Both projects turned out okay. The back splash was done by guys that did a much better job speaking English than the guys who did the carpet, which made communication a bit difficult. The owner came to my home to bring carpet samples, but after that I never saw him again. He sent the workers each time to complete the job but never called or followed up to see how things had gone or if I was pleased with the work.
Description of Work: Carpet replacement in 3 bedrooms and kitchen back splash installed. These were 2 separate jobs.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Linda P.
07/2017
3.0
flooring contractor
+ -1 more
the experience would have been a lot nicer if the owner would have responded to my questions in a timely manner, instead of me reaching out to him multiple times.
Description of Work: Removal of laminate flooring. Removal of plywood & 2X4's Reinstalling of laminate flooring after cement was poured into living room.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0
Yes, I recommend this pro
$1,810
Paula K.
08/2015
5.0
carpet installation, flooring contractor
+ 0 more
Called Carpet World and Doug met me at the house the next day to provide a quote and to select the carpet (another company I phoned couldn't meet for a week). Very professional, provided the quote on the spot, and had carpets to select from with him. Installation was easy to schedule and the installers were on time and did a great (and quick!) job. Moved bedroom furniture out and back in the room when completed. I didn't get any other quotes, but from looking at prices on carpet at Lowe's (and the other reviews on Angies List), I think the price was competitive and much more convenient!
Description of Work: Installed new carpet in master bedroom and closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$794
Response from Carpet World
[removed member name], Thank you for the business. It was a pleasure working with you and we appreciate the feedback. Thanks again. Carpet World
Andrew L.
06/2015
5.0
flooring contractor, hardwood floor
+ 0 more
It went great! They were professional, prompt, willing to do work that other installers didn't want to do (tearing down and putting new baseboards to be exact). The price was great too!! We are SO happy with their work.
Description of Work: We had the provide rip out old baseboards, install hardwoods and put up new baseboards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Rachael A.
05/2015
2.0
flooring contractor
+ -1 more
unknown
Description of Work: Unresponsive - wouldn't recommend or use.
Rating Category
Rating out of 5
responsiveness
2.0
Elizabeth R.
04/2015
5.0
carpet installation, ceramic tile
+ 0 more
You don't have to leave the house. He comes to you. His price is the best price in town. He really knows his carpets. I got the best price, but it was also a high quality carpet. I got a quote from six people, and he was the best. The crew that came out to do the tile were really good. I didn't have to clean up anything after them. It was awesome. They were so nice.
Description of Work: He installed four rooms of carpeting in my home and installed tile in my bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,350
Steven J.
04/2015
5.0
carpet installation, flooring contractor
+ 0 more
unknown
Description of Work: Installed carpet in three rooms. Great installation and very quick.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Christie D.
03/2015
5.0
carpet installation, flooring contractor
+ 0 more
Doug was very knowledgeable and professional with helping us choose a new living room carpet. We didn't want to replace the entire house carpet, just the one room, but our current carpet was discontinued. So Doug helped us find something to replace it with (without trying to match it)....considering the current carpet color/texture/quality, the neutral wall paint colors, as well as different tiles in the adjoining foyer and kitchen. He was very flexible at meeting our schedule for the install, and accommodating at multiple requests during the entire process. The install crew did a great job, and it looks phenomenal! Thanks Doug for making it all work!
Description of Work: Replaced carpet in living room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melissa A.
02/2015
5.0
flooring contractor, hardwood floor
+ 0 more
Fabulous! We are getting our house ready to sell and had a hot water heater bust and ruin living room floors. Doug came over the day I called him and had his guys scheduled that Saturday. They showed up on time, very professional, worked fast and did a beautiful job. I already recommended him to family members needing new flooring. Prices were excellent and our floors are nicer than the ones we had before that we bought from empire (don't use empire they are a rip off!!)
Description of Work: Installed new wood laminate flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,450
Reghan L.
01/2015
5.0
flooring contractor
+ -1 more
Doug was incredibly knowledgable, nice, flexible, professional, accommodating, and competitively priced. He was also willing to accommodate some unusual requests from us, and was very flexible when we had to reschedule our installation date at least 3 times due to construction delays. His installers did an excellent job especially with a challenging angled/curved wooden staircase. Our carpet looks fantastic, thanks Doug.
Description of Work: Replace 1500 sqft of carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
Jeremy F.
11/2014
5.0
flooring contractor
+ -1 more
Great Service. The quote process went great and all promises were delivered on. We will definitely use in the future.
Description of Work: Istalled approximately 750 sq. ft of carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,750
John H.
10/2014
4.0
flooring contractor
+ -1 more
Measurement was incorrect and had to order more carpet. Received quickly and completed job. Did not provide all choices for transitions and was slightly disappointed with a long transition at tile.
Description of Work: Install Carpet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brian M.
09/2014
5.0
flooring contractor, hardwood floor
+ 0 more
The provider spent several weeks and considerable time making sure we got the right product for our needs/tastes (no pressure to make a decision). Scheduling was quick, and install completed with no significant problems. They we very responsive to my question/concerns. I would and have recommended to others.
Description of Work: Demo of tile, carpet and pre-existing wood floors. Engineered hardwood floors installed over approx. 1000 sqft.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Bob F.
12/2013
5.0
carpet installation, flooring contractor
+ 0 more
They did what they said they would do, on time and nice results. I would recommend Carpet World.
Description of Work: I used Carpet World.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
john V.
10/2013
5.0
carpet installation, flooring contractor
+ 0 more
Great. No complaints. Good price and good quality.
Description of Work: Installed carpet in 4000 square foot home. Took all day and looks great. No visible seams.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,700
Contact information
2201 Long Prairie Road Suite 107 number 335, Flower Mound, TX 75022
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile
FAQ
Carpet World is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 7:00 AM - 8:00 PM
Carpet World accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Carpet World does not offer free project estimates.
Yes, Carpet World offers eco-friendly accreditations.
No, Carpet World does not offer a senior discount.
No, Carpet World does not offer emergency services.
No, Carpet World does not offer warranties.
Carpet World offers the following services: Carpet Sales, Installation, Repair
Ask for details.
Contact information
2201 Long Prairie Road Suite 107 number 335, Flower Mound, TX 75022