SoBellas Home Services

They were good, i was pleased with their service. The technician that came out was here on time and it ended up not being a problem but he accessed the whole thing, he spent a good time and did a good job. They were running a promotion at that time. There was free consultation to access what was going on.

6452 We are deciding on whether to buy or fix the washing machine. Yes we will definitely call again if we have any problems with our appliances, a/c. or heater. We were very pleased with the service man and the people at the office!!!!!!!!!!!

1. Very professional. The technician was extremely polite and explained the situation clearly. 2. The prices were reasonable and we expect to pay a decent price for good quality work. 3. The work was done expertly. They protected our floor and were meticulous about cleaning up afterwards. 4. The technician even pulled out the fridge and cleaned the coils in the back for us (no charge).

Really fast service, the next day SoBellas Appliance contacted me was when my appliance was fixed. The tech came right on time, 9am sharp, very friendly and quickly fixed my problem. I will use them in the future.

It took a while for the machine to emit the loud grinding groan that had us concerned. Due to "modern" appliances going through a long lasting "sensing" cycle. Fabian immediately knew what the problem was and fixed it - no parts needed. Total maybe 45 minutes.

Although the repair guy didn't get to us until the tail end of the work day, he got here before 5:00 as promised and took care of our refrigerator issue in about 20 minutes. He was very courteous and professional and we are glad to have the fridge fixed, since we're leaving town tomorrow. I was very pleased that we got an appointment the same day we called. Would definitely use them again.

This was a great experience. I will use them again. He (Paul??? I'm sad that I can't remember) explained everything to us and made us feel comfortable when asking clarifying questions. We now know why it happened and how to prevent it from reoccurring in the future. I really appreciated that he called me to let me know that he was working with other costumers and would be later than expected.

He was very courteous and patient because I had a lot of questions. I feel that he was very honest and upfront, and I appreciate not feeling like I was getting the run around. Very professional and punctual---a great representative for his company. Just a quick note: the customer service that I received from Joanne who scheduled the service was excellent as well. Very friendly and efficient!

Tech was on time, professional and competent.

When we were getting quotes, they were the most responsive and competitive. They were always on time. They were neat and respectful. The service was completed in the said amount of time for the said amount of money. Would certainly recommend the service to others.

Technician knew what he was doing and was very professional. He looked up the parts on line on the spot so he knew what the costs would be. Didn't take long to replace the ice maker once he had the correct part. Water is still leaking so I think the drain line problem isn't completely fixed. I'm in the process of moving and haven't had time to call them to come back out.

They were excellent. Prompt and informative.

Arrived promptly and was very professional. He explained to me what the problems were with both appliances and what needed to be done. Repair was done on the refrigerator at which point he discovered a leak that needed to be fixed by a plumber. It was a leak behind the refrigerator that we didn't even know about. He ordered the part for the dishwasher since it was the computer portion that needed to be replaced and he explained that there was a 5 year warranty. He suggested to me that I should defrost the freezer to see if it cleared up another leak that we originally called on to see if that cleared the problem. I appreciated that he didn't try and sell me a repair that may not even be necessary. I've since tried his suggestion and it cleared the problem leak up for about a week before it started again but at least we know that the leak is probably related to something else going on in the freezer. I will be calling them again to come out and take look.

Excellent. Was so impressed that I scheduled an appt today to fix my clothes dryer.

We called for a repair from SoBellas and a dispatch person promptly responded. We requested a Saturday appointment (Sept 30, 2013) and the serviceman was prompt, professional and quickly diagnosed the problem. He did not have the part that was needed so a return appt was set up for the installation. When the part arrived it was not correct, so the serviceman took our microwave to the shop with him in order to determine the exact part number needed and to then finish the repair when it arrived. On Oct 26th (approx 1 month later) he returned and installed the fully working microwave. We were very pleased with their service. It took nearly a month, but this was mostly in part that we requested a Saturday rather than a weekday appt. We would definately use them again. SoBellas keep in contact by email every step of the way as well as sending an online invoice. The price we were quoted is exactly what we paid.

Went well - pleased with the service and professionalism

The most prompt service I've ever had for a technician coming to my home. Literally within one hour of contacting them, the technician was in my home. He located problem quickly. He did need to order a part. It took 2 days for the part to come in just as the technician predicted. The company was quick to call me when the part came in and scheduled a time to complete the repair immediately. All the technicians were extremely professional and prompt. I will definitely use them again.

Brought the wrong part but made it work eventually. Door has been working OK since. Cost about double what I had anticipated.

The company was very responsive and had a qualified service representative come the same day as my call. The representative was very professional and kept me informed of what he was finding. In addition he gave me tips to improve the functioning and use of my washer and dryer.

Everything went well as far as I'm aware. I gave them the number of my tenants, and they went about scheduling an appointment and doing the work as promised.

Everything turned out well. They called shortly after purchasing the deal, scheduling was easy, and they arrived on time for the appointment. Furthermore, the technician diagnosed rather quickly that it was the defrost timer. Unfortunately, his company didn't have any parts in stock, and the manufacturer didn't produce any replacement parts that specific unit. Ultimately, my refrigerator wasn't repaired which is why I have assigned an overall grade of "B".

I purchased a $39 Angie's List Big Deal for this service and it was fine. I had to pay for parts and labor so those charges were additional to the Big Deal price. This was the first time I used this company. They came the same afternoon I bought the deal and they guy had the part he needed. He was very polite, did what he needed to do and I was very pleased. I had no problems whatever. It seems to be working 1-1/2 months later. The person who came out was very nice and professional. I did not expect them as soon as they came, but they said they had a guy in my neighborhood so he could perform the service.

That went very well. A couple hours after I purchased the deal they were able to come that same day! I had them check out the washer. They gave me an estimate and I went with a new purchase of a washer. They were on time, neat and professional. They were also polite and I would use them again.

Great. They are a little expensive but they honor their warranty.

They conducted a detailed assessment of the issue and provided various options to repair. Very professional and explained all options in great detail.