Work: I had purchased a big deal for AK Cleaning Services. The big deal was $89 for 4 hours of cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from AK Cleaning Services
Thank you so much for the review!

RALPH L.
01/2014
4.0
house cleaning
  + -1 more
The work they did was pretty good. We have had people work for us in the past that did a better job, but they did most of what we asked them to. They didn’t do everything we wanted and we did have to spell things out for them to get it done. They left before the four hours was up. They were cordial and likeable, but I will not have them back.
Description of Work: I purchased a $99 Big Deal for four hours of housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from AK Cleaning Services
The big deal was for 2 people for 2 hours and only covered up to 2500 sq. ft. We worked hard to try to get to everything you wanted done and even cleaned more than the 2500 sq. ft. at no extra charge. The only spelling out you had to do was show us what you were wanting done and where certain things were at (like the mop bucket you wanted us to use.) We make sure we explain all of this in the beginning to try and avoid these issues.

Lois W.
01/2014
3.0
house cleaning
  + -1 more
It went alright. I wasn't real happy with them because it didn't look any different than it did before they cleaned. They didn't make things shine, mirrors and that. They left them smudged.
Description of Work: I used the "Big Deal" that I purchased for the housecleaning services of AK Cleaning Services. They just did general housecleaning.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$99

Response from AK Cleaning Services
We apologize that you were not completely satisfied with our work. You were asked to look things over to make sure you were happy. Not only did you not mention any problems while we were there and could fix them, you hired us to come back and then later canceled.

Vernon P.
01/2014
2.0
house cleaning
  + -1 more
They were to do a deep cleaning after remodel. I had 2 rooms already complete when they arrived but the price remained. Two areas they were asked went untouched and I completed them.
Description of Work: .

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$365

Response from AK Cleaning Services
The price you were quoted was done before hand and priced at how many square feet needed to be cleaned. When we arrived at your house, you mentioned that you did not want us to go into the front bedrooms. You never asked for us to recalculate our cost. The house was under an eminence amount of dust from the construction. We dusted, wiped, and cleaned every inch.

Susan T.
01/2014
5.0
house cleaning
  + -1 more
Cleaned wood floors, vacuumed carpet, cleaned kitchen and bathrooms, light dusting.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Gracye H.
01/2014
5.0
house cleaning
  + -1 more
The only thing I would change would be for them to move small items when dusting. Very nice ladies.
Description of Work: Did a good job cleaning the areas I wanted cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Deborah G.
01/2014
5.0
house cleaning
  + -1 more
My daughter had sold her house and the contract required it to be cleaned by a professional service. We purchased such from AK Cleaning and they were wonderful. They contacted me several times to make sure we had the dates correct, showed up on time and went above and beyond in their cleaning of the vacant property. It was spotless and we were very impressed.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberly L.
12/2013
5.0
house cleaning
  + -1 more
They did a "modified" move out cleaning. They worked around all of our boxes and the handyman we had there at the same time. They did a great job.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AK Cleaning Services
Thank you for the review!

John M.
12/2013
5.0
house cleaning
  + -1 more
Did everything that was promised and did it well.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from AK Cleaning Services
Thank you for the review!

Kenneth A.
12/2013
5.0
house cleaning
  + -1 more
After the initial deal through Angie's list, we decided to continue with AK Cleaning Services. They are very thorough and provide all of their own supplies (which is great.) They are also very prompt in responding to any changes I need to make in scheduling and really go above and beyond to make sure we are satisfied.
Description of Work: Cleaned a four bedroom, two bath 2200 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from AK Cleaning Services
Thank you for the review!

john S.
11/2013
5.0
house cleaning
  + -1 more
The ladies at AK Cleaning Services did a real good job. I would use them again.
Description of Work: I used AK CLEANING SERVICES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$89

Response from AK Cleaning Services
Thank you for the review.

Abbie D.
11/2013
4.0
house cleaning
  + -1 more
They ran a $90 special for 4 hours but it only covered 2,500 sqft. My place is 3,400 and it was $10 for every 100 sqft after that. They were prompt, brought in all their own supplies and were very friendly. I had trouble scheduling with them at first.I was able to contact them in the evenings but my calls during the day and afternoon went unanswered. I would consider using them again.
Description of Work: I purchased a Big Deal from AK Cleaning Services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from AK Cleaning Services
Thank you for the review. We are sorry about the unanswered calls during the day. We are a small company and are usually busy cleaning during the day, but do answer all messages and calls every afternoon to early evening.

Martin R.
10/2013
5.0
house cleaning
  + -1 more
It went great. They got here ontime and did a great job cleaning the house.
Description of Work: Clean the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from AK Cleaning Services
Thank you for the review!

Rochelle S.
10/2013
4.0
house cleaning
  + -1 more
It was good. I had a cleaning team that did a better job. These 2 ladies did good. Also to come back again cost was to high.
Description of Work: cleaned house. 2 ladies.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from AK Cleaning Services
Thanks for the review.

John M.
10/2013
5.0
house cleaning
  + -1 more
They were punctual and polite.
Description of Work: Cleaned top to bottom. No complaints!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from AK Cleaning Services
Thank you for the review!

Brigitte D.
10/2013
3.0
house cleaning
  + -1 more
They stayed for three hours. After inspection - I opened up a cabinet in my husband's room - they had not dusted area at all - the glass surfaces were streaked. They did just a very average job and I would not pay the full price in the future at all - I believe it was a $200 value. They did $89 worth for three hours. They were very nice and seemed to work at a good pace - overall, I think they were rushed with the response from the coupon and perhaps they would do better when they were not rushed to fulfill their goals. I am sorry to report this.
Description of Work: Bought the Special for four hours for $89.00

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$89

Response from AK Cleaning Services
We are very sorry that you misunderstood the deal that you purchased. The Big Deal was for one person for four hours or two people for two hours. There were two of us and we were there for an extra amount of time. The offer included dusting all surfaces not opening any cabinets to dust inside.
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Contact information

5201 Springlake Parkway #1216, Fort Worth, TX 76117

www.akcleaning.org

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Upholstery Cleaning

FAQ

AK Cleaning Services is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

AK Cleaning Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, AK Cleaning Services offers free project estimates.
No, AK Cleaning Services does not offer eco-friendly accreditations.
No, AK Cleaning Services does not offer a senior discount.
No, AK Cleaning Services does not offer emergency services.
No, AK Cleaning Services does not offer warranties.
AK Cleaning Services offers the following services: Commercial cleaning services
NA

Contact information

5201 Springlake Parkway #1216, Fort Worth, TX 76117

www.akcleaning.org

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed