All Gone Services

Everything went smoothly and he was done quickly

THEY ARE DEFINITELY NOT PROFESSIONAL CHIMNEY SWEEPS!!! THIS IS A SIDE JOB TO BRUSH OUT THE LOWER PART OF THE CHIMNEY.

Easy to schedule. Prompt and professional.

They were always on time and professional in all my dealings with the company.

On time and pleasant and professional.

Went well as they were on time and did all the work

They tried, and made several visits/ efforts to fix the problem but were unable to identify and eliminate animal.

Great. Appointment was established for a time that worked well and they were there on-time.

The inspector was on time and professional answered all my questions. Gave me options on making improvements. Would definitely use again.

Tuesday they came out to provide us with a repair estimate. They were prompt, friendly and very professional. We were very happy with the estimate and were placed on the schedule to have the work done that same Friday. They performed the work in a very professional manner. We are very happy with the quality of work, and their professionalism. They even took the time to clean up the surrounding area outside following their work on the chimney. Definitely A+

Their tech Julian arrived right on time and within a couple of minutes I knew I had called the right company. He was very professional, friendly, knowledgeable, no nonsense, and did not attempt to up sell me on something I did not need. Of all the technicians that came to inspect my chimney, Julian was the ONLY ONE who actually went to the top to look at the cap, and later showed me a photo of it. This was critical, as the cap appeared damaged from wildlife as I had suspected, but the chase was still in good shape. (Other companies wanted to sell me much more expensive options, even without inspection!) Julian wrote up a very reasonable estimate on the spot and verified that they would email a picture of the replacement cap, as I requested. There was a small glitch getting that picture, which required me to call or email the owner several times. But in a few days, I got the picture and scheduled the installation. They were able to come out that week, which was great because I was anxious to repair the leak. Julian & Rodney arrived 15 minutes earlier than expected, but another repair worker was still on the roof. Julian said “no problem” and pulled out a 20ft ladder and scaled the masonry chimney, without interfering with the other worker who I had expected to be gone by then. Julian also caulked the existing screws on top of the chase as he had promised. It was a windy day and I got white knuckles as I watched him climb off the ladder onto the chimney top to get the job done. Rodney was also very friendly to talk with. They were both in & out in 45 minutes and I have seen no more firebox water even though it has rained since. If I owned a business, I would want someone like Julian to work for me.

A professional and thorough job which solved my ant problem.

They were fine. They had to come out again, and there was no charge for that. They were personable. I don't recall having a problem with them.

Well. Both issues were addressed and completed.

They came out the same day I purchased the offer, and arrived on time. They were quick and they told us where we could find reasonably priced frames for the fireplace. I am pleased with the service and will probably use them again next year.

It went well. They were prompt and informative. Gave me some info on other things that needed to be looked at.

Very well except waiting they need to come back to refill bait boxes as they did not have bait with them

They arrived on time and completed the job in under 30 minutes. I should have had this done years ago. I'm glad I used All Gone.

Very well, and very informative. We liked the guys, and would definitely hire them again in the future.

I wasn't home for either the inspection or the cleaning and the only down side to the service would have been if my grandmother wasn't available for the second appointment as I was informed that the inspection and cleaning would be done the same day but that wasn't the case and I wouldn't have been able to meet for a second appointment due to my job.

Julian and his assistant arrived on time. They were very professional and friendly, and answered all my questions. They removed their shoes and made sure to keep my house clean. And they cleaned up after they finished. Great experience. I would highly recommend!

Timely response, professional service. Planning to use again in the future. Highly recommended.

We did not get what we paid for - not even close. The technician came out and did remove some lint, but after a couple of hours he was still unable to get any airflow through the vent - it was still at 0 when he left. He called Rolando, his boss and the owner of the company, who came out later that afternoon to take a look. He looked around at the layout of my laundry room and the vent line and went into the attic and looked at the vent output on the roof (did not go on the roof, only looked at it from the ground) and suggested that the line was "probably" still blocked at the point in the line where there is a 90-degree turn and said that they would not be able to clean it. He then suggested that I redirect the vent line into my garage (which is on the other side of the wall from my laundry room). Basically, he left my house just shrugging his shoulders and saying "sorry." I then called another company out who would be able to redirect the line if that, in fact, was what was needed. The technician said the line absolutely could be cleaned regardless of a 90-degree angle (pretty much all vent lines have such a turn), and right in front of me, he reached his hand up into the vent from the laundry room and pulled out a grapefruit-sized ball of lint during his initial visual inspection, when he looked into the pipe and saw lint (the attached photo shows just how much lint he pulled out this way, just with his hand and no equipment of any kind). When he was done with the full cleaning of the line, in about 20 minutes, the airflow was completely restored. I will note that only 2 days passed between when the All Gone tech came out and when I had the other company come out, and I did not run my dryer even once in that time, so the massive quantity of lint that the other company removed from my line to restore airflow is exactly what was still in the line when the All Gone tech "finished" his "cleaning." In addition to the complete failure of All Gone to competently clean my vent line, the technician from the other company noted that the cap on the exit of the line on the roof had not been reattached, and a "good storm" would have blown it right off. He also noted that the cap had a mesh cover on it to keep out critters, but such a mesh covering is not to code and is not appropriate because lint coming out of the vent can catch on it, and a very thin layer of lint on the mesh would quickly block the airflow - the All Gone tech either didn't know or didn't care about telling me the mesh, and he didn't reattach the cap properly. While the All Gone tech did remove some lint, we did not get what we paid for, and I honestly think we should be given a full refund of the Angie's List deal we bought, because the company did not actually do the job we paid them to do.

Roland came after I had asked that he come to inspect the fireplace pursuant to a buyer asking for that to be done. I paid for the inspection - and apparently it should have been to clean the fireplace instead of an inspection. However, when Roland came, he looked at the fireplace and said it was "as clean as a whistle" and did not need to be cleaned. So he didn't do anything further. I asked him for a statement to show that I had paid for him to come and look at the fireplace and he did so. It was not his fault that I had him come - but if I had known ahead of time that my fireplace didn't need any help - I would not have had him come. That was money wasted on my part. Again - not his fault. It was the inspector's fault who inspected my house pursuant to the sale.

They came, sprayed around the area, as promised the bees were gone by the next day. They also removed some fire ants around the perimeter.