West Shore Home Farmers Branch

home remodeling contractor, door installer, window installer

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in shower and bath replacements, and walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right. Our team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.

Business highlights

19 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes

Reviews

4.8558 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
2%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 1-25 of 558 reviews

Vicki G.
12/2024
0.5
It was awful he lied to us cheap product seat came unglued, bottom of shower so slippery. Our life time warranty is not life time it is only good for 1 year they lied again. It cost to much for cheap materials. Then they sale our contract over to One Main final to carry the note That was a lie to. Come pull it out & put my tub back in. Yall are a bunch of liars that take advantage of people you say one thing but it is another they lie lie !!!!!!!!

Rating CategoryRating out of 5
quality
0.5
value
1.0
responsiveness
1.0


Vicki G.
12/2024
0.5
It was awful he lied to us cheap product seat came unglued, bottom of shower so slippery. Our life time warranty is not life time it is only good for 1 year they lied again. It cost to much for cheap materials. Then they sale our contract over to One Main final to carry the note That was a lie to. Come pull it out & put my tub back in. Yall are a bunch of liars that take advantage of people you say one thing but it is another they lie lie !!!!!!!!

Rating CategoryRating out of 5
quality
0.5
value
1.0
responsiveness
1.0


robert b.
11/2024
5.0
We HAD THREE JOBS DONE IN ONE DAY!! 2 shower/tub combos and 1 master shower. Crews arrived just after 8 am, and were done by 3...clean up included. Everyone we dealt with at every step of the process was friendly professional and efficient. We could not be more pleased with how the jobs turned out. They ARE just a bit more expensive then some other companies, but the quality of the work speaks for itself. We would definitely recommend West Shore to anyone looking to remodel a bathroom or just replace or upgrade a tub or shower. FIVE STARS FOR EVERYONE!! Judge for yourself by these before and after photos.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Kendrick C.
10/2024
4.5
Awesome and professional

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Nazish W.
09/2024
5.0
work was completed on time and done well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Taiga E.
09/2024
4.5
So good

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Nancy V.
08/2024
5.0
Westshore Home took out my tub and replaced it with a walk in shower. Jason W. and Luke R. did a great job! And the result is gorgeous. They arrived early and worked hard all day long. They were very respectful, pleasant, easy to communicate with. They cleaned up after they were finished. Iâ m very happy with the whole experience. Thank you West Shore Home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary W.
08/2024
5.0
I dELt directly with Kevin and Dennis who did the install at my house. However folks from Westshore dropped by on two occasions while the renovation was going on just to make sure that I was satisfied. I was a VERY satisfied, and I am incredibly impressed by their commitment to service and customer relations. I LOVE my new shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jill M.
08/2024
5.0
Everyone I dealt with was very nice. I really liked all of the people I dealt with in person. DeShawn (my salesman) to Juan & Alexander - the installers & their supervisor, Pedro. They were mindful that we have a 15 year old cat (who isn't as crazy about visitors as she used to be). They cleaned up after the install so nicely too! They even helped us take down our window blinds (I didn't have a clue how to do it) AND they re-hung the blinds when the install was completed. I had 3 bedroom windows done - each one different than the other.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ronda R.
08/2024
5.0
Installation Manager Pedro and Alexander excellent customer service and workmanship.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Lavanna E.
07/2024
5.0
All 3 West Shore employees were very kind and very acknowledged on the work they did for us. We have a new tub/shower replacement done in our guest bathroom and we love it! It looks very good. Thank you West Shore!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennie N.
07/2024
5.0
I had a great experience with this company. I was very happy with the results, and the men who worked on the project were very professional and helpful. They answered all my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

eugene p.
06/2024
5.0
workers were on time and very knowledgeable about the product.they did an excellent install and clean up. we are very happy with work done and would recomend them to others.our installers were ryan and alan,thank you! they did an ExCELLANT JOB.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro

Steve R.
06/2024
0.5
The product is nice but pricey. The customer service is horrible, very nice on phone but can not solve the problem. I've talked to three people so far and no one can even get me a color match to match the exterior of my home. After this company gets your money, you are on your own. Good luck.

Rating CategoryRating out of 5
quality
3.5
value
3.0
responsiveness
0.5


Steve R.
06/2024
0.5
The product is nice but pricey. The customer service is horrible, very nice on phone but can not solve the problem. I've talked to three people so far and no one can even get me a color match to match the exterior of my home. After this company gets your money, you are on your own. Good luck.

Rating CategoryRating out of 5
quality
3.5
value
3.0
responsiveness
0.5


Karrol Lloyd N.
06/2024
5.0
Gio went above in courtesy and made sure I was satisfied that all was complete to my standards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Juan & Shelli G.
06/2024
5.0
We were very pleased with our entire experience from start to finish, from our sales rep. Carl G to our installers Chris Q and Arturo A. Very professional and respectful. They were here at 9 and finished and complete cleanup by 5. We highly recommend West Shore Homes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Juan & Shelli G.
06/2024
5.0
We were very pleased with our entire experience from start to finish, from our sales rep. Carl G to our installers Chris Q and Arturo A. Very professional and respectful. They were here at 9 and finished and complete cleanup by 5. We highly recommend West Shore Homes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Claudia And Roger C.
05/2024
5.0
We are very happy with the results. So beautiful. Jaiâ  Kwan and Jeremiah did an outstanding job. They were professional and knowledgeable. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alice S.
05/2024
5.0
Ryan and Venaneio were on time, worked very hard, and were pleasant. They finished in the alotted time and did a great job cleaning up after the job was done. They provided us with all the paperwork for warranty and reminded us to stay off the threshold until the sealant hardens.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Alice S.
05/2024
5.0
Ryan and Venaneio were on time, worked very hard, and were pleasant. They finished in the alotted time and did a great job cleaning up after the job was done. They provided us with all the paperwork for warranty and reminded us to stay off the threshold until the sealant hardens.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

James R.
05/2024
5.0
West Shore worked on three areas: 1) Shower replacement, 2) Window replacement, 3) Door replacement. 1. Shower: Paul, the master plumber, and Juan, the installer did a tremendous job. Paul let me know every detail regarding the plumbing and asked for my okay to proceed. Juan did an amazing job removing the old shower and putting in a beautiful new shower. I was impressed by the quality and timeliness of the work. They did a great job and were done in one day. 2. Window replacement: We had 6 windows replaced; 3 in the living room, 1 in the kitchen, and 2 in the upstairs master bedroom. Ryan had the lead on the windows, and although he wasn't talkative, he kept me informed all along the way and answered my questions. 3. Door replacement: We had the front door replaced. Autumn had the lead on the door and did a superb job. Her attention to detail was above and beyond and we now had a door that is both beautiful and functional. As a side note, our salesperson, Mark, helped guide us through the initial process and was always available to answer questions (even after the install). He was professional and personable and easy to work with. Thanks West Shore Home for a GREAT experience!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert G.
05/2024
5.0
The Installers Justin, Joe, and Troy did a Great job. They had three doors to remove and install. The job was completed within 5 hours. They put drop clothes down so they would not mess up the carpets and they cleaned everything up after the job and took away our old doors. They explained everything they were going to do and were courteous and professional. The sales Rep, Gerry, and pre-install service technician we also very professional and informative. This is the first time we have used West Shore Home and we will hire them for our bathroom shower remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kenneth S.
05/2024
5.0
Emmitt and Max were great!! They were very courteous and friendly. They both went straight to work on our tub to shower conversion. Emmitt and Max were professional and paid attention to each detail with outstanding results. They even finished early and our new shower turned out fabulous!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles S.
04/2024
5.0
I can highly recommend using WestShore Homes for your remodeling project. Ryan and Jesus did an excellent job, extremely pleased with the results. They took out the existing, leaking walk-in shower and replaced it with one we are very happy with. They explained the process step by step, very friendly and easy to work with. They took a job that i thought would take 2 days and completed it in one day. The job site was cleaned up when they were finished and made sure we were happy with the job performed. Wont hesitate to use them again for our next remodeling project!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

13701 Hutton Drive, Suite 100, Farmers Branch, TX 75234

https://www.westshorehome.com/locations/dallas-tx/

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed

Service Categories

home remodeling contractor,
door installer,
window installer

FAQ

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 3:00 PM

Sunday: Closed

Yes, West Shore Home Farmers Branch offers free project estimates.
No, West Shore Home Farmers Branch does not offer eco-friendly accreditations.
No, West Shore Home Farmers Branch does not offer a senior discount.
No, West Shore Home Farmers Branch does not offer emergency services.
Yes, West Shore Home Farmers Branch offers warranties.

Contact information

13701 Hutton Drive, Suite 100, Farmers Branch, TX 75234

https://www.westshorehome.com/locations/dallas-tx/

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed