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SoBellas Home Services

Appliance Repair, Heating and Air Conditioning, Appliance Repair - Small

About us

SoBellas Home Services is a residential Air Conditioning, Heating and Appliance Repair provider in El Paso, Texas and Las Cruces, New Mexico. Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We specialize in Repair and new AC installations and Swamp Cooler conversions, converting to refrigerated air conditioning. Call the guys in the yellow booties today.

Business highlights

17 years of trusted experience
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

Repairs of refrigerators & freezers. Washing machines. Clothes dryers. Oven & stoves, ranges and cooktops. Microwaves. Dishwashers. Heaters, furnaces. Air conditioners. Swamp coolers and evaporative coolers. Central AC. Refrigerated air conversions and retrofits.

Services we don't offer

Window ac units. Portable ac units. Mixers. Blenders. Vacuums. We do not work in San Antonio

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6693 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
9%
3
5%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 676-687 of 693 reviews

Billie B.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced heating element in LG dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from SoBellas Home Services
Thanks for the great review

Tim & Cathy F.
06/2014
3.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: I used the Angies list coupon to have them come out and look at my garage frig that wasn't cooling. Showed up on time nice guy (looked like an unmade bed) told me it was the hinge that needed repalace and it would be another trip out and 170 more dollars. I paided him in full and he said he would be back in a day or two because all parts are over nighted. After I called and 5 days later he showed up replace the hinge. I googled the price of the part 20 dollars so if that is what they paid thats 180 dollars in labor it took about 30 minutes almost 400 dollars an hour. I guess we should all fix hinges.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$200

Response from SoBellas Home Services
Sorry you were not completely satisfied with our services. We will look into your delay issues. I do see you scheduled an appointment at 8:40pm on Tuesday the 22nd. We arrived Wed the 23rd at 11:42 am, and called you back to schedule on Thurs the 24th at 9:46 am with the part to schedule you. Being into the weekend we got you scheduled for Monday the 28th. Are are usually a little shot staffed over the weekends. Im not sure of your delay issues? I would say we were well within the expectations that the tech presented. As to the price we must charge what it take to bring a certified screened tech with a fully stocked company vehicle to your house and do the repairs and still make money at the end of the day. There are many cost well beyond the one tech and truck you saw. If we cant pay the bills and still make money, we shut the doors. If you are looking to save money, you can always load your fridge up on a truck and bring it to us, you will save a lot of money and pay no trip or diagnose fees. As to the unmade bed comment? Im not sure, Paul was the tech and he is usually a good looking well dressed guy who is very well liked, but ill look into that. He should have been in uniform. His wife is pregnant so he might not know how to do laundry:)

Phillip M.
05/2014
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from SoBellas Home Services
Thanks for the great review.

Mary R.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Extremely pesky issue handled with multiple visits but outcome good. Apparently using generic water filter on this model refrigerator blew out circuit. They methodically worked on most likely issues and patiently kept coming back at my convenience until everything fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from SoBellas Home Services
Im happy we got the problem resolved for you. Thank you for the great review.

Daniel C.
05/2014
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: They replaced my icemaker in the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Response from SoBellas Home Services
Thanks for the great review.

Sharon C.
05/2014
3.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: They replaced a broken ice dispenser. the cost was extremely high to replace one little plastic part. But they did a good job.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Response from SoBellas Home Services
Thanks for the review, I understand in home repairs can get expensive. If you want to bring your fridge to us next time we can save you a lot of money. Our cost to bring our stocked trucks and certified techs to your house two times is very high.

willie S.
05/2014
5.0
appliance repair
  + -1 more
Great job!
Description of Work: Oven repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from SoBellas Home Services
Thanks for all A's. Its greatly appreciated.

Tammy C.
04/2014
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Fixed a water and ice dispenser on a refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112.55

Response from SoBellas Home Services
Thank you for the great review.

Edwin T.
04/2014
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from SoBellas Home Services
Thanks for all A's, its really appreciated.

Moris S.
03/2014
4.0
appliance repair, heating & air conditioning/hvac
  + 0 more
They did a good job.
Description of Work: I used the " Big Deal" that I purchased for the services of SoBellas Appliance. They cleaned and tried to fix our furnace and they ended up doing other maintenance. They fixed the grill on top of the oven. They charged us around $110 extra of what we paid. They said that if the problem continues, we might need to change some of the spark plugs on the oven.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$107

Response from SoBellas Home Services
Thanks for the review, if you could please let us know what we could have done to bring our b's and c's to a's. It helps us do better next time.

Kathryn S.
03/2014
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: We have a 16 year old refrigerator that has had a couple of minor problems. I wanted someone to check it to see if it was on its last legs or if it should last a while longer. Paul came out and thoroughly examined the refrigerator. He explained what he was doing and why, and determined that the problems did not affect the cooling capabilities of the unit, and that it should last a while longer. He also talked to me about the reliability of new units in general. He was great - very polite, knowledgeable, and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from SoBellas Home Services
Thanks for the great review.

Patty W.
03/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Replaced icemaker in refrigerator and rails for one drawer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from SoBellas Home Services
Thanks for the great review.

Contact information

125 Graphite Dr Ste D, El Paso, TX 79932

https://www.sobellas.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
179143
Trade License Locale
Texas
Trade License Authority
Texas: General
Trade License Expiration
07/29/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning,
Appliance Repair - Small

FAQ

SoBellas Home Services is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 1:00 PM

SoBellas Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, SoBellas Home Services does not offer free project estimates.
Yes, SoBellas Home Services offers eco-friendly accreditations.
Yes, SoBellas Home Services offers a 10% senior discount.
No, SoBellas Home Services does not offer emergency services.
Yes, SoBellas Home Services offers warranties.
SoBellas Home Services offers the following services: Repairs of refrigerators & freezers. Washing machines. Clothes dryers. Oven & stoves, ranges and cooktops. Microwaves. Dishwashers. Heaters, furnaces. Air conditioners. Swamp coolers and evaporative coolers. Central AC. Refrigerated air conversions and retrofits.
Window ac units. Portable ac units. Mixers. Blenders. Vacuums. We do not work in San Antonio

Contact information

125 Graphite Dr Ste D, El Paso, TX 79932

https://www.sobellas.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM