Our top priority's are QUALITY and DEPENDABILITY.No Contract, bill one month in advance. Weekly service April-November, Every two week service November-April. C.P.O,C.P.I, and ELECTRICALLY LICENSED.
Business highlights
18 years of trusted experience
Emergency Services Offered
Services we offer
Pool cleaning and maintenance. All equipment repair and replacement.
We are pleased with them. They are easy to contact and are quick about things.
Description of Work: We use True Blue Pool Service every week. They do the weekly cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary B.
01/2015
5.0
pool cleaners
 + -1 more
He is a great worker and his workers do good work. Everyone always comments on how beautiful my pool looks.
Description of Work: I have used them for my pool service for many years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James V.
06/2014
5.0
pool cleaners
 + -1 more
Called the company on Tuesday and spoke with Jonathan. He came by the next morning as promised aroung 7:45 am. By 9:30 am problems solved. Jonathan is a true professional. He is courteous, knowledgeable and friendly. As he was working, he would explain what he was doing and why he was doing it. I've been maintaning my own pool for over 20 years and I still learned a few tricks from Jonathan.
Description of Work: Fixed low filter pressure and pool heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$107
James L.
04/2014
5.0
pool cleaners
 + -1 more
True Blue Pool Service is the best pool service I've ever used, and I've used about 10 services over the last 20 years. Jonathan is conscientious about the job his guys do and always strives to please the customers. He responds personally to customer concerns, and will call the customer to keep him updated. Outstanding work.
Description of Work: Cleans and serviced the pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
John H.
01/2014
5.0
pool cleaners
 + -1 more
I would definitely go with them again!
Description of Work: Excellent service and reasonable prices:
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
barbara W.
10/2013
5.0
pool cleaners
 + -1 more
I have used this company since their inception 6-7 years ago. Always prompt and professional. They have provided maintenance and installed new equipment and honored their work. I have used others in the past and the services did not compare to True Blue.
Description of Work: cleaned pool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Amalia O.
09/2013
5.0
pool cleaners
 + -1 more
This is an update from my last post on April 16, 2013. We have chosen true Blue as our pool maintenance service and we are very pleased with them. I told David (jokingly) he's like the postman no matter what the weather is he shows up. They do their best to please the customer. I have recommended them already to a friend and they love them as well.
Description of Work: Weekly pool Maintenance by David. Clean pool, maintain chemicals.......
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Rose Marie H.
09/2013
5.0
pool cleaners
 + -1 more
True Blue Pool Service has always given me excellent service in cleaning and maintaining my pool. They are very efficient and never leave a mess for me to clean up. They have a check off list that is always completed. I would recommend True Blue to everyone that wants their pool to sparkle and look like a Blue Lagoon. My friends have always commented on how awesome my pool looks.
Description of Work: Cleaned and maintained my pool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Roland M.
09/2013
5.0
pool cleaners
 + -1 more
They are by far the best in town. I had tried others and they didn't work out. Then I found True Blue and have never had an issue. They are on time and they do an awesome job. I would recommend them to everyone.
Description of Work: True Blue cleans my pool on a weekly basis.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
William H.
09/2013
5.0
pool cleaners
 + -1 more
,The serviceman (David) Comes on Monday around 11:am, usually plus or minus 30 minutes. He has a check list of activities that he performs , it includes 8 different items ( skim pool,Vacuum pool,clean filter basket,clean skimmer baskets,Filter P.S.I.,Backwash when needed,Check water Level,Brushing. Takes Chemical Readings and Records them .Adds Chemicals as required and leaves comments on a check list that is time dated and signed by the Tech. He leaves the signed checklist on the doorknob . I have gone back and checked his work and it has been as described on the card. I am pleased with the job that he does and would highly recommend this company for your pool work
Description of Work: Provides weekly pool cleaning service ,plus maintains chemical levels
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Jessieann F.
08/2013
5.0
pool cleaners
 + -1 more
The best pool service in El Paso. Jonathan was very professional and did an awesome job on our pool....we can swim again! We highly recommend him and will continue to use his service!
Description of Work: Drained pool, acid washed, filled and balanced chemicals, checked filter and confirmed set up correct.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
James L.
08/2013
5.0
pool cleaners
 + -1 more
I've been using True Blue Pool Service for the last 4 years. Jonathan and his team do an excellent job. They open the pool each year, clean it weekly while open, shut it down in the fall, and clean it biweekly in the winter. They maintain all of the equipment and replace parts as needed. When Jonathan started maintaining my pool, I asked him what I needed to do. He replied, "Just keep it full of water." He provides all of the needed chemicals. I have used 5 pool service providers over the last 20 years, dropping each when they failed to do a satisfactory job. In True Blue, I have finally found the best. Highly recommended.
Description of Work: Pool Startup/Shutdown, weekly maintenance, equipment repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Scott C.
06/2013
5.0
pool cleaners
 + -1 more
They are great! They are always here when they said they are going to be here. They always do a good job. If I am not happy with something they have done, they come back so they are really, really good on what they do. They also see things that maybe happening to my pool or the pumps. They do not tell me that I have to do anything, but they recommend which makes me feel better. I am not being bullied into something. Their service is just nice. If I have questions on billing, they can break things down and explain it to me. They just do an excellent job. I started using them maybe two years ago. They are always friendly. Their service price changes. During summer, it cost me about 150$ a month. They come weekly. In winter time, they come every other week so my pricing is cut in half, so it is 75$. I recommended them to others. They were actually recommended to me too.
Description of Work: I used True Blue Pool Service for pool service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Anna F.
05/2013
5.0
pool cleaners
 + -1 more
Awesome! Great, punctual service, more than fair pricing. Very reliable!
Description of Work: I needed Jonathan to "open the pool" after he closed it for the winter (which saved a ton in electricity during the cold months).Not only needed he to set up the filter and pump, he also had to clean out a ton of dirt and debris (what fell into the pool during the winter months), he also did shut cut of the filter system from the heater (which I never used), and he had to add some PVC pipes. Jonathan is fast, on time and his prices are more than fair! It is so good to know I can call Tru Blue when I need help with the pool. I can 100% recommend them!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Amalia O.
05/2013
5.0
pool cleaners
 + -1 more
We are very happy with the service. We are currently using our pool daily and they have made sure that it's maintenance is always excellent.
Description of Work: I had used them for repair service in the past. Now we utilize them for our weekly pool service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
ELSIE V.
05/2013
4.0
pool cleaners
 + -1 more
They are good. The quality of the work is good. The pool looks good once they are gone.
Description of Work: I used True Blue Pool Service for pool and spa service.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Maxine H.
05/2013
5.0
pool cleaners
 + -1 more
Very professional did a very good jjob and on time
Description of Work: Replaced pump on pool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Michael R.
04/2013
5.0
pool cleaners
 + -1 more
Found Jonathan on Angies List. Made contact and negotiated services set date. True Blue showed on time preformed as promised, NO SUPRISES! True Blue a value and a pleasure.
Description of Work: Complete Pool Start-up cleaning and equipment maintence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Amelia R.
11/2012
5.0
pool cleaners
 + -1 more
Jonathan was punctual, professional and his quality of work is good. He performed electrical hook up and PVC plumbing. I will definitely use his services again.
Description of Work: Electrical hook up on new hayward pump, and additional PVC plumbing. Startup of equipment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Carol A.
09/2012
5.0
pool cleaners
 + -1 more
So far so good. He has just started working on the pool.
Description of Work: Prompt call in response to email. Set up appt and he was here on time. Explained everything and has started working on a really messed-up pool. Look forward to a long and positive relationship.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Andrea P.
04/2012
5.0
pool cleaners
 + -1 more
Signed up for weekly service and asked to have pool filter (DE) cleaned. Both Jonathan and Gabriel are pleasant and professional, they waste no time and are ready to answer questions. Overall, in two visits so far its been and excellent experience.
Description of Work: Signed up for weekly service and asked to have pool filter (DE) cleaned. Both Jonathan and Gabriel are pleasant and professional, they waste no time and are ready to answer questions. Overall, in two visits so far its been and excellent experience.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$368
Steven and Heather B.
04/2012
5.0
pool cleaners
 + -1 more
I called and within a few days they were out there to work on the pool. They did a great job for a reasonable price. I left them to work on the pool without me being around and they did the job exactly like I would have wanted. Would recommend them and use them again.
Description of Work: This company was great, they came out and "opened" our pool to include cleaning the entire pool and filter. Everything was great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Jennifer D.
04/2012
5.0
pool cleaners
 + -1 more
I called and spoke with Jonathan who upon my description of our pool problems immediately pinpointed what the problem was. He asked me to send him a picture of our multiport valve and was able to call back with an estimate. One of his pool cleaning guys arrived before scheduled and left it looking great - I was amazed at the speed and how great it looked afterwards! We were also left a recap of how the levels were and what was added. Jonathan came by to replace multiport valve and we noticed a leak in another area; he quickly replaced that as well. This was very professional service - it seems he's based out West and mostly services west side. I inquired about regular service because I was so pleased with cleaning, but only available to come east on Saturdays and we want to spend our Saturdays swimming! If you're west and he can fit you in, you will not be let down! If you're East, then he's the one to contact if you need something fixed! The communication was good - he was running a little late from when he initially told me, but called to keep me posted. We love the repairs, the professionalism and his experience and knowledge with filter and system really shows. Looking forward to enjoying the pool again!
Description of Work: Excellent and superfast cleaning of pool and hot tub and added needed chemicals Replaced multiport valve (the bulk of the expense) Repaired leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$433
John H.
12/2011
5.0
pool cleaners
 + -1 more
They were a pool maintenance company. I would recommend them. The pool cleaning cost around $40 per cleaning and $75 an hour for the repairs including the cost of the materials. They were fairly reasonable. The owner was very conscientious about his work. I would like to grade them highly on all the categories.
Description of Work: I used the services of True Blue Pool Service in October 2011. They cleaned my pool and made some repairs to some of the equipment.
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*Contact business to see additional licenses.
Service Categories
Pool and Spa Service
FAQ
True Blue Pool Service is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
True Blue Pool Service accepts the following forms of payment: Check,MasterCard,Visa
Yes, True Blue Pool Service offers free project estimates.
No, True Blue Pool Service does not offer eco-friendly accreditations.
No, True Blue Pool Service does not offer a senior discount.
Yes, True Blue Pool Service offers emergency services.
No, True Blue Pool Service does not offer warranties.
True Blue Pool Service offers the following services: Pool cleaning and maintenance. All equipment repair and replacement.