About us
Business highlights
25 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Warranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Reviews
4.825 Reviews
Showing 1-25 of 25 reviews
Kimberly C.
10/2017
home security systems
+ -1 moreWork was well performed. Had trouble with our phone line not working when the alarm was connected. DFW sent higher level techs to the house till it was resolved. Gave us a one month credit for the trouble.
Description of Work: Alarm system brought up to standard service levels and started monthly contracted alarm monitoring.
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Yes, I recommend this pro
D J W.
07/2017
home security systems
+ -1 moreI wrote an email and the boss, Al responded over the weekend (how many businesses reach out to customers after hours these days?), and said someone would call and schedule on Monday. Sure enough, without any further follow-up by me, the company called and set-up an appointment that day. David came out within a few hours and resolved the problems correctly and promptly. The only weird thing was that the company took my credit card number over the phone and advised of the hourly rate for tech work. I guess in the alarm business you might deal with flaky customers sometimes, but I don't know any other business that does this. Still, the work was done quickly and correctly. I can recommend them and will call again if I need support. Thanks Al.
Description of Work: After some remodeling work I had two zones of my owned alarm (Honeywell Ademco) that were open. 20 years ago I would have crawled through the attic and fixed this myself but those days are gone and I needed someone to solve the problem. I did not need a new system or monitoring services.
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Yes, I recommend this pro
$160
Athena R.
06/2017
home security systems
+ -1 moreInstallation went smooth.
Description of Work: Updated system and glass break censors.It took about half a day to install. Nice app with this system
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Yes, I recommend this pro
Patrick M.
02/2015
home security systems
+ -1 moregreat
Description of Work: Tested functioning of system. Connected system to monitoring center and tested.
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Yes, I recommend this pro
$25
Hien N.
01/2015
home security systems
+ -1 moreThere were problems along the way in getting the system set up and working with the fire sprinkler system but Al the owner was always responsive in getting problems resolved. I appreciate him wanting to run a good business.
Description of Work: This company provided security alarms, smoke detectors and fire sprinkler monitoring for a new construction house. The job was a bit trickier due to the detached guest house.
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Yes, I recommend this pro
$4,000
Michael K.
12/2014
home security systems
+ -1 moreunknown
Description of Work: They replaced a competitors obsolete system quickly with new technology at a lower price.A savings when compared to previous vendors comparable product as well.
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Yes, I recommend this pro
Larry P.
10/2014
home security systems
+ -1 moreThe insurance company recommended them. The installation was free. They are very good. I only worked with them. I had some other people gave me some quote, but most of them did not come out and give me a quote. They came out, went through the stuff, and gave me a quote whereas the others just want to give something over the phone. The quality seems fine. They were very responsive as far as coming out and taking care of it. They were here when they said they were going to be here and got the job done quickly. If I move houses, I would use them either to move the system or put in a new one.
Description of Work: We went with DFW Alarm. They installed a new system for us.
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Yes, I recommend this pro
Deborah F.
10/2014
home security systems
+ -1 moreI love these guys. I started using them in 2001. I am very happy with them. The price is reasonable. They are great.
Description of Work: I am currently using DFW Alarm. They service my alarm. I had them install my security system.
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Yes, I recommend this pro
$20
Louie R.
03/2014
home security systems
+ -1 moreInstaller arrived on time, dressed very neatly, introduced himself and went to work, answered all my questions and concerns explained everything in detail about the alarm, very professional. $53.20 install fee and 29.99 per month or you can save and pay for the whole year up front. Sincerely: Dale R
Description of Work: Installed 4 glass break sensors, 4 window contacts, 3 door contacts including one on my storage shed, and a wireless control panel which you can activate from your cell phone.
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Yes, I recommend this pro
$53.2
Suzanne V.
01/2014
home security systems
+ -1 more.
Description of Work: .
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Yes, I recommend this pro
$150
Rene C.
10/2013
home security systems
+ -1 moreI forgot to mention that I had searched the web forever for the Best! Angie's List actually sold me on this company! Ask my brother in law what new system they had?? DFW Alarm! After so many bogus websites, honestly Angie's List has made my life of searching and searching over. The honesty of the users is perfect. Thanks to all for the help.
Description of Work: DFW Alarm, !!! Add on to my review please
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Yes, I recommend this pro
$2,500
wilson H.
02/2013
home security systems
+ -1 moreI did not have Angie's list when I started with the original company 5 years ago. This company was bought out by a multi-state 3-letter big company, the monthly payment was high but what did it was the lies when I wanted to switch to wireless, they promised a free upgrade and did not hold to their word. I did ample research and found DFW alarm, the process was simple and clear. No contracts. The installation took 2 days because some zones were missed initially but they came back next day to fix it with no hassle. I love the android app, I went overseas and was able to monitor if the system was armed or not and who had access to it (cleaning lady). Overall, we are very satisfied with the company.
Description of Work: Installed wireless monitoring service and hooked up to the previous system.
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Yes, I recommend this pro
$800
charles M.
12/2012
home security systems
+ -1 moreShowed up on time and at a great price.
Description of Work: Installed cellular based home security system.
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Yes, I recommend this pro
$250
Jason N.
08/2012
home security systems
+ -1 moreI called DFW Alarm on a Wednesday morning, the office was very helpful and got the necessary information from me. I had asked for them to come out Friday, but they had a full schedule and we scheduled an appointment the following Monday. I got a call on Thursday saying that they were going to be able to work me in Friday if I was interested, which worked out great for my schedule. The technician called an hour before the appointment to confirm he would be there on time, and he showed up exactly on time. He worked on the system for about an hour and a half and got everything running properly. As far as I am concerned, it was a perfect experience, couldn't have gone any better and the monthly price is the best in town.
Description of Work: My house had a security system that was installed by the builder that needed to be activated.
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Yes, I recommend this pro
$260
Anaheed M.
05/2012
home security systems
+ -1 moreThe work was done good and the system works good.
Description of Work: Installation of a new wireless radio and smoke detector, and alarm monitoring service.
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Yes, I recommend this pro
$400
Harry B.
12/2011
home security systems
+ -1 moreAs described DFW did everything as promised on time, on estimate.
Description of Work: I was ready to switch alarm service providers because I believed that I was not getting good value from my current company. The main catalyst for the move was discontinuing land line phone service. The alarm was the only use for this expensive and heavily taxed phone service. I was not happy with the proposed costs, solutions from the former supplier. Also, their monitoring costs were above market rates. I contacted DFW Alarm by phone and described my requirements. Al gave me options, costs, and timing and I ordered the work and scheduled a time. They called the day before to confirm, rang 45 min. before the appt. and arrived on time. They inspected the system, added the new cellular equipment for monitoring transmissions and a new glass break sensor in the LR. The technician Matthew was friendly and did everything in a professional way. Since then, The monitoring office contacted me once to tell me the battery battery back-up was low. I have run system tests several times; and the monitors were always on duty, and responsive and helpful: I feel confident with them. Since then, in December 2011, I have had DFW one other time to replace a door contact and to replace the system back-up battery. Same good results! The door contact was not working well, and giving false indications that the door was open. Al sent Matthew back the next day to adjust and did not charge me. Al stands behind their work.
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Yes, I recommend this pro
$369
Julie B.
10/2010
home security systems
+ -1 moreDFW Alarm called me 45 minutes before the technician was due to arrive to confirm they would be on time. The technician did arrive on time as promised. He confimed the services to be performed and reviewed the prices for the alarm reactivation, battery replacement, and additional keypad installation. The work performed took about 45 minutes without any issues. When completed he review the alarm set procedures. He also reviewed the price for the system activation and completed the required paperwork. All went very well & smoothly.
Description of Work: Reactivation of an existing alarm system.
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Yes, I recommend this pro
$195
Chester M.
06/2010
home security systems
+ -1 moreWhen I called the company I told hem I specifically wanted an alarm system that spoke a voice indicating where the breach in security was occuring. The price quote on the phone was for three alarm pads. The first one for $100 and and $70 for each additional. After the installation, I was charged $100 for each pad instead of $70 for the additional two. The installation person showed up and started the task. He did not replace the alarm pads exactly where the old ones where, so now the paint does not match on each wall. Then he did not program to alarm to indicate the garage door correctly. When the garage door is opened, the alarm says the front door is open. He said he was completed, but when I checked some of the window alarms, they did not work. He said the windows were not wired, so I raised each window and showed him the wires. He completed two of the windows and said that was all he could do. Basically he did not care about the quality of the job and just wanted to finish as quick as he could and go on.
Description of Work: Home alarm system was replaced with a Honeywell alarm system.
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$700
Response from DFW ALARM
Vanessa S.
10/2009
home security systems
+ -1 moreGreat.
Description of Work: They re-wired my alarm system and tied in the phone system and then I prepaid 3 months of monitoring.
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Yes, I recommend this pro
$89
Don R.
01/2009
home security systems
+ -1 moreWanted someone to fix the system, not sell me a monitoring package or upgrade. The person that called me to schedule the service call gave me a few things to try that might fix the problem without the need of a repairman. The tips did not fix the problem but I was very impressed that they offered help over the phone that could have saved a service call. He was also very clear about what the costs would be for the repair. The service tech arrived early and did the repair very quickly. I was would not hesitate to use this company again.
Description of Work: Replaced and relocated two door sensors. Cleared a fault in the alarm system.
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Yes, I recommend this pro
$124
Pamela H.
08/2008
home security systems
+ -1 moreQuick response to phone call, installation that week, and all working fine.
Description of Work: Replaced leased alarm system, and offered lower cost monitoring.
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Yes, I recommend this pro
$500
Nisha S.
08/2008
home security systems
+ -1 moreWe chose this company because of their competitive cheaper price. I like this company because of their responsiveness, their quick service and bending price.
Description of Work: 12.95 per month for a home alarm to be installed and some repairs.
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Yes, I recommend this pro
$12.95
Bart D.
09/2007
home security systems
+ -1 moreThe tech was very professional. Even though they would have lost a new system sale, he made a point of telling me that they could work with my existing system, and made sure I wanted a new one before changing anything. As part of the installation he took the time to check every sensor in the house, and explained everything I needed to know about the new system in detail. He answered all my questions about expandability of the system, but didn't try to force me to buy a bunch of unnecessary add-ons. Rates on both monitoring and installation work are very reasonable. It's worth making special note of the fact that no long-term contract was required; all equipment is unlocked and entirely mine (with the exception of the radio for wireless monitoring). I really like their up-front pricing. The monitoring contract is month-to-month and I can end it at any time without penalty, but I don't plan to. Their rates are competitive and I've had a great experience so far.
Description of Work: Replaced the guts of an existing alarm system: $300. Monthly monitoring via cellular: $15/month. Installed a new DSC PC1832 panel and keypad for $300. System was not locked. Installer gave me the master code, I own the equipment fully, and I can change monitoring companies if I wish. Monthly monitoring via cellular is $15/month. Installation costs for the cellular system: $25 labor + $170 refundable deposit. Unlike the alarm panel, the cellular radio is not mine. If I end the monitoring contract, I return it to get the $170 deposit back.
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Yes, I recommend this pro
$510
LAWRENCE G.
03/2007
home security systems
+ -1 moreVery well, don't bother overpaying for alarm service. With the homeowner insurance discount, it pretty much pays for itself.
Description of Work: Came and hooked up my existing alarm. Nice kid who knew what he was doing; did it quickly, no salespeaple, only $12.95 a month with no contract!
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Yes, I recommend this pro
$65
R B.
10/2004
home security systems
+ -1 moreNOTHING SPECIAL. NOTHING TERRIBLE. SO OVERALL IT WAS JUST THAT.
Description of Work: REPAIRED A FAULTY ALARM ON THE INSIDE OF THE HOUSE.
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Yes, I recommend this pro
$65
Contact information
P.O. Box 270346, Flower Mound, TX 75027
www.dfwalarm.comService hours
Sunday:
ClosedMonday:
8:30 AM - 5:00 PMTuesday:
8:30 AM - 5:00 PMWednesday:
8:30 AM - 5:00 PMThursday:
8:30 AM - 5:00 PMFriday:
8:30 AM - 5:00 PMSaturday:
ClosedLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Home Security Systems
FAQ
DFW ALARM is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
DFW ALARM accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, DFW ALARM does not offer free project estimates.
Yes, DFW ALARM offers eco-friendly accreditations.
No, DFW ALARM does not offer a senior discount.
Yes, DFW ALARM offers emergency services.
Yes, DFW ALARM offers warranties.
DFW ALARM offers the following services: Have it your way - contract or a no contract term! Security (burglar), fire, medical alarm and home automation, sales, service, repair, inspections, installation and monitoring for both residential and commercial. Remote smartphone/computer controls for your alarm, lights, locks and cameras.
Ask for details.
Contact information
P.O. Box 270346, Flower Mound, TX 75027
www.dfwalarm.comService hours
Sunday:
ClosedMonday:
8:30 AM - 5:00 PMTuesday:
8:30 AM - 5:00 PMWednesday:
8:30 AM - 5:00 PMThursday:
8:30 AM - 5:00 PMFriday:
8:30 AM - 5:00 PMSaturday:
Closed