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SoBellas Home Services

Appliance Repair, Heating and Air Conditioning, Appliance Repair - Small

About us

SoBellas Home Services is a residential Air Conditioning, Heating and Appliance Repair provider in El Paso, Texas and Las Cruces, New Mexico. Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We specialize in Repair and new AC installations and Swamp Cooler conversions, converting to refrigerated air conditioning. Call the guys in the yellow booties today.

Business highlights

16 years of trusted experience
Se Habla EspaƱol
Family Owned & Operated
Eco Friendly

Services we offer

Repairs of refrigerators & freezers. Washing machines. Clothes dryers. Oven & stoves, ranges and cooktops. Microwaves. Dishwashers. Heaters, furnaces. Air conditioners. Swamp coolers and evaporative coolers. Central AC. Refrigerated air conversions and retrofits.

Services we don't offer

Window ac units. Portable ac units. Mixers. Blenders. Vacuums. We do not work in San Antonio

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6687 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
9%
3
5%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 576-687 of 687 reviews

Barbara N.
07/2015
5.0
appliance repair
Ā  + -1 more
unknown
Description of Work: Came out and item was unfixable

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SoBellas Home Services
Thank you for the great review.

GARY C.
07/2015
5.0
appliance repair
Ā  + -1 more
unknown
Description of Work: Quick response, friendly staff and a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from SoBellas Home Services
Thank you for the great review.

Patrick G.
07/2015
5.0
appliance repair
Ā  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SoBellas Home Services
Thanks for the great review.

Jesus F.
06/2015
4.0
appliance repair
Ā  + -1 more
unknown
Description of Work: My dishwasher was not working, and they couldn't figure out what was wrong with it. They finally replaced the controller board and got it working. It took them over a month to get the parts and fix it. They did a good job, it just took forever.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$400

Response from SoBellas Home Services
Thanks for the review and the feedback. I do see it took some time to work with LG to pinpoint the exact failure. Some jobs are more difficult than others, if they were easy everyone would do it. Hope you give us a chance in the future.

Jovita T.
06/2015
5.0
appliance repair
Ā  + -1 more
unknown
Description of Work: Microwave repair went well, although it took repairman an additional visit because he misdiagnosed problem the first time, but got it right at second try. In each case it took a while because they had to order parts, but all in all service was very good, and I already asked him to come back & repair ice maker in my refrigerator. Part has been ordered!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$203

Response from SoBellas Home Services
Thank you for the great review.

Reuben S.
06/2015
4.0
appliance repair
Ā  + -1 more
unknown
Description of Work: great service but I thought a little overpriced

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$350

Response from SoBellas Home Services
Thanks for the great review. It is expensive to provide quality service, and remember you have a 5 year warranty now. I do only see $264.12 was charged for this repair though, not $350? I hope you give us another chance in the future.

Cobacha Q.
06/2015
5.0
appliance repair, heating & air conditioning/hvac
Ā  + 0 more
unknown
Description of Work: The technician diagnosed and fixed my refrigerator. He saw that it was not cooling because it was not defrosting. He did not have the part he needed in the truck so he came the next day, installed the part and the refrigerator was working as good as new, and it's 20 years old. | The technician was very personable and helpful. I am very pleased with his ability and demeanor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from SoBellas Home Services
Thanks for the great review.

Robert J.
06/2015
5.0
appliance repair
Ā  + -1 more
unknown
Description of Work: I have already reviewed these people and written a review. I also discussed this same vendor with one of your phone representatives. I don't have the time to review a vendor over and over. For the third time, they inspected my washer for a leak, but did not find an issue. I haven't had any issues with the washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85.52

Response from SoBellas Home Services
Thanks for the great review.

Peter S.
06/2015
4.0
appliance repair
Ā  + -1 more
unknown
Description of Work: Disappointed in the fact that they charged 116.00 (155.00 without Angie's deal)for 45 minutes to unclog a drain line. No new parts needed.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$116

Response from SoBellas Home Services
Thanks for the review. It is expensive to have a certified and screened technician come out to your house to perform these repairs. We stand behind our work, technicians and your safety. We only want to send the best into your home. There is a cost in doing things right unlike some other companies around here. You can save some money if you want to haul your washer to us next time.

Frank B.
06/2015
5.0
appliance repair
Ā  + -1 more
unknown
Description of Work: Repaired a freezer drain line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from SoBellas Home Services
Thanks for the great review.

Roger K.
05/2015
5.0
appliance repair
Ā  + -1 more
unknown
Description of Work: Repairman took a good look at our washing machine and told ud the repair would cost more than buying a new one. He was honest in his assesment. We took his advice. We will also call his firm for any other repairs we need in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from SoBellas Home Services
Thanks for the great review.

Stephanie G.
05/2015
5.0
appliance repair
Ā  + -1 more
unknown
Description of Work: Sobella's came out to diagnose a problem we had with our washer. They fixed it for a fair price and it has worked great since the repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from SoBellas Home Services
Thank you for the great review.

Patty W.
05/2015
5.0
appliance repair
Ā  + -1 more
unknown
Description of Work: Hinges for dishwasher door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from SoBellas Home Services
Thanks for the great review.

Katy R.
05/2015
5.0
appliance repair
Ā  + -1 more
unknown
Description of Work: Replaced glass on a cooktop repaired cooktop element and fixed refrigerator. The cost included the glass for cooktop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from SoBellas Home Services
Thank you for the great review.

Luann F.
05/2015
1.0
appliance repair
Ā  + -1 more
unknown
Description of Work: They never called me to set up the appointment.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from SoBellas Home Services
Sorry, I don't see any service request, I show no records of you. No phone calls or website submissions. If you need service please call or schedule online. Its your responsibility to call and schedule for service.

William L.
05/2015
5.0
appliance repair
Ā  + -1 more
unknown
Description of Work: Performed diagnostic test. Was helpful my assessment regarding my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from SoBellas Home Services
Thanks for the great review.

William L.
04/2015
5.0
appliance repair
Ā  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SoBellas Home Services
Thanks for the great review.

Ginny R.
04/2015
5.0
appliance repair
Ā  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$40

Response from SoBellas Home Services
Thanks for the great review.

Phillip M.
04/2015
5.0
appliance repair
Ā  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$39

Response from SoBellas Home Services
Thanks for the great review.

vicki D.
04/2015
5.0
appliance repair
Ā  + -1 more
unknown
Description of Work: Fixed a washer that stopped working. They were very professional,punctual,and gave detailed description of what the problem was and how they fixed it. They guaranteed the work and the tech gave me his card if I had any problem I could contact him. I highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from SoBellas Home Services
Thank you for the great review.

Melissa T.
04/2015
5.0
appliance repair
Ā  + -1 more
unknown
Description of Work: Rewired the refrigerators ice machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from SoBellas Home Services
Thanks for the great review.

Raymond T.
04/2015
5.0
appliance repair
Ā  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SoBellas Home Services
Thanks for the great review.

Jacqueline G.
04/2015
5.0
appliance repair
Ā  + -1 more
unknown
Description of Work: Replaced board that communicates to the washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$426

Response from SoBellas Home Services
Thank you for the great review.

Donna G.
04/2015
5.0
appliance repair
Ā  + -1 more
Excellent
Description of Work: Repaired dishwasher. Would highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from SoBellas Home Services
Thanks for the great review.

CYNTHIA M.
04/2015
5.0
appliance repair
Ā  + -1 more
unknown
Description of Work: Sobella came to fix my refrigerator's temperature sensor. The only problem was the technician was careless: there was a lot of combination ice and frost in the freezer section, and instead of waiting for it to thaw, he started pounding on the frost and ice with a sharp object causing scratches on the inside back wall of the appliance. My husband suggested pouring hot water and it worked! If he had done that first it woukd not have caused the many scratches he created. The technician also was not careful in removing the cover to that area causing the rubberized seal to break and leaving a gap to where air can eacape.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

Response from SoBellas Home Services
Thanks for the great review. I will forward your concerns on to our service manager.

Contact information

125 Graphite Dr Ste D, El Paso, TX 79932

https://www.sobellasep.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
375695
Trade License Locale
New Mexico
Trade License Authority
New Mexico: Contractors
Trade License Expiration
09/30/2027

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning,
Appliance Repair - Small

FAQ

SoBellas Home Services is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 1:00 PM

SoBellas Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, SoBellas Home Services does not offer free project estimates.
Yes, SoBellas Home Services offers eco-friendly accreditations.
Yes, SoBellas Home Services offers a 10% senior discount.
No, SoBellas Home Services does not offer emergency services.
Yes, SoBellas Home Services offers warranties.
SoBellas Home Services offers the following services: Repairs of refrigerators & freezers. Washing machines. Clothes dryers. Oven & stoves, ranges and cooktops. Microwaves. Dishwashers. Heaters, furnaces. Air conditioners. Swamp coolers and evaporative coolers. Central AC. Refrigerated air conversions and retrofits.
Window ac units. Portable ac units. Mixers. Blenders. Vacuums. We do not work in San Antonio

Contact information

125 Graphite Dr Ste D, El Paso, TX 79932

https://www.sobellasep.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM