Oriental Rug Cleaning, Carpet Cleaning, Water & Smoke Damage
About us
Dalworth Rug Cleaning is an oriental and area rug cleaning company and part of the Dalworth family of brands. Since 1976, we have been family owned and operated. We provide oriental rug cleaning and area rug cleaning in the Dallas-Fort Worth Metroplex and have earned a reputation for outstanding customer care and service. Our award-winning customer service is rated five stars for our dedication to complete customer satisfaction.
Business highlights
48 years of trusted experience
Services we offer
Area Rug Cleaning, Oriental Rug Cleaning, Rug Repairs, Rug Cleaning, Wool Rug Cleaning, Persian Rug Cleaning, Custom Area Rug Pads
Company rep arrived promptly on time and was very friendly, had many a great story to tell and I enjoyed visiting with him. He performed the work in about an hour, much faster than I had anticipated. The carpet was only a year old but had some stains. All the stains were removed and the carpet looked great. The only disappointment was in that I had a small area of tile at the front door that I'd asked the call-taker about (at their main office when I made the appointment). The call taker expressed her belief that they could clean that area for an extra 25 to 50 dollars. When I asked the rep, he said it would be about 150 dollars because he'd have to pull all of the necessary equipment out. I declined since the area was only about 4' X 4' and it was not cost effective. The rep did run the steamer used on the carpet over the tile as a courtesy and I thought that was very nice of him to do. I was very pleased with the service and would use them again.
Description of Work: Cleaned carpet in vacant home. 5 rooms and hallway.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Dalworth Rug Cleaning
Thanks for your feedback [member name removed], unfortunately you've reached the wrong division, Dalworth Rug Cleaning handles area and oriental rug cleaning. If you were quoted a price over the phone, Dalworth Clean does stand behind that quote, so please next time call us and we'll take care of it.
Richard F.
01/2013
5.0
carpet cleaners
+ -1 more
I was please with the service and I'l use them again.
Description of Work: Cleaned carpet in three rooms. The crew arrived on time and moved furniture where appropriate. After cleaning, used dryer which resulted in my carpet becoming dry fast than expected.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lillian M.
06/2012
5.0
oriental rug cleaning
+ -1 more
They are really good. They have excellent service.
Description of Work: I used Dalworth Rug Cleaning to clean our oriental rug.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Dalworth Rug Cleaning
Thanks so much for taking the time to review our service!
Samantha C.
06/2012
5.0
oriental rug cleaning
+ -1 more
They called me back right away. I would use them again.
Description of Work: I used Dalworth Rug Cleaning for Oriental rug cleaning. I also purchased a pad to go underneath the rug.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Jamison T.
05/2012
5.0
oriental rug cleaning
+ -1 more
First time to have a rug professionally cleaned...and Dalworth delivered a first-rate experience (figuratively and literally). From my first call through the delivery of the cleaned rugs, I am a fan for life. They are organized, friendly, professional and punctual. As a business owner, it's a joy to patronize businesses that value "blue ribbon" service as much as I provide to my customers. Excellent work, Dalworth!
Description of Work: Had a new wool rug cleaned due to allergic reaction as well as a cotton rug I've owned four years. They picked up and delivered rugs to my residence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$470
Response from Dalworth Rug Cleaning
WOW!!! As a business owner yourself, the importance of quality and customer service is KING. Your review is worth so much to our business, and appreciated more than you know!
Judy P.
04/2012
5.0
carpet cleaners, upholstery cleaning
+ 0 more
I was impressed with how well they did, and how nice my carpets looked when they were done. I thought I was going to have to replace my carpet. They were very nice to work with, and I would use them again.
Description of Work: They cleaned my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Randal W.
04/2012
5.0
oriental rug cleaning
+ -1 more
They came out a week ago and I was very happy with the service they provided. I would give them an A rating.
Description of Work: I used Dalworth Rug Cleaning to clean our rug.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Dalworth Rug Cleaning
Thanks so much for taking the time to review our business.
Donna M.
04/2012
5.0
upholstery cleaning
+ -1 more
I had used this company before, many years ago. Called to get a price quote. They priced the sofa at 135 and the chairs at 54 each. That seemed high to me, so I said I would think it over and call back. Then I decided to check with Angie's List. It seems they had a good rating, so I decided to get them to just do the sofa. I called back and set an appointment for three days later. When I got home that evening I had a mailer in my mailbox with an offer from this company for a free chair cleaning with a sofa cleaning. So the next day I called them back to see if they would apply the coupon. They did apply it to my appointment. While they were there, they were doing such a good job I decided to go ahead and do the other chair. Father and son team, very professional,took about an hour, and my old furniture looks good again. I will use them again in the future, even though they seemed a little high in price, their service was something I couldn't have done myself. But I will keep an eye out for the coupon too!
Description of Work: Cleaned sofa and two chairs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Paul C.
02/2012
5.0
carpet cleaners
+ -1 more
.They are good and do a great job. They are efficient and very friendly.
Description of Work: .This company cleans my carpets and charges $50 per room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Nancy W.
02/2012
5.0
oriental rug cleaning
+ -1 more
They were extremely professional and prompt. I called and they sent someone out the same day. My experience with this company was great.
Description of Work: This company picked up my rugs, cleaned them and returned them to me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$234
Helen A.
01/2012
5.0
carpet cleaners
+ -1 more
I had a bad spot on my rug and they got it out immediately. We have used them for about thirty years. I recommend them highly.
Description of Work: They cleaned a run in my den for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Theresa H.
01/2012
5.0
carpet cleaners
+ -1 more
It went very well. They are excellent. We have used them for years and they always did a good job.
Description of Work: They cleaned all of the rugs in our entire home prior to a move.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cynthia P.
10/2011
5.0
oriental rug cleaning
+ -1 more
The price was reasonable. They did a great job. They followed up with a phone call, which I thought was nice. I would use them again.
Description of Work: I used Dalworth Rug Cleaning to clean an oriental rug.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
RAY M.
10/2011
5.0
carpet cleaners
+ -1 more
It was great. I have used them for years and the work has always been good.
Description of Work: They performed carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Emily D.
10/2011
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
They were on time and they came back to check the work regularly. They did a really good job and I was happy with their work. They were polite and professional. I would use them again if needed.
Description of Work: I had a flood in the bathroom and they came and cleaned it up. I have also used them for rug cleaning in the past.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BONNIE C.
10/2011
5.0
oriental rug cleaning
+ -1 more
The service was fine. They got the job done at a reasonable price and in a reasonable time.
Description of Work: The last time they came in they cleaned my oriental rugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
ANTONY F.
10/2011
5.0
oriental rug cleaning
+ -1 more
They were perfect. I had never used anyone before. They took them away, cleaned them, brought them back and installed them. They laid them back out, these are very big Chinese and oriental carpets. They are hard to move around. The service was great.
Description of Work: They cleaned 7 area rugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Marvin F.
10/2011
1.0
oriental rug cleaning
+ -1 more
They took it and brought it back. They didn’t do the binding because they didn’t have the yarn. They took it back again and supposedly cleaned it. It looked really good at first, but after a week it didn’t look very good. I then cleaned it myself with a Hoover Steam back and it was disgusting how much dirt came off the rug. I wouldn’t use them again.
Description of Work: They charged me $500 to do an area rug.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$500
Helen A.
10/2011
5.0
carpet cleaners
+ -1 more
They are very professional. I call them every time that we need our carpets cleaned.
Description of Work: Dalworth Cleaning has cleaned our carpets for the last 20 or 30 years. They were out most recently to remove a large chocolate spot on my carpet. They got it right out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$87
Patrick G.
10/2011
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
The work was fine and they did a good job. The only issue I had was the only sent one person to do the work. I am 70 years old and I had to assist the worker in moving the furniture which was bit of a problem.
Description of Work: They cleaned the carpets and the rugs in our house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas S.
10/2011
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
We have always been pleased. In our original house they did our wool carpets and helped changing patting since our house flooded. When we moved they cleaned our new carpets and took our oriental carpets with them. They cleaned and delivered them to our new home when we asked. This was a great service. We just trust them.
Description of Work: We have used them off and on for years.
They have always been very helpful. They are okay with taking ‘no’ for an answer. They are polite and professional. They used the same process as the oriental rugs on our throw rugs.
Description of Work: They have done carpet cleaning. They have also done some furniture cleaning in the past. They took several throw rugs out and cleaned them and cleaned my rugs in the home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
DAVID C.
10/2011
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
They always do a very good job. They are efficient. They arrive on time. They do what it takes. They will do the extra scrubbing on bad spots. They work fast. They are in and out. They leave my rugs in good condition. They almost inevitably call about a day or so after the service to ask for our review. They keep on top of their workers. We have two dogs that have put the rug to the test, but they’ve done a good job keeping it clean.
Description of Work: They have done mostly carpet cleaning, but they have done our oriental rug as well. The oriental rug cost about $325.00.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SALLY T.
10/2011
5.0
oriental rug cleaning
+ -1 more
The service went quite good. They did one Oriental rug of ours that came back with some stains on it. They took it back and fixed the rug. Generally speaking they were very good. I was satisfied with their response.
Description of Work: They’ve cleaned several rugs for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Beverly M.
10/2011
4.0
oriental rug cleaning
+ -1 more
They were good and did a really good job. They had promised to deliver it back; however, when I went in, they said they did not do that, and I reminded them they had promised to do it, and they obliged. I would use them again in the future if necessary.
Description of Work: I used Dalworth Rug Cleaning to clean an oriental rug for me.
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*Contact business to see additional licenses.
Service Categories
Oriental Rug Cleaning,
Carpet Cleaning,
Water & Smoke Damage
FAQ
Dalworth Rug Cleaning is currently rated 4.7 overall out of 5.
Monday: 7:00 PM - 6:00 PM
Tuesday: 7:00 PM - 6:00 PM
Wednesday: 7:00 PM - 6:00 PM
Thursday: 7:00 PM - 6:00 PM
Friday: 7:00 PM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Dalworth Rug Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa