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Wolf Air

Heating and Air Conditioning

About us

Heating & Cooling, Conversions, Duct Work, Service, Installations, License and Bonded in Texas and New Mexico

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Free Estimates. Heating & Cooling, Conversions, Duct Work, Service and Installations. A Diagnostic Fee of $40.00, Summer & Winter Start-ups $ 95.00 per unit, Not Including Parts. ( Includes evap cooler, refrigerated air)

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

3.38 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
25%
1
25%


Rating CategoryRating out of 5
quality
3.4
value
2.7
professionalism
3.4
responsiveness
2.9
punctuality
2.9
Showing 1-8 of 8 reviews

Mischa R.
08/2023
1.0
heating & air conditioning/hvac
  + -1 more
Esta compania [915-694-8214 - Wolf Air - Arturo Alcantar] cobra precios exorbitantes. Me cobraron $150 dolares solo por venir a ver que pasaba con mi AC y luego "repararon" algo, me cobraron $400 dolares por cambiar una parte que nunca vi que reemplazaran, me contesto el senor de forma muy grosera cuando me sorprendi del precio for 20 minutos de trabajo y, lo peor de todo, el aire se volvio a descomponer a la semana. Les llame preguntando si tenia garantia el trabajo, volvieron a la casa, me volvieron a cobrar $150 dolares solo por revisar el HVAC otra vez y ademas me iban a cobrar $$$ mas por arreglar un problema que supuestamente no encontraron la primera vez. Simplemente preferi quedarme sin aire otra semana y buscar otra compania que seguir tratando con ellos.
Description of Work: A/C stopped working.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$800

Jose B.
07/2023
1.0
heating & air conditioning/hvac
  + -1 more
Arturo and Ingrid are unprofessional. I’ve been waiting for someone to come check the unit Wolf Air installed a year ago. They’re very unresponsive. I’ve been without AC for over a week and have not gotten anyone to come to check the system. With the 100+ degree heat, I would avoid having to deal with unprofessionals like these.
Description of Work: One year after their initial install, the unit doesn’t work.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$12,000

gary H.
04/2021
2.0
heating & air conditioning/hvac
  + -1 more
I also wanted them to do another job for a 3 ton air conditioning for my girlfriend and Art was to busy to return my calls or do the job
Description of Work: A new package unit was installed 2 years ago. A part went out on it and I was giving a outrageous price to fix it and I hired another contractor at a better price.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
1.0

$850

gary H.
04/2021
2.0
heating & air conditioning/hvac
  + -1 more
I paid for the service call only.i hired another contractor with a fair price. Art wanted to charge me way to much. I converted my girlfriends house to Refrigeraion they had no time to do this job too
Description of Work: The Goodman unit was only 2 years old a major part went out on it. This was a new construction job.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0


Joseph P.
03/2021
5.0
heating & air conditioning/hvac
  + -1 more
terrific, service is super responsive, friendly, and a fair price for great work done. I keep coming back year after year to these guys because they earn their repeat business. give them a try you won't be disappointed, I never have been. excellent work.
Description of Work: Semi Annual HVAC check and Tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joseph P.
09/2019
5.0
heating & air conditioning/hvac
  + -1 more
super, on time, friendly service, knowledgeable and courteous. I had another company prior that went out of business, and Wolf Air took over their accounts, I'm sure glad they did. Great service and fair prices
Description of Work: semi annual inspection and service of my system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Annette S.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The results were excellent and the cost reasonable considering no maintenance had been done on the refrigerated AC in ten years.
Rating CategoryRating out of 5
Yes, I recommend this pro

Annette S.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
It took three visits to find all of the problems. One thing was fixed and all seemed well only to have the system break down a few days later; however, once the third visit was completed, the AC was back up and running faultlessly. Arturo was competent, courteous, and concerned about my AC needs. I am going to set up a regular maintenance schedule with his company.
Description of Work: The owner, Arturo Alcantar, replaced a breaker and a contactor in my refrigerated air conditioning system and added eight pounds of freon to the condenser. A filter was also changed and new batteries were installed in my thermostat. Finally, he removed a large mat of cat hair from a panel inside the cabinet where the AC unit is located.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

    Contact information

    3112 Rosa Ave, El Paso, TX 79905


    Service hours

    Monday:
    7:00 AM - 3:30 PM
    Tuesday:
    7:00 AM - 3:30 PM
    Wednesday:
    7:00 AM - 3:30 PM
    Thursday:
    7:00 AM - 3:30 PM
    Friday:
    7:00 AM - 3:30 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    TACLB32848C
    Trade License Locale
    Texas
    Trade License Authority
    HVAC
    Trade License Expiration
    10/16/2018
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Wolf Air is currently rated 3.3 overall out of 5.

    Monday: 7:00 AM - 3:30 PM

    Tuesday: 7:00 AM - 3:30 PM

    Wednesday: 7:00 AM - 3:30 PM

    Thursday: 7:00 AM - 3:30 PM

    Friday: 7:00 AM - 3:30 PM

    Saturday: 8:00 AM - 12:00 PM

    Wolf Air accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Wolf Air offers free project estimates.
    No, Wolf Air does not offer eco-friendly accreditations.
    No, Wolf Air does not offer a senior discount.
    Yes, Wolf Air offers emergency services.
    Yes, Wolf Air offers warranties.
    Wolf Air offers the following services: Free Estimates. Heating & Cooling, Conversions, Duct Work, Service and Installations. A Diagnostic Fee of $40.00, Summer & Winter Start-ups $ 95.00 per unit, Not Including Parts. ( Includes evap cooler, refrigerated air)

    Contact information

    3112 Rosa Ave, El Paso, TX 79905


    Service hours

    Monday:
    7:00 AM - 3:30 PM
    Tuesday:
    7:00 AM - 3:30 PM
    Wednesday:
    7:00 AM - 3:30 PM
    Thursday:
    7:00 AM - 3:30 PM
    Friday:
    7:00 AM - 3:30 PM
    Saturday:
    8:00 AM - 12:00 PM