Sublime Water Garden

Sublime Water Gardens provided a hard-working crew to address our fountain issue. They did a great job cleaning out the fountain and removing rocks & sludge. They estimated the job would take 1 hour; however, it took 1 1/4 hours.

This an amazing company. I wouldn't let any other company touch my water pond. They have been doing my pond for over 8 years. They are extremely organized and professional. I would highly recommend them.

Sublime water garden provides excellent services and is always quick to return calls. They will come out for the biggest or smallest job!

Sublime Water Gardens can be counted on for providing excellent service. The office staff is very helpful and efficient, The crew showed up on time and quickly identified the problem. Logan and Mario went about correcting the issue right away. They did a great repair job and had it fixed in a timely manner. I would recommend them and will use them again when needed.

Jorge and his crew from Sublime Water Garden gave my ponds, filter, and waterfall a long-overdue cleaning, and did a great job! They kept my koi safe, and came equipped with huge vats so they could return a portion of the old water to the pond so it wasn't all brand-new city water. They completed a huge task in a few hours that would have taken me a three-day weekend--and I'd have needed equipment like the vats that I didn't have. Great work, now my pond is beautifully clean. Pros: They know what they're doing and worked diligently to clean out my water feature. Cons: They're a little expensive, but having all the equipment needed, the knowledge, and the diligence to do a good job, they're worth it. They showed up a little late, but the office called to let me know their earlier appointment took longer than expected.

The pond is clean and the leak was fixed.

We hired Sublimewater gardens to install a Kio Pond and 3 tiered fountain in place of our backyard flowerbed that was an eye sore. Danny, the owner, and his crew were awesome to work with and never seemed to mind my endless questions and ideas! And these guys are hard workers too! They arrived on time and worked until the days job was done. Danny was often there working along with his crew making sure everything was perfect. He gave 100%!!! He also made sure we understood how to care for the pond, fish, and aquatic plants. I would hire Sublime again and refer them to anyone looking for the best company to build a pond or fountain. Thank you again Sublime, for building a BEAUTIFUL pond and fountain!!! We love it! Cindy and Mark Foster

I got quotes from three well-known Koi pond service companies, Stephanie from Sublime Water Gardens was the only one who tried to convince me to look at a cheaper alternative. Although the other companies suggested a total rebuild, costing as much as $21,000. Stephanie's quote was not only much better, but when the job was completed, they had finished 20% under their quoted price. Not only was the price better than anybody else's, but the crew built a cave for my fish out of the broken waterfall cover rock I had planned to replace. I can't say how happy I am with the quality of the work.

They were very attentive and corrected things

Absolutely fantastic company for all your outdoor pond needs. Trustworthy, punctual and do an excellent job.

Logan and his team arrived on time and worked straight thru without stopping! They did a wonderful job cleaning all pond surfaces and cleaned all of my skimmer and pump equipment as well. Thanks!

Excellent! They are very knowledgable, prompt and professional. Kept me updated. Did a wonderful job. I highly recommend them.

Pond water was a mess and looked brownish green. After Sublime Water Gardens finished it was crystal clear!!!

Everything went very well. Sublime built my pond a few years ago and the fish and pond have been very healthy. They are very good at keeping in tough to ensure the work was done well and on time.

This was the absolute worst service experience we have EVER been through. Their “technician”, who supposedly has the most experience in the company, couldn’t figure anything out. Simple things we had already learned (we just bought the home a few weeks ago), he was struggling to understand. We never received any documentation of what the tech learned, no analysis, no recommendations....just the $225 bill. When I got on the phone with customer service, she was so aggressive and defensive. It was honestly unbelievable and so upsetting. I have never had someone speak to me the way she spoke to me. And I have never written a negative review before, but I felt like it was important to protect others from being in the situation we just went through.

Staff was very responsive getting me scheduled. Crew showed up on time, got right to work, finished quickly and did a great job. Would hire again. I couldn't get my recommended Aquascape cleaner to return my calls or emails. Was referred to Sublime Water Gardens by FNC ponds. Glad they did.

Tom and crew showed up as planned and had everything in top shape in under two hours. Sublime rebuilt the pond (2000 gal, 12x12 with waterfall and 5-6” fish) in 2018 (someone else built it) and their re-do is far superior. They give a detailed estimate before they start....and in my case, they came in over 25% under estimate (ie, they didn’t do it if it didn’t need it.). Give them a try.

We could not be any happier with the results of our new water feature and the professionalism with the team. It took a little longer to get on the schedule than we hoped, but WOW it was worth the wait and once they started they were done in a day and a half. It was impressive the way Danny was able to take my vision and execute it perfectly for a reasonable price. We absolutely love it and highly recommend them.

They were very thorough and did a great job! Replaced pump and totally cleaned the pond and split the plants

Logan and crew did a wonderful job cleaning and repairing my pond and waterfall. They were courteous and professional. Sublime Water Gardens built my 15x20ft pond and has done all cleanouts for 15 yrs. I recommend you ask to send Logan or Tom as your crew chief. Be sure you confirm with scheduling as to everything you need prior to the day they arrive, such as special handling and include any products you are requesting such as chemicals or bacteria to be sure its on the truck. Make sure your home is staged for their work convenience and advise your neighbors if you expect any excess water drainage so everyone is aware that work is being done and avoid any surprises. If all is well, you can expect a professional job without any hassles.

Have been using Sublime for many years. I am pleased with the work Sublime did with the cleanout of my water feature in ground waterfall.

Sublime always does good work. It takes a long time to get on their schedule, but the pond guys are great. Dan did an excellent job of helping us change our existing koi pond to a smaller pond from a huge one and helped us reorganize our existing space. The guys on his crew really worked hard because this was a very physically demanding re-do. They know their stuff on pond work and we are very satisfied with all they did. Pond work is just very expensive...and there are not a lot of folks that know what they are doing. Sublime Water Gardens does!!!

Excellent service. We were called well in advance of arrival, and the crew that came to our house were extremely professional and knowledgeable. Our water feature looks so good!

Poorly...did a poor job and then had to be asked out again.

We have been trying to schedule an appointment with Sublime to get an estimate for a fountain install since February. Sharri literally takes weeks to reply to us. She never returns our calls. She makes promises that she does not keep, such as she will call or e-mail with a date and time the estimator can come to our house. However, she never calls nor e-mails. We keep reaching out and keep getting ignored.