Forney Appliance Repair

Mitch came out and replaced icemaker and the bin.He was notified about the noise from the refrigerator was continuing and he was to fix it.He needed a longer tube that he did not have.I called him later that month and texted him about when he could come to replace the tube He never responded. I called him again and he never responded. I called another repair company and they were 20dollars cheaper on the service call and fixed the noise.Also explained what was wrong with dishwasher which was completely different then what Mitch said was wrong with it.Unprofessional to not return calls from a Customer who has used him in the past.Will not use him again.

Mitch came over the day that I called him and fixed my dryer in about 15 mins. He was very professional!

The original service started out great. The technician quickly determined the problem and stated he would order the needed part and repair my fridge on Monday (this was on a Saturday). We received a call on Monday saying the part didn't come in; ok, no problem. Tuesday a different technician showed up to install the new part only to discover, the wrong part had been ordered. Mistakes happen, so no big deal. He said he would order the correct part and return the next day. Thursday we received a call saying the part hadn't come in but should be there Friday. I'm starting to get a little irritated now as it's been a week without a fridge. Friday we hear nothing. Saturday my husband calls and is told the part came in, but the technician had ordered the wrong part again! The correct part is now on backorder and won't be in for another week! Now I'm really frustrated and ask to speak to a manager. I'm told I will receive a call back. Finally, on Tuesday, my husband speaks to a supervisor and is told the technician we had been dealing with no longer works for the company and the owner will handle our repair from this point on. The supervisor did apologize, but says the part will not be in for 2 weeks!! At this point, I'm totally upset and wish we would have gone with the manufacturer repair service instead, regardless of the cost. My fridge did finally get repaired after 3 1/2 weeks and works great now. We were still charged full price for the repair. Unfortunately, I cannot recommend this company due to the experience we had.

Mitch came out and fixed it.

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I called the day before and set up an appt for dishwasher repair. I was informed they charged 80.00 for service call and needed to provide a credit card to ensure the appt. I gave the information and set the appt up for the next day 1:00 to 4:00 pm. The next morning at 8am they were calling for model and serial #. I gave them the information. At 11am the scheduler called because she had the wrong expiration date on card so I gave her the correct one. Then she called back and asked for the CV # and I gave her that. Then she called again and needed the credit card # because it was written down wrong. After all that and waiting for the tech to show up @4:00 pm the scheduler called and said the tech tried to call and no one answered so he moved on to his next appt. I told her that he had not called and how was it that I answered her multiple phone calls that day. Then she says that since it took awhile to get the credit card info he moved on to his next appt. I have never dealt with such an unrealible, unprofessional business. I called another place and made an appt without the credit card fiasco and they charge 59.00 service call.

Mitch was excellent. He came when he said he would, quickly identified the problem, and made the repair at a fair price. Will use again.

Mitch check on the parts and their price, called back, got my OK, and came back when scheduled and got it running. It is good as new.

He was WONDERFUL!! Made a return call letting me know that I might not want to spend the money (too expensive, his words) for a knob replacement for the washing machine. Mitch is was friendly and called to give me updates for his arrival to the house.

Mitch answered my call promptly. He was on time, friendly, and professional. He even took care of some other issues that weren't discussed in the original appointment. I highly recommend Forney Appliance Repair and will definitely call him again should the need arise.

My LG dryer was making very loud noises/screeching when turned on. Mitch arrived promptly and determined that my LG dryer needed the rollers replaced. He arrived the next day with the needed parts and installed them. My dryer is a lot quieter now. He also determined that I had a lint blockage in the dryer vent at the outside exit. This was causing excessive lint to build up in the dryer vent and in the inside of the dryer. Thank you!! I would use Forney Appliance Repair again.

I used Forney Appliance Repair before on my LG Dryer. Months later my 9 year old LG Washer started a slow leak. I was able to have Mitch come out the same day I called and he determined I had a leak at the water inlet valve. He did have a used part on his truck that would work and he would be able to discount the part for me. Otherwise a new part would be a day or two to finish the repair. I appreciate his honesty and I chose the used part.

I selected Mitch at Forney Appliance Repair from Angie's List. He has solid "A" reviews. He was able to come out the same day I called to look at a plugged drain problem in my Whirlpool washer (my bad). He is the owner of the business, is professional, friendly, and has several years experience working in the industry before starting his own business. He found the problem within minutes, and all is well again. In addition, he reviewed a few general maintenance items I should do myself to keep the washer running well, and cleaned out the soap & softener tray. He also cleaned up after. I have nothing to compare his price to as this was my first appliance service call, but it seemed fair to me. I will definitely call him again if anything goes wrong either in the laundry room or kitchen. Would trust him over some of those "big name" repair services that advertise so much.

Mitch was great, he was able to come out the same day and was able to fix the issue quickly also, explained the cooling process for me. I was afraid I'd have to go buy a new refrigerator since mine was out completely but, thanks to Mitch I can put that off for a while longer.

A wonderful repair person. Clean, efficient, great attitude, and a very personable guy. Friendly and self-assured.

He was punctual and he repaired the ice dispenser on the outside of the refrigerator door that I had had another repairman look at and tell me that it couldn't be repaired.

I called Forney Appliance repair after a bad experience with Affordable Appliance Repair.. Mitch came to my house same day. He realigned my freezer drawer door that had been improperly put back on by a previous repairman. My freezer had been accumulating frost. He affirmed that the slides that hold the drawer need to be replaced. But no hurry. Just when I notice more and more frost forming. I wish I had called him first instead of falling for a "coupon deal". And I will surely call him again.

He was friendly and professional. He had already ordered the replacement kit and brought it with him so he was able to take care of it in one trip. He gave me an estimate over the phone and that was what he charged me. I will definitely use him for future appliance repairs.

He showed up on time. Was professional and friendly. He even cleaned the coils at no additional charge. I can't remember how much we paid, but it was reasonable.

I called Mitch and he happened to be in the neighborhood. He said he would call me when he finished the job he was currently on and then swing by our house. Within the hour he called and came straight over. From the time I made my first call to him and the time he had our oven back up and running was less than two hours. We need more repair folks like this!

Mitch did the work quickly, was friendly, and picked up after himself.

We were having trouble with our refrigerator, so we called around to see who was recommended. We were told about a young man who was GOOD and that he was an honest person who would not scam us. So I called Forney Appliance Repair and talk with Mitch. He seemed very nice and polite over the phone so we setup an appointment. Mitch was on time and very professional. He assured us he could fix the unit and describe exactly what was wrong with the unit and what it would cost. Now the fun began LOL. The refrigerator has a coil in the refrigerator side that was frozen up so bad that the ice had broken the foam insulation and plastic panel that covered it. Mitch said it was best to turn it off and let it thaw overnight. He offered to help move the product to our extra refrigerator in the garage. He picked up parts and returned the next day. It was repaired exactly as he described. We were very pleased with the service and the professionalism of the young man. And then we received a phone call on Sunday and it was Mitch just following up on how the unit was doing and if it continued to cool down like it should. We highly recommend Mitch and we will definitely call him for any other repairs we have in the future.

Mitch was on time at 1:00 exactly! That impressed me a lot. He was easy to talk to and has a great knowledge of what he does. We also discussed our churchs in the middle of the appointment.

This is the most honest, professional, and dedicated appliance repairman I've ever met, and I've had some good experiences in the past with Sears and others. Mitch kept looking for the answer until he found it. He was punctual and honest. He came back on his own time to do additional work, despite the fact that the home warranty company isn't paying him extra. We will use him again for our future appliance repair needs.