Description of Work: I needed gutters installed on my dwelling in Elgin. I called and made an appointment for the technician to inspect the job. They promised to agreed to time. No one showed up!! They didn't call or otherwise notify me that they were not coming. I tried to call them on the phone to determine if/when they wanted to re-schedule. I left a message on their answering machine. That was a week ago. No one has contacted me. Extremely "UN" Professional!
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Elgin Seamless Gutters
I apologize for the miscommunication but I have been by and measured the estimate was emailed. I can send a new email as well as a text when I return to the office in the morning.
Steve B.
08/2017
5.0
gutter repair
+ -1 more
It went very well. The gutters are beautiful and integrated into the house. No problems.
Description of Work: Gutters installed on our new house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marilyn H.
10/2016
3.0
gutter repair
+ -1 more
Work was good but communication poor
Description of Work: I had a new roof and gutters installed earlier this year by another company. The company that originally did the gutters came out to fix a problem and told me I needed additional downspouts but didn't want to do the work because they normally did not work in my area and had done the job as a favor to the roofer! I went to Angie's list and decided on Elgin Gutters. Naomi came out right away and gave me a couple good solutions for my problem. I was supposed to get a written estimate that day but had to call a couple days later and request it. They did not show on the day they were scheduled and after several attempts to call I finally sent an email. She responded saying she had tried to return my calls but the calls would not go thru. The reason for not showing was one of their vehicles had been in the shop for several days. I should have been notified immediately that they would not make it as scheduled! They finally came several days later and the guys worked quickly and did a good job. However, I would not use them again strictly because of the poor communication.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$250
Mark D.
08/2016
5.0
gutter repair
+ -1 more
Installation went well. Gutters were installed in about 4 hours with no issues. The installation team were very professional and courteous. I would recommend Elgin seamless gutters to other home owners
Description of Work: Installed new gutters around the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Changhua C.
06/2015
5.0
gutter repair
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,800
Donald B.
02/2015
5.0
gutter repair
+ -1 more
I wanted to try to keep my contractual expenses local and found this company that provided the work I needed. They quickly responded to my home and worked up a detailed and fair estimate. My home has multiple roof angles and required special attention to water drain-off paths. Eventually, I called this company and confirmed the decision to proceed with the project. They were flexible with their schedule and a work day was set. The crew was fast, efficient and respectful of our property. Everything was accomplished on time and with exceptional quality of work. Due to the massive leaves encountered each year on our property, we agreed to purchase gutter screens that were ordered and installed a few weeks later. I would highly recommend this small company for any seemless gutter job you may have. Their price is fair and the work they provide is excellent.
Description of Work: Installed gutters/downspouts on existing home and remote garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Elgin Seamless Gutters
Thank you for your kind words. We enjoyed doing business with you and are pleased that you found us to be above satisfactory.
Deborah E.
12/2014
5.0
gutter repair
+ -1 more
.
Description of Work: Installed new gutters, went fine. Came back quickly to fix a couple of things requested. Very pleased with their service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Deborah E.
12/2014
5.0
gutter repair
+ -1 more
Did a great job, would recommend.
Description of Work: Gutters on home and rain capture system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Michael S.
11/2014
5.0
gutter repair
+ -1 more
They were able to come out and do the work promptly, completed the job quickly and with quality. There was one misunderstanding regarding placement of downspouts, so they had to come out and relocate one of the downspouts. That took a little longer, but they came through and did a great job of making things right.
Description of Work: Replaced all gutters on house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$900
Donna R.
08/2014
5.0
gutter repair
+ -1 more
I'll keep it simple. PERFECTION. The guys were great. Already planning on hiring for Christmas light installation.
Description of Work: Install 6 inch gutters on the whole house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Response from Elgin Seamless Gutters
Thank you so much. We enjoyed working with you as well. We can't wait to collaborate with you again for future business endeavors.
Puwei H.
07/2014
5.0
gutter repair
+ -1 more
Isaiah was the last quote of the many I received, and it was the most competitive. Based on my experience working with him, he is professional, honest, and accommodating. Not only did he do a great job, but it was timely and he goes out of the way make sure I was pleased. He is the owner of the company, and also the head installer so he takes a lot of pride in delivering quality work. I would highly recommend and would definitely hire him again without hesitation.
Description of Work: Installed 6" gutters in all sides of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,575
Response from Elgin Seamless Gutters
Thank you so much for your wonderful comments. I am pleased to hear of your satisfaction. I appreciate your taking notice of the small yet important things. Thank you and have a wonderful day! -Isaiah Fowler Owner/Operator
Kenneth M.
06/2014
5.0
gutter repair
+ -1 more
Mr Fowler did an excellent job and worked with me to get the job done as soon as the roof was repaired. I upgrade to 6 inch gutters and he did an excellent job of completeing the work for me. Even with the upgraded gutters, his cost was still below the insurance company estimate.
Description of Work: Replaced hail damaged gutters, down spouts, and leaf screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,250
Michele H.
05/2014
5.0
gutter repair
+ -1 more
Isaiah came out the week before to provide me a bid for new gutters. While we discussed the new gutters, he came up with innovative ideas that expanded on what I had originally wanted. He not only came in with a super great bid for the gutters, but also offered his services to put in the french drain with river rock. We ended up adding a rain barrel as well. The following week, Isaiah came out - installed the gutters, mesh covers, the rain barrel, french drain and rocks. He went above and beyond with extra details (painting under the gutter, touching up the rain barrel) and was quick, friendly, and did a fabulous job. Definitely would hire him again! Great job!!
Description of Work: Removed old gutters, installed new gutters, rain barrel, and a french drain with a river rock decorative path
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Elgin Seamless Gutters
Thank you so much for your wonderful comments. It was my pleasure working with you. I look forward to any possible future business interactions. Again, thank you and have a wonderful day! -Isaiah Fowler Owner/Operator
Stacy F.
04/2014
5.0
gutter cleaning, gutter repair
+ 0 more
I initially called him to clean the gutters on my new home, but after his inspection I learned they were completely rusted and needed replacement. Isaiah was great at communication and completed the job on the date we discussed. He even cleaned all of the pine needles off of the roof while he was up there.
Description of Work: Gutter inspection and replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$900
Response from Elgin Seamless Gutters
Thank you for your wonderful comments {removed member name}.
James F.
04/2014
5.0
gutter repair
+ -1 more
They were excellent. It looks wonderful. Isaiah was just a nice guy. He was very professional. My father is a retired building inspector and he dealt with contractors’ everyday of his working life. He was the one who was actually home when Isaiah came to do the work. He couldn’t believe that in this age there were contractors out there that had work ethics of 25 years ago. Every time he walks by the garage he talks about Isaiah. I had him to give me another estimate.
Description of Work: I used Elgin Seamless Gutters to put a downspout and gutters in my garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from Elgin Seamless Gutters
Thank you for your wonderful response. I'm pleased to hear of yours and your father's satisfaction. Thank you again for your business.
Melinda N.
03/2014
5.0
gutter repair
+ -1 more
Everything was smooth. They were very easy to work with.
Description of Work: Put gutter system around house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Elgin Seamless Gutters
Thank you for your comments and support.
JOE G.
01/2014
5.0
gutter repair
+ -1 more
They were great. They were on time, did the job requested, and were very professional. The price was good too.
Description of Work: I used Elgin Seamless Gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Elgin Seamless Gutters
Thank you for your review and support of our company. We are pleased to have you as a customer. Please consider us for any fututre rain gutter or water collection needs.
James F.
10/2013
5.0
gutter repair
+ -1 more
I personally never have had the opportunity to meet Isaiah, and have only talked to him on the phone. I found him very responsive and professional. That being said my father was the person on sight when Isaiah came out both for the estimate and the replacement. (My father is a retired building inspector that has been dealing with contractors every day for over 40 years!) Dad found that the work and professionalism were both outstanding! His quote to me was "it's really nice to see a young man who takes pride in his work" We both give a "thumbs up" and would gladly have Isaiah back in the future!
Description of Work: Replace the gutter, and relocated the downspout over the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from Elgin Seamless Gutters
Thank you for choosing us for your gutter needs. We appreciate you taking the time to give your feedback. It was our pleasure helping you to protect your home with all your gutter needs. We are pleased to have you as a valued customer!
stephanie T.
10/2013
5.0
gutter cleaning, gutter repair
+ 0 more
These guys couldn't have been better! They were on time, finished quickly, left no mess, and were extremely friendly. On top of that my gutters look Great! I would recommend Elgin Seamless Gutters to anyone who needs gutters.
Description of Work: They installed brand new seamless gutters at a wonderful price and in a very timely manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Elgin Seamless Gutters
Thank you for your review. We are pleased to hear you are satisfied with our company. If you need anything at all, please feel free to contact us! Thank you, Elgin Seamless Gutters
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Service Categories
Gutters,
Gutter Cleaning
FAQ
Elgin Seamless Gutters is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Elgin Seamless Gutters accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa