SoBellas Home Services

This experience has been horrible with SoBellas. The technician came out on Monday 12/3 and I find out on Friday 12/7 (after I called to follow up every day since Wednesday 12/5) that the part was delivered to the technician on Tuesday 12/4 and no one called me to schedule the repair work to be completed. This company clearly is incompetent and if I wasn't going to be billed the $95 diagnostic charge, I would go with another company. They take your money on day one and run! They are now stating the earliest they can come out is Monday 12/10 to finish their work. We will not be contacting them in the future.

Cost of repair would be almost double the price of purchasing a new machine. Needless to say, no repair completed. Will definitely call on them in the future.

He did a full inspection couldn't replicate the water leak, gave advice to run Vinegar through washer which I did. Unfortunately after the third load it is leaking again. The advise to change a valve would not fix the leak was more for error message and not leak through the door. Disappointed that he couldn't find the source of leak and it is leaking again.

Isaac was very professional and prompt. He tried to troubleshoot the problem, but could not find the source of the leak. SoBellas did charge us $95, but that cost is good for a month. We turned the water back on to the refrigerator and will wait to see if it happens again. We were pleased with the service and will use again.

not applicable for a rating because we got a new fridge instead

This was my second time using this company, the first time was for my Oven, and this time for my Samsung Dryer. Isaac, the repair man was very nice and knew what he was doing. He diagnosed the situation and had it repaired quickly. The total call was 95 dollars because no parts were required....great deal for this quality of service. I highly recommend this company for your appliance repaid needs.

Paul M checked the dryer completely; it was OK. He decided the dryer vent needed cleaning and referred me to Dryer Vent Wizard for that. After excellent service from Johnny Cochran and Cody in replacing the vent hose, the dryer works perfectly. Paul fixed the freezer defroster, and all is perfect now.

Reliable, efficient, reasonable price.

Repairman (Paul) called prior to coming out. Discussed problem and advised to try some remedies before coming to house. Paul's remedy corrected the problem. SoBellas is an excellent company to do business with. Very honest and customer focused

Very careful and thorough investigation determined air vent blockage. Provided full service air duct cleaning and treatment.

Great service. Easy scheduling, service technician was super professional.

They did a great job! I definetly recomend this company.

The technician, Paul, arrived on time and promptly diagnosed the problem. He ordered the parts (2 electronic boards), gave us a quote and then had the company follow up to inform us of the date of arrival of the parts. Paul came back the next week and installed the parts, checked the system thoroughly, and answered all of our questions. The service and competence could not have been better.

The technician arrived on time. He explained the problem and what needed to be done to fix it. He was courtesy and professional leaving the work area clean when he was finished. I would definitely use this service again.

Great! Same day service....on a holiday. Had to take dryer completely apart....took about 45 minutes to repair. Paul was friendly and professional. Will use this company again if needed.

Great! They were able to repair my stove which was 30 years old so I did not have to buy a new one.

Paul was wonderful. He really was so knowledgeable and explained everything.

Awesome job. He was very knowledgeable, professional, and caring.

When the repairman called, he asked a few questions and advised that it's probably the magnetron which would cost $250-350 to repair. I had already checked prices and can get a new one for $350 plus installation. So I thanked him and ordered a new one instead. This time I"ll get the extended warranty.

After being thoroughly dissatisfied with the other company, I contacted SoBellas. The person who took my call was courteous, informative, and had superior listening skills! Moreover, she advised that there was a technician "on call", and we scheduled a home visit within the hour. The service technician was prompt, exceptionally knowledgeable, courteous, taking the time to thoroughly review our options for our 21-year-old wall oven. Truly an awesome experience. Wish I has picked them in the first place.

Great - very quick response and friendly technician.

Gave estimate, but part was too much for our needs. Would have used them to repair, just wasn't a need for our situation since we had another fridge to use.

SoBellas was fantastic. I think that we had a heating element went out on our dryer and I called another company to come out. They were going to take two to two weeks to get the part because they didn't have it on their truck. So, I kind of fired them and contacted these guys and they came out that day and fixed it. It was a little expensive I think 300 and something. It was going to be like $270 for another company and it was a little over $300 for them. I had to have it done. So, I put them on the pricier side. It's really cool when the guy shows up and he got little booties on his feet so he's not dragging dust all over my house. I called them and they were there the same day and fixed it the same day and fixed it and it's worked ever since then. They did a same day appointment, came out and did exactly what they said they were going to do. It didn't cost any more than what they quoted me. Everything worked out great.

Technician very courteous and took his time to evaluate problems with each appliance. Estimate to fix both was too high so we declined additional service

Issac did an excellent job. He explained the procedure and cost patiently each step of the way.